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  • QuestionHow much storage capacity does the S380 have?

    Asked by Review.

    • Answer The S380 HomeBase (HomeBase 3) has a built-in storage of 16 GB eMMC, which can store up to 2 months of video recordings for a system with one camera, or 1 month for a system with two cameras (assuming 30 motion detections per day with 60-second recordings each time). Additionally, it supports expandable storage through an external hard drive with a SATA interface, allowing you to add up to 16 TB of storage space. When expanded, the video recordings will prioritize the hard drive storage, and recordings will only use the built-in storage when the hard drive is full.

      Answered by Eufy Team

  • Questionis the eufy doorbell E340 + home base s380 a video doorbell with a chime? Do you talk through the chime or your cell phone? Do I need anything else with this?

    Asked by Anonymous.

    • Answer The eufy Video Doorbell E340 paired with the HomeBase S380 (HomeBase 3) is a versatile video doorbell system that includes a chime. Here's how it works: Chime: The system allows you to use a traditional doorbell chime, a separately sold eufy Security Add-On Chime, or even an Alexa Echo Show device as a chime. With a HomeBase setup, users in the house will also be notified when the doorbell rings. Interaction: You can interact with visitors through your smartphone or tablet using the eufy Security app. Communication is done via the app and not through the chime. Additional Requirements: To utilize the system fully, you need the following: Doorbell E340 Dual Cameras HomeBase 3 Optionally, an Add-On Chime for indoor sound alerts A smartphone or tablet with the eufy Security app installed The HomeBase S380 (HomeBase 3) also offers motion detection notifications and stores video clips in its built-in storage, accessible via the app. If you wish to use the E340 independently (without the HomeBase), you can connect it directly to Wi-Fi and use compatible devices for chime notifications.

      Answered by Eufy Team