A:AnswerThank you for connecting with us! To clean the surface of the door, as well as the interior of the oven, do not use abrasive cleaners or sharp utensils. Only use mild, nonabrasive soaps or detergents using a sponge or soft cloth. Rinse with a damp cloth and dry. We hope this information is helpful, and if you have additional questions, please know that you can always reach out to us! All the best – Matthew@GEA
A:AnswerThank you for connecting with us! If this is the turntable that is identified as the correct replacement part when viewing the parts breakdown for your specific microwave, we are confident it will fit. We hope this information is helpful; all the best – Matthew@GEA
A:AnswerHello, we're sorry to hear your turntable of your microwave is unsteady and wobbly. This does not sound normal, and we recommend reaching out to our GE Consumer Service at 1-800-432-2737. You can also reach out to us on social media so we can connect better with you and gather some additional information to be able to better help you. Please reach out with additional questions. -Kacie@GEA
A:AnswerGreetings! We hope to provide a peaceful experience with all our products, there are some normal noises you can expect from your new microwave. There can be a dull thumping sound while cooking at power levels other than the high level. When using a power level other than HIGH or 10 the magnetron tube cycles on and off to obtain the lower power. This cycling of the magnetron tube causes this dull thumping, pulsating, or humming noise. There can be a humming noise when the microwave is not in operation. The transformer emits a slight humming sound that is usually not noticed. The transformer is used to power the clock. We hope this information helps, and we encourage you to reach out to us with additional questions. Best regards. -Kacie@GEA
A:AnswerHi there! We're happy to see you're interested in this great microwave! The net weight of this unit is 21 lbs. We suggest you check with the Parklane Store for specific availability. We're confident you're going to love this model, and should you have any additional questions, please do not hesitate in reaching back out to us. We're here and always happy to help! Kind regards. -Kacie@GEA
A:AnswerHey there, thank you so much for inquiring about this great microwave. All of our microwaves have a one-year warranty. Come back to us with any other questions you may have! Have a wonderful day. -Kacie@GEA
A:AnswerGreetings