Main Content

Questions & Answers

$1,259.99
Save $140
The comparable value is $1,399.99
Page Showing 41-60 of 130 questions
  • QuestionDoes the water come out cold?

    Asked by Summer23.

    • Answer Yes it comes out cold but i would not get this refrigerator the ice maker is one star at least keeping the food cold is great the water comes out foggy and when it settles it becomes clear

      Answered by Dreamer0624

  • QuestionDoes it come with the ice maker hook up?

    Asked by Nan.

    • Answer Hello, Nan! The waterline installation kit is needed to connect the water supply from your home to the refrigerator. You may consult with your dealer to purchase. Thanks for stopping by! -Katrina

      Answered by FrigidaireSupport

  • QuestionHas anyone had issues with the ice maker not producing much ice?

    Asked by Cat.

    • Answer yes I have this issue and already had best buy replace with another fridge. Same issue. I do not know how to fix and cant find anything online. I am asking to replace mine with a different model. Not going to do this a 3rd time.

      Answered by ShannonB

  • QuestionWill this fit through a 29" doorway?

    Asked by TerriH.

    • Answer Thank you for your question. For the Frigidaire 25.6 Cu. Ft. Side‑by‑Side Refrigerator, the overall out‑of‑box width is approximately 36⅛ inches (about 91.7 cm). A 29‑inch doorway is significantly narrower than this width, so the refrigerator will not pass through the doorway in its normal, assembled orientation without modification. - Jessica

      Answered by FrigidaireSupport

  • QuestionIs this a finger print free unit?

    Asked by Cheryl.

    • Answer Hi Cheryl! Thank you for your question about the FRSS2623AS. This model features a standard stainless steel finish; however, it is not specifically fingerprint-resistant or smudge-proof. Because of this, fingerprints and smudges may be visible with normal use, especially in high-touch areas like the handles. For best results, we recommend cleaning the surface with a soft cloth and a stainless steel cleaner designed for appliances. — Reed

      Answered by FrigidaireSupport

  • QuestionDo the doors come off? I want to make sure I am able to move them in a designated space.

    Asked by Mandy.

    • Answer Hi Mandy! Thank you for checking with us. Yes, the doors on the Frigidaire FRSS2623AS side-by-side refrigerator can be removed to facilitate moving it through tight spaces or doorways. We hope this answer your question. - Patrick

      Answered by FrigidaireSupport

  • QuestionWhen is the ice good to use? Is the water good to drink immediately?

    Asked by Annie.

    • Answer Hi there, Annie. We appreciate you reaching out. For this refrigerator, discard the first 1.5-3 gallons (about 3 minutes of dispensing) after installing or replacing the filter (FPPWFU01) to flush out air, carbon fines, and manufacturing residues—this clears black particles or odd tastes. Ice from the new maker is good to use after 24-48 hours of production (first batches may taste off due to residues), then discard the initial 2-3 batches (about 20-30 cubes) before regular use. We hope this information helps. - Maria

      Answered by FrigidaireSupport

  • QuestionFridge is new but not making ice cubes how long does it take to make ice???

    Asked by Ruben.

    • Answer Hi Ruben! Thank you for reaching out. With a new Frigidaire FRSS2623AW refrigerator, it is normal for ice production to take some time. Once the refrigerator is properly installed and the freezer reaches the correct temperature (around 0°F), it can take up to 24 hours for the ice maker to produce the first batch of ice. After that, ice production will continue gradually, and it may take 1 to 2 additional days to fully fill the ice bin if no ice is being used. If the refrigerator has been running for more than 48–72 hours and still is not making ice, we recommend checking that the water supply is fully connected, the ice maker is turned on, and the freezer temperature is set correctly. - Reed

      Answered by FrigidaireSupport

  • Questionare any rebates available for purchasing this model?

    Asked by MISSMIA3000.

    • Answer N/A

      Answered by LesT

  • QuestionDoes it come with a year warranty?

    Asked by Cheggy.

    • Answer Thank you for reaching out to us, Cheggy. You can check the unit's warranty through this link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A19894509en.pdf page 34. - Maria

      Answered by FrigidaireSupport

  • QuestionWhy is there a red light on my ice maker?

    Asked by JulieC.

    • Answer Possibly the door is ajar.

      Answered by ErnestG

  • QuestionHow to connect a hose for the water and ice dispenser does the hose come with it

    Asked by Rami.

