“I had a fitbit charge 5 but decided to buy the newer model. I installed it on Dec.3, 2022. I cannot pair it with bluetooth. I used it mostly for my walking and sleep score. I can't get anything past Dec. 3rd which is from my previous charger 5.I read tha”

1-2 of 2 Answers

• I think you may have to go into the app itself to sync the information. This is what I had to do.

  Answered by BrooklynGirl 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• We exchanged a charge 5 since it would not sync. Replacement works fine.

  Answered by EauClaireWI 2 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.