“I am trying to charge my vivosmart, and it won’t charge. It’s been quite some time since I last used it. I checked the connection. The battery icon will not appear.”

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• Sometimes I too find it difficult to connect the charger. It seems you have to get it wrapped around the band perfectly before it actually connects. Usually after a couple tries I can get it to connect properly enough to charge. I hope this was helpful. G

  Answered by Geno 5 years ago

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• If you're needing assistance with your vivosmart 4, please go to support.garmin.com where you'll find many helpful FAQ's and video's on the functions of the device. You may also reach out directly to a product support specialist from this page for assistance. Debbie with Garmin

  Answered by GarminProductExpert 5 years ago

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