Questions & Answers

Q: QuestionIs this range self cleaning

Asked 3 years ago by Tgakat.

• A:Answer Tgakat, thanks for reaching out to us. This range does not have a self-clean feature. Information regarding how to clean the oven can be found on pages 23 through 28 using the following link: https://content.syndigo.com/asset/1add4cef-814b-4e4e-bca2-56f4f6854e32/original.pdf We hope this information was useful to you. - Damon

  Answered 3 years ago by FrigidaireSupport

  
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Q: Questionprevious owner placed foil at the base of oven range!!!!:( and now the foil has melted to the bottom of the oven. Any recommendations as how to remove melted foil? Do you sell the bottom of the interior of the oven?

Asked 5 years ago by Anonymous.

• A:Answer Hi there. That is unfortunate. There are a few tips online you can try. However, the oven bottom panel is available for purchase, part# 316400601. Thank you, Anna

  Answered 5 years ago by FrigidaireSupport

  
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Q: QuestionI purchased an electric range, Model Number FCRE3052ASJ and need to know where I can find the Serial Number.

Asked 3 years ago by FindSerialNumber.

• A:Answer Your range's serial number can be located in one of the following locations : either along the interior side trim of the oven and visible when the door is opened, on the left-side panel and visible when the door is open or on the front frame of the storage drawer panel and visible with the drawer is open. - Kailey

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionHow many inches wide is this?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range - White

• A:Answer Hello! The width of this model is 29-7/8 inches. The height of this model is 46 9/16 inches and the depth is 25 3/4 inches. Should you have any additional questions, please feel free to connect with us. ~Briana

  Answered 4 years ago by FrigidaireSupport

  
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Q: QuestionThere was a defect (sharp unfinished tip on left side of range door). The range was replaced. However, the same problem exists. I have nipped my finger twice. Is it possible for a technician to come out and resurface the raw edge?

Asked 1 year ago by Anonymous.

• A:Answer We are sorry your experience didn’t match your expectations for your range. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards -Christian

  Answered 1 year ago by FrigidaireSupport

  
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Q: QuestionIs it necessary to “burn in” this oven before using in order to eliminate fumes/burning smell?

Asked 2 years ago by Franklin.

• A:Answer Hello, Franklin. It is not necessary to burn in the oven before using. Removing spills and any heavy soiling is required as soon as possible. Regular cleaning will reduce the difficulty of major cleaning later. - Maria

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWhere is this oven manufactured?

Asked 2 years ago by Franklin.

• A:Answer Hello, Franklin. Thank you for reaching out to us. This unit is manufactured in Springfield TN. - Maria

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionFCRE3052AS STOVE. What is the depth of the stove front to back with the oven door open? I have a 23 1/2" countertop cabinet and need to know if it clears a drawer facing into it from it's side. Currently I open my oven door to clear it.

Asked 2 years ago by Dan.

• A:Answer Hi Dan! The depth is 25 3/4" and the depth with the handle is 29 1/4". We hope this information was helpful to you and your shopping experience. -Christian

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the weight limit for the cook top? I'd like to use a pressure canner and water bath canner. They can weight up to 46lb.

Asked 2 years ago by E.

• A:Answer Hello! Thank you for reaching out! The weight limit is approximately 50 lbs. just a reminder that glass tops will break if heavy weight is placed on them. To know more about canning on this model please refer to the user manual following this link on page 16 : https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/808527515en.pdf -We hope this information is useful to you. ~Sam

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionDOES THIS STOVE HAVE A HIDDEN BAKE ELEMENT

Asked 2 years ago by SASSY.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range - White

• A:Answer No. It is on bottom of oven and coils are exposed.

  Answered 2 years ago by SharonlB

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Q: QuestionIs it traditional? Convectional? Or convection.?

Asked 2 years ago by Heyhh.

• A:Answer Hello, Heyhh! Thanks for reaching out. This model FCRE3052AS of an Electric range is a conventional range. ~ We hope this Helps. ~Sam

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the depth with handles?

Asked 2 years ago by LelB.

• A:Answer Good day, our valued customer. Thank you for reaching out to us. The depth of this unit, including the oven door handle, is 29 1/4 inches. We hope this information was helpful to you and your shopping experience. -John

  Answered 2 years ago by FrigidaireSupport

  
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Q: Questiondoes it come with a three prongplug? What accessories are included in the pricing?

Asked 2 years ago by clifford.

• A:Answer Hi, Clifford! The range does not come with a power cord. The best option is to review the installation instructions which can be read here: https://content.syndigo.com/asset/b0bd3337-538e-4a76-a918-2b5d0c544239/original.pdf. -Chris

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionHi, Do you need to purchase special cookware for this type of stove/oven?

Asked 2 years ago by Kendra.

• A:Answer Hello! This range does not require special cookware. Page 10 of the complete owner's guide does have suggestions regarding the best cookware to use for this range and can be accessed using the link below. We hope this information is beneficial to you. - Damon https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/808527515en.pdf

  Answered 2 years ago by FrigidaireSupport

  
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Q: QuestionIs the heating element in the oven exposed or under a panel?

Asked 3 years ago by Nat.

This question was asked about the related product: Frigidaire - 5.3 Cu. Ft. Freestanding Electric Range - White

• A:Answer Hi, Nat! The heating element for this model isn't covered by the panel. -Bianca

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the depth of this stove from door handle to back, i.e. the deepest part of the stove?

Asked 3 years ago by cville.

• A:Answer 28" from the back to the point the door handle extends the furthest.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs delivery included free with purchase of an electric stove?

Asked 3 years ago by Rick.

• A:Answer Hey, Rick! We recommend contacting your local retailer directly to see if delivery can be included with your purchase. ~Courtney

  Answered 3 years ago by FrigidaireSupport

  
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Q: QuestionWhat is the warranty length on this range? And what exactly is covered over what period of time?

Asked 3 years ago by Joanne.

• A:Answer The appliance is covered by a one year limited warranty. For one year from your original date of purchase, Electrolux will pay all costs for repairing or replacing any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used and maintained in accordance with the provided instructions in the Use and Care Manual. ~ Christy

  Answered 3 years ago by FrigidaireSupport

  
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Q: Questionbrand new stove. the oven and the eyes do not work. only the warming eye will come on.

Asked 3 years ago by 107fisher.

• A:Answer We hate to hear that your experience with your electric range is not going well so soon after your purchase. One suggestion would be to check the installation to ensure that everything is connected properly. If the problem is not installation-related, feel free to give us a call at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST so we can assist you further. - Damon

  Answered 3 years ago by FrigidaireSupport

  
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