A:Answer Sorry about the issue. A software update may be helpful in resolving this issue. The software of the device can be updated with the Garmin Express program, which can be downloaded here: www.garmin.com/express
If a software update doesn’t resolve you may want to confirm that the alert has been disabled. Visit the following link for information on disabling the School Zone Alerts: http://bit.ly/2rF8Jwx
Garmin Product Support is also happy to help. Our contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support
Thanks, James