“My "move alert" is turned to on in the settings, but I have yet to get an alert and I timed that I sat for over 2 hrs. Is my device defective? I read that the update (3.10) caused this function to not work. Does anyone know if this is true?”
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How do I return this? I tried to return to Best Buy on day 17, of course they wouldn't as it was past 15 days. Said I had to contact the MFG. I called Garmin and they said to try a few things and then call if it didn't work and I could get a refund. Called back a few days later and they now say they can't refund because I didn't buy it from them. This device is extremely uncomfortable, it bruises my wrist from the HR monitors sticking out (see picture), says I'm asleep @ 6 pm while I'm bowling even though I have my sleep time set for 11 PM. Stairs are always inaccurate..I want a refund! For the $150 price tag I am extremely unhappy with the product and now with Best Buy and Garmin for not fixing the problem. In the market for a different brand and from a different retailer!
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Sorry, there was a problem. Please try again later.We're sorry to hear you are experiencing this problem. Please reach out to our support team (www.garmin.com/support) to get further assistance. ~QKO
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