Questions & Answers
- Model:
- FRFG1723AV
- |
- SKU:
- 11360684
Q: QuestionHow do I change the Fahrenheit to make my refrigerator colder? Where’s the dial located?
Asked by Kerry.
- A:Answer Thank you for your inquiry. Choose the compartment by pressing "Refrigerator | Freezer" button to change the temperature in that compartment. Adjust the temperature with the — /+ keys. -Yhano
Answered by FrigidaireSupport
Q: QuestionMy narrowest door is 30 inches. Will this refrigerator fit (can the doors come off for delivery?)
Asked by flenzy.
- A:Answer Hi, flenzy! Thank you for this inquiry and for bringing this up. The product depth (cabinet without the doors) is 25 ⅕ inches. You have a little over 4 ⅘ inches of leeway. Yes, you can arrange to have the doors removed upon delivery from your local retailer so the refrigerator would fit in your house door. ~Juan
Answered by FrigidaireSupport

Q: QuestionDo you take away old fridge?
Asked by Lily.
- A:Answer Yes if out of area there’s a charge of 79.99
Answered by SerenaN
Q: QuestionDoes delivery hook up to a copper water line? Line is what we currently have for ice maker in dead fridge.
Asked by Gina.
- A:Answer Um, no they don't!! I set it it up for delivery with installation and as soon as they walked in they said "nope we don't touch copper lines" so we had to do it ourselves. Now there seems to be a problem with the ice machine and they expect me to pay for their support,! Haven't even had the refrigerator for a week!!!!
Answered by Anonymous
Q: QuestionDoes this refrigerator have a water dispenser?
Asked by Anonymous.
- A:Answer No, it does not have a water dispenser. It does have an icemaker in the freezer compartment. Makes nice smallish ice cubes. It comes with a little scooper that sits in the ice compartment for scooping the ice.
Answered by Anonymous
Q: QuestionDoes the access panel on the back of the refrigerator come with a cover?
Asked by Emily.
- A:Answer Yes
Answered by TomB
Q: QuestionIs this model available in white?
Asked by Mary.
- A:Answer Thanks for reaching out to us, Mary! Unfortunately, this model is unavailable in white. We hope this information was helpful to you and your shopping experience. -Ciara
Answered by FrigidaireSupport

Q: QuestionWhere do you store open cheese, cream cheese, and butter?
Asked by Max.
- A:Answer Hey, Max! You may store your dairy products mentioned in any of the bins at the door, or inside of the fresh food compartment. Thanks for your inquiry! -Katrina
Answered by FrigidaireSupport

Q: QuestionIs the stainless steel finish fingerprint resistant?
Asked by Idgas2.
- A:Answer Hello, Wes1! This model is not fingerprint resistant. We hope this helps. ~Briana
Answered by FrigidaireSupport

