Questions & Answers

1-10 of 15 Questions
  • Question
    Is the tracker water proof?   (5 Answers)

    By Robin April 30, 2017.

    Answers
    • Best 
      Answer

      It's water-resistant, meaning that it's rain-proof and splash-proof. I've washed dishes and showered with it on with no issues, but I wouldn't swim with it on.

      By BrosephGarcia May 6, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Can the display be read outside in sunlight?   (5 Answers)

    By quest22 May 13, 2017.

    Answers
    • Best 
      Answer

      It's a little hard to read outside.

      By John May 18, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Do you need a computer to charge this Fitbit Or is there a charger you can use?   (5 Answers)

    Answers
    • Best 
      Answer

      There is a charger included with the Alta.

      By SG2012 May 6, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Does this Fitbit show the time?   (5 Answers)

    Answers
    • Best 
      Answer

      Yes, it does show the time.

      By CommunityAnswer May 2, 2017.

    • Question
      I have a Fitbit Charge HR2 and the alarm vibration on it is incredibly weak. Numerous other users have the same complaint. Does the Alta HR have an alarm function and is the vibration strong?   (5 Answers)

      By JimmyBo3 April 15, 2017.

      Answers
      • Best 
        Answer

        no. I tried to use it as an alarm and slept right through it.

        By ziva May 19, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this tracker work for Android phones??   (5 Answers)

      By Tashawn May 1, 2017.

      Answers
      • Best 
        Answer

        Yes it does. I have a Samsung Galaxy 7 and the app works great.

        By Rhonda June 13, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I have a Fitbit Zip that tracks steps, distance, calories giving me the activity information I need. Can the Activity/Distance function/functions be disabled? My previous experience with Fitbit is that the activity also counts arm movement as activity.   (1 Answer)

      By resmith83714 April 14, 2017.

      Answers
      • Best 
        Answer

        Arm movements counts a activity so why not have the movement included in the overall fitness calculations,

        By Graham May 5, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      If I have a 6.10-inch, wrist which size should I get?   (2 Answers)

      By snowflake008 April 4, 2017.

      Answers
      • Best 
        Answer

        The small is for wrists 5.5 - 6.7 inches, and the large is form 6.7 - 8.1 inches, so if your wrist is 6.10 (or 6..1), then you will fit into a small. If you want the tracker to be looser, you might want to get the Large.

        By Davy June 24, 2017.

      • Question
        How big of a wrist does a large fit.?   (2 Answers)

        By Marygrace40 July 22, 2017.

        Answers
        • Best 
          Answer

          My wrist is 7" & I have 3 more notches to tighten. My husband has 8" wrist & still has 4-5 notches left. We both wear the large.

          By SuzyQFitbitAltaHRinMO September 4, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Can you change the wrist bands on this tracker?   (5 Answers)

        By madalyn July 12, 2017.

        Answers
        • Best 
          Answer

          Yes, you can change the wrist bands on this tracker.

          By CommunityAnswer July 12, 2017.

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