Questions & Answers

Q: QuestionIs internet access required for this Apple Music promotion?

• A:Answer Yes, an internet connection is required to use Apple Music.

Q: QuestionIs this Apple Music promotion available to all users?

• A:Answer This promotional offer is only for first-time subscribers of Apple Music.

Q: QuestionWhat is the duration of this Apple Music promotion?

• A:Answer This Apple Music promotion offers 4 months of free service.

Q: QuestionHow many songs are available ad-free with this Apple Music offer?

• A:Answer This Apple Music promotion provides access to 60 million songs without ads.

Q: QuestionWhen I redeemed the code everything went well except I only received a 1 month subscription. I have used iTunes for years but never had a Paid or trial subscription To Apple Music.

Asked 5 years ago by TechDad.

• A:Answer I called regarding the same problem. The woman said that the system is having an error sending a one month code instead of a four month. Call them and they will generate a new email with the correct FOUR month code.

  Answered 5 years ago by Laura

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Q: QuestionCan I use it with android phone

Asked 5 years ago by aPLAYA.

• A:Answer I used the code. It only offered 1 month instead for 4 too. I tried calling the number. There is a 2 hour wait to talk with them. Why don't you just fix it?

  Answered 4 years ago by pypr

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Q: QuestionWill this subscription renew automatically after the 4 months are up?

Asked 5 years ago by YUPP.

• A:Answer yes

  Answered 5 years ago by Ace122

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Q: QuestionAfter the free trial period does Apple Music automatically start billing me for a subscription? So if this is for a free 4 month trial then it should be for free for 4 months without Apple automatically signing me up for a subscription that I may not use

Asked 5 years ago by Musiclover2.

• A:Answer No, to use the free trial code you will need to enter a credit card and start a subscription, you can put it on your calendar what day it ends and cancel it.

  Answered 5 years ago by Bigboi

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Q: QuestionHow much does it cost at the end of the 4 month period?

Asked 5 years ago by John.

• A:Answer 9.99 a month

  Answered 5 years ago by Flavio40Verified Purchase

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Q: QuestionWill this code work for a returning subscriber like me? For example, if I cancel my current Apple Music (Individual) subscription, can I then use the code to obtain the four months for free?

Asked 4 years ago by Jorge.

• A:Answer No this is just for promotion

  Answered 4 years ago by Laptop

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Q: QuestionCan I use the 4 months Free Apple Music as a Family Plan

Asked 4 years ago by KB.

• A:Answer No. This is individual but each member can get their own 4 month trial from BestBuy.

  Answered 4 years ago by VictorVerified Purchase

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Q: QuestionI received the email containing the code. But, the link to redeem does not work and I have not figured out another alternative or place to manually input it. Any help?

Asked 5 years ago by MRR2.

• A:Answer Yes I have a code but some how it won’t work.

  Answered 5 years ago by KeyurVerified Purchase

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Q: QuestionHow to cancel this i cant find it i try ti search and over and over but i cant cancel it

Asked 4 years ago by Anonymous.

• A:Answer Go to your apple App Store click subscriptions under your name and then click cancel.

  Answered 4 years ago by Smurfy43

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Q: QuestionIf I download a music will that stay there forever or will disappear if I cancel my subscription?

Asked 5 years ago by ana.

• A:Answer It will disappear once you cancel.

  Answered 5 years ago by Anonymous

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Q: QuestionAfter my free trial can I keep all downloaded albums/music if unable to continue with monthly charges at this time?

Asked 4 years ago by Stupid.

• A:Answer Unfortunately I tried once and no you don't loose all your music but your required to continue the subscription to continue using the music you downloaded. There may be other ways around this, If it is possible I'd recommend doing some research with that your looking to do. And im sure you find what your looking for as for your answer. Sorry I can't help you out more.

  Answered 4 years ago by Gamertech

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Q: QuestionI'm buying Airpods as a gift and also got this for free, is it transferrable to the gift recipient?

Asked 4 years ago by Sigre.

• A:Answer When you make an apple purchase the code to redeem the free music for 4 months prints out on the receipt. Keep the receipt and give the code to your recipient for them to redeem on their device. Make sure you can clearly see the code on the receipt as mine was a little blurred and I had a hard time making out the letters and numbers.

  Answered 4 years ago by AnsweredForYouVerified Purchase

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Q: Questionif i've already used the 3 month free trial that apple offers, will this still one work? asking because it says new subscribers only

Asked 4 years ago by Anonymous.

• A:Answer I think you would get 1 month free instead of 4. I tried it with my Apple ID, which had access to Apple Music via a shared Family Plan using another Apple ID. When I tried to redeem, it says the free trial was only for 1 month.

  Answered 4 years ago by Monboo

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Q: QuestionDoes the 4 months end after the date that you got the receipt or after you redeem the code

Asked 4 years ago by Mr3931.

• A:Answer I think the counting is when did you redeem the code in apple store apps.

  Answered 4 years ago by ThopzVerified Purchase

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Q: QuestionWhy can I not use the free subscription in Philippines?

Asked 4 years ago by Jhune1.

• A:Answer Country restricted.

  Answered 4 years ago by Sammy

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Q: QuestionI got AirPods with the free Apple Music. If I do not redeem the code for the free Apple Music from the email, will the code expire?

Asked 4 years ago by Anonymous.

• A:Answer Yes the code has an expiration

  Answered 4 years ago by Smurfy43

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