Q: QuestionIf I want something from one side of the refrigerator section, can I open one refrigerator door at a time or do I have to open both refrigerator doors?
Asked by CLouise.
- A:Answer Hi CLouise! Thank you for reaching out. Yes, you can absolutely open just one refrigerator door at a time to grab an item from that specific side. Because this is a French door refrigerator, each of the two upper fresh food doors operates independently of the other. The door on the left side features a "mullion" (a flexible sealing flap) that automatically folds out of the way when you open the left door, and sits flush to seal the unit when both doors are closed. We hope this helps! - Patrick
Answered by FrigidaireSupport
Q: QuestionReplacement door bins available?
Asked by Anonymous.
- A:Answer Hi there, thank you for reaching out. Yes, replacement door bins are available for Frigidaire refrigerator Model FRFG1723AV and are sold as individual OEM parts. Depending on the door position (upper, middle, or lower), the bins have different part numbers, such as upper bins 5304529197, middle bins 5304529199, and lower bins 5304529198. These bins are designed to snap or slide into the door slots, allowing you to replace a single damaged bin without needing to replace the entire door liner. — Reed
Answered by FrigidaireSupport
Q: QuestionIs there a light in the freezer?
Asked by Penny.
- A:Answer Hi Penny! Thank you for reaching out. No, the Frigidaire model FRFG1723AV does not have a light in its freezer compartment. While the upper fresh food section features bright LED interior lighting, the bottom freezer drawer relies on ambient light from the room and the refrigerator for visibility. — Patrick
Answered by FrigidaireSupport
Q: QuestionDoes the stainless steel on this fridge match the stainless steel on the Professional series? I plan on buying this series for the rest of my appliances. Unfortunately I don't have the space for the Professional series refrigerator.
Asked by Doover.
- A:Answer Hi Doover! Thank you for your question. The FRFG1723AV has a fingerprint-resistant stainless steel finish that is designed to coordinate with other Frigidaire stainless steel appliances, including the Professional series. While they will generally match in color family and overall look, there can be slight differences in tone, sheen, and handle design since the Professional series has a more industrial, premium-style finish. Overall, they are meant to work together in a kitchen, but they may not be an exact visual match under all lighting conditions. — Reed
Answered by FrigidaireSupport
Q: QuestionWhat is length & terms of manufacture warranty?
Asked by Eachdayisagift.
- A:Answer Hi Eachdayisagift! Thank you for reaching out. For a detailed and more accurate information regarding the warranty's terms and conditions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Answered by FrigidaireSupport
Q: QuestionDoes thee freezer have a light?
Asked by adwizard.
- A:Answer No, it does not.
Answered by GLORIAM
Q: QuestionWhat products can I use to clean the Fingerprint Resistant Stainless Steel? Is regular stainless steel cleaner okay?
Asked by CCDuski.
- A:Answer Thank you for your inquiry regarding the proper cleaning products for your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator with Fingerprint-Resistant Stainless Steel Look. For appliances with a fingerprint-resistant stainless steel finish, we recommend using gentle cleaning methods only to protect the surface coating and maintain its appearance. Recommended cleaning method: Warm water mixed with a small amount of mild dish soap A soft, clean microfiber cloth Wipe gently in the direction of the grain (if applicable) Dry thoroughly with a separate clean microfiber cloth to prevent streaks Important usage guidance: For fingerprint-resistant finishes, we do not recommend using regular stainless steel cleaners or polishes, as these products may damage or dull the protective coating over time. Avoid using: Stainless steel cleaners or polish sprays Abrasive pads or paper towels Ammonia, bleach, vinegar, or harsh chemical cleaners Key takeaway: While regular stainless steel cleaners are safe for traditional stainless steel surfaces, they are not recommended for fingerprint-resistant finishes like yours. Mild soap and water are the safest and most effective option. - Jessica
Answered by FrigidaireSupport
Q: QuestionWarranty?
Asked by Anonymous.
- A:Answer Hi there, valued consumer! According to the official manual and manufacturer information for the Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator (model series FRFG1723AV / FRFG1813AV): - 1-year limited warranty (standard manufacturer warranty) - Covers repairs or replacement of parts due to defects in materials or workmanship during the first year from purchase - Does not cover damage from improper installation, misuse, or power issues (as noted in the manual’s safety section) - Extended warranties may be available separately through retailers or service plans (optional, not included by default). Maico
Answered by FrigidaireSupport
Q: QuestionWhen the ice bin is full, does the ice maker automatically turn off? Will it turn on by itself again, to fill up, when the ice is used?
Asked by Cupcake06.
- A:Answer Hi Cupcake06! Thank you for your interest with our product. Yes, the ice maker in your Frigidaire model FRFG1723AV automatically turns off when the ice bin is full, and it will automatically turn on again to resume production once space becomes available in the bin. - Patrick
Answered by FrigidaireSupport
Q: QuestionWhere is the ice maker panel control located?
Asked by Cupcake06.
- A:Answer Hello Cupcake06, according to the manual and manufacturer guidance for the Frigidaire 17.6 Cu. Ft. Counter‑Depth French Door Refrigerator FRFG1723AV, the ice maker control is located inside the freezer compartment. Location of the ice maker control panel: - Open the freezer drawer. - Look at the inside wall of the freezer compartment. - There is a small control panel with an “Ice Maker On/Off” button there. - Pressing this button toggles the ice maker on or off. The ice maker control panel is inside the freezer, mounted on the interior wall of the freezer section. - Maico
Answered by FrigidaireSupport
Q: QuestionDoes the refrigerator come with an owners manual? I did not get one!
Asked by Cupcake06.
- A:Answer Hi there, Cupcake06! Yes, it is supposed to come with an owner’s manual. For the Frigidaire 17.6 Cu. Ft. Counter‑Depth French Door Refrigerator FRFG1723AV, Frigidaire provides a “Use & Care / Owner’s Guide” manual (about 30 pages) that explains installation, controls, ice maker use, maintenance, and troubleshooting. Retail listings for this refrigerator also list the Owner’s Manual, Installation Instructions, and Energy Guide as standard product documents. - Maico
Answered by FrigidaireSupport
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