    • Answer Hi Rami! Thank you for reaching out to us. For model FRSS2623AS, the refrigerator does not include the water supply hose in the box. To connect the water and ice dispenser, you will need to purchase a standard ¼-inch water supply line, either braided stainless steel or copper. To install it, simply connect the ¼-inch line to the water inlet valve located at the back of the refrigerator, and attach the other end to your home’s cold-water supply using a proper shut-off valve. Once connected, turn the water on, check for leaks, and run the dispenser for a few minutes to flush the line. - Reed

      Answered by FrigidaireSupport

  • Questiondoes this refrigerator have freezer place?? if yes, what section of the refrigerator? also do delivery and installation includes connection of water supply to the fridge?

    Asked by Bz.

    • Answer Good day, Bz! Yes, the Frigidaire 25.6 Cu Ft Side‑by‑Side Refrigerator does have a freezer section. Here are the details: Freezer location - The freezer is on the left side of the side‑by‑side refrigerator layout. - The capacity of the freezer compartment is about 9 cubic feet (with the fresh food/refrigerator side being approximately 16.5–16.6 cu ft) in the 25.6 cu ft model. I’d advise checking with Best Buy for the delivery/installation service you’re using: ask “Does your installation service include hooking up the water supply line from the shut‑off valve to the refrigerator?” and if any additional parts (water line tubing, fitting, etc.) are required, and who pays for them. - Maico

      Answered by FrigidaireSupport

  • QuestionCan you guys install the ice maker?

    Asked by Mari.

  • QuestionIs this refrigerator freezer compartment frost free?

    Asked by Carol.

    • Answer Hi, Carol. Thanks for reaching out to us. The freezer compartment of this model is frost free. It uses a no-frost defrost system that prevents the buildup of ice in the freezer, helping to keep food fresh and eliminating the need for manual defrosting. - Maria

      Answered by FrigidaireSupport

  • QuestionMy fridge make a súper loud noise every now and then like a doirbell it’s that normal

    Asked by Maddie.

    • Answer Yep, it is normal, little bit loud...

      Answered by RosalindaC

  • QuestionMine does not have a lock button and really need that so thebkids stop pressing the water button. Please let me know how to lock it .

    Asked by Insignia1.

    • Answer I would have never bought this if I wouldve known that. Very disappointing in the purchase.

      Answered by Insignia1

  • QuestionDo this have adjustable shelves and is it self defrosting?

    Asked by jadabug.

    • Answer Hi Jadabug! Yes, the Frigidaire 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System features both adjustable shelves and self-defrosting capabilities. The freezer compartment is equipped with an automatic defrost system, which helps prevent frost buildup by periodically heating the evaporator coil to melt any accumulated ice. This feature ensures consistent performance and eliminates the need for manual defrosting. - Maico

      Answered by FrigidaireSupport

  • QuestionIs the "Black" a shinny black - or a matte finish black?

    Asked by JWW.

    • Answer Hi there, JWW! The Frigidaire 25.6 cu ft Side-by‑Side Refrigerator with EvenTemp Cooling System in Black: Finish Details 1. Basic “Black” (Model FRSS2623AB) - Described as simply Black, with a smooth surface finish P.C. Richard .- One customer review highlights it as "beautiful mirror, smudge proof fingerprint free finish"—suggesting a somewhat reflective, sleek surface—not matte. 2. Black Stainless Steel (Model FRSS2623AD or Gallery GRSS2652AD) - This variant carries a “Smudge‑Proof® Black Stainless Steel” finish—meaning it resists fingerprints and “cleans easily”. - A user noted it is “very reflective & shiny”. - Another reviewer specified it isn’t matte: “it does have a little shine to it”. If you're looking at the standard Black (FRSS2623AB), the finish is smooth and has a slight sheen—more glossy than matte. The Black Stainless Steel option (FRSS2623AD / GRSS2652AD) is fingerprint-resistant and smoky-reflective, leaning toward a subtle glossy appearance—not a flat matte. - Maico

      Answered by FrigidaireSupport

  • QuestionHow many condensers does it has and what’s the warranty on it?

    Asked by Cfsnipes.

    • Answer Hi there, Cfsnipes! Frigidaire lists the condenser type for similar 25.5–25.6 Cu. Ft. Side‑by‑Side models (e.g., FFSS2615TS, FGSS2635TF, LFSS2612TF) as "Dynamic" condenser. This typically refers to a single, dynamically-cooled condenser coil system rather than multiple separate condensers. In the refrigerator world, it’s standard to have one condenser, integrated into the cooling system. - Maico

      Answered by FrigidaireSupport