“What causes this refrigerator section to continually freeze food? The freezer section works properly but the refrigerator section continues to freeze even with the dial lowed. What is happening and how can I correct this problem?”
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Check the baffle that is in the center back of the refrigerator. I should be there and slightly blocked to allow only a partial amount of freezer air to be transferred to the refrigerator area. Not wide open directing below freezing air instead of 40 degrees F.
Sorry, there was a problem. Please try again later.Hey Frustrated! The refrigerator FFTR1814QW may freeze food, if it is getting too much cold air from the freezer. You may need to check and make sure there is nothing blocking the damper open to keep cold air coming into the fresh food side. We hope this information is helpful to you. Do not hesitate to contact us directly or via the Q&A forum on this website for any additional assistance. –Thanks!-
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