A:Answer Hello, JcAz.
I apologize your beverage center is producing ice. This is not normal, please check your door seal to ensure there is no warm air is getting into the appliance. We would love to speak with you more about your appliance to research possible solutions. You can reach our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye