Questions & Answers

Q: QuestionDoes it have ekg

Asked 2 years ago by Anonymous.

• A:Answer yes, you also can print out from your cellphone

  Answered 2 years ago by ThQT

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Q: QuestionCan I sync this phone to my computer verses a phone? I have an Apple phone. I don't like the Apple watches.

Asked 2 years ago by Trace.

• A:Answer Yes. Just like most Bluetooth devices you will need to download the appropriate app and then sync it to your iPhone.

  Answered 2 years ago by MLWBB

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Q: QuestionDo you need to have a phone with you to track steps?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer No. The watch does the counting.

  Answered 2 years ago by KAYAKer

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Q: QuestionDoes this have find my phone

Asked 2 years ago by Lin.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Yes

  Answered 2 years ago by twin2Verified Purchase

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Q: QuestionCan you turn off the "always on" feature?

Asked 2 years ago by AliB.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Yes you can. Just swipe down, tap settings, then display settings, and then tap the always on item. Once there you can turn the always on display off or on. The manual section on how to do this is added as a photo.

  Answered 2 years ago by BBBrad

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Q: QuestionDoes this give average heart rate after a workout?

Asked 1 year ago by Swing.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Hi there, Swing. Yes, the Charge 6 will give you an average heart rate after completing an exercise. Here’s a link for more information: https://support.google.com/fitbit/answer/14237938?hl=en

  Answered 1 year ago by FitBit Team

  
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Q: QuestionDo I need Bluetooth in order to connect the device to my phone ? Do I need a phone for the fitbit's GPS to work ? Will the device track distance via GPS while swimming ?

Asked 1 year ago by Ladybird.

• A:Answer Hi, there. You'll need to turn on your phone's Bluetooth to sync the Fitbit Charge 6. It also has a  Built-in GPS so you can see your real-time pace and distance during workouts—no phone necessary. The Fitbit Charge 6 can automatically track swim lengths, duration, distance, and pace. For more information about the Fitbit Charge 6, please visit this: https://support.google.com/fitbit/answer/14237104 For any additional questions and concerns, reach us at: https://goo.gle/contactfitbit

  Answered 1 year ago by FitBit Team

  
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Q: QuestionIs there a small bandvsize

Asked 2 years ago by Anonymous.

• A:Answer Yep. Check Amazon. I ordered a couple of leather bands. Still a bit long though as I have a small wrist.

  Answered 2 years ago by BirdLady

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Q: QuestionDoes this come with sleep ? what are the differences between this and the fitbit charge 5?

Asked 2 years ago by alexv.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Hi, alexv. The Fitbit Charge 6 will automatically detect your sleep when you wear your device to bed. For more information, visit this: https://help.fitbit.com/articles/en_US/Help_article/1314.htm The features on the Fitbit Charge 6 that are not available on the Fitbit Charge 5 are the Heart rate on exercise equipment, YouTube Music controls, Google Maps, and Google Wallet. You can check out this link to know more about the Fitbit Charge 6: https://help.fitbit.com/articles/en_US/Help_article/2480.htm For any additional questions and concerns, feel free to reach out through phone, chat, social support or through our community forums: contact.fitbit.com

  Answered 2 years ago by FitBit Team

  
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Q: QuestionIf this charge 6 fitbit burns my wrist can I get a refund through Best Buy or do I need to work with Fitbit? I had 3 fitbits in the past & only the charge 5 burned my wrist & had to be returned to fitbit. It took 6 Mos to get refund after many emails.

Asked 2 years ago by Ramsay.

• A:Answer I would assume that if you are in the 14 day return period, you will can return via Best Buy Policies. (though opened items may have a fee to return, you have to check with best buy). Otherwise, you'd continue to have to work with Fitibit. If you've been burned by them in the past, you may have an allergic reaction to their materials and I would stay away from them.

  Answered 2 years ago by Anonymous

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Q: QuestionDo this watch monitor blood pressure

Asked 1 year ago by Tam.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer No, it does not measure blood pressure. It does take other readings, though, and tells you your heart rate. I also use an Omron Blood Pressure Cuff. It syncs with the Samsung Health app, and then the Fitbit app easily connects to the health app, also providing one central place for me to track my levels.

  Answered 1 year ago by OggiMojo

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Q: QuestionDoes this fitbit track swimming workouts, like laps or meters swam?

Asked 2 years ago by Afox.

• A:Answer Hi there. Yes. You can use the Charge 6 to track swims including swim lengths, duration, distance, and pace. More about it here: https://support.google.com/fitbit/answer/14237015 If you have more questions, you can reach out to us at: https://goo.gle/contactfitbit

  Answered 2 years ago by FitBit Team

  
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Q: QuestionCan I answer phone calls and txt on this?

Asked 2 years ago by BigB.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer No. You would have to purchase the Fitbit Versa or Sense models. They are smart watches.

  Answered 2 years ago by MariaVerified Purchase

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Q: Questionmax wrist size ?

Asked 2 years ago by brentt.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer It comes with two different band sizes, small and large.

  Answered 2 years ago by LudmillaMVerified Purchase

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Q: QuestionDoes this fitbit have a replaceable battery? If so, is it hard to replace?

Asked 2 years ago by TJ.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer No, not that I know off.

  Answered 2 years ago by Hawkeyeflash

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Q: QuestionIf I purchase it at Best Buy, will Fitbit honor their warranty?

Asked 2 years ago by WarrantyHawk.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Best buy and fitbit are 2 separate warranties. Fitbit has their own warranty and bestbuy has theirs if you choose to purchase it. One will not honor the other.

  Answered 2 years ago by Anonymous

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Q: QuestionDoe this this come with a charging cable, or is that extra $$$???

Asked 2 years ago by Scooter.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer The fitbit comes with a charging cable.

  Answered 2 years ago by SharonGVerified Purchase

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Q: QuestionIs there a battery charger included

Asked 4 days ago by Anonymous.

• A:Answer Hi there. The Charge 6 comes with the charging cable but doesn't include the power adapter.

  Answered 4 days ago by FitBit Team

  
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Q: Questionhow to change time/date

Asked 5 days ago by Terry.

This question was asked about the related product: Fitbit - Charge 6 Advanced Fitness & Health Tracker - Obsidian - (2023)

• A:Answer Great question, Terry. The time and date on the Charge 6 are set automatically based on the time zone of your phone when it syncs with the Fitbit app. If the time becomes incorrect, try syncing your tracker again or check your phone's time settings. Here's a link with more information: https://support.google.com/fitbit/answer/14237929

  Answered 4 days ago by FitBit Team

  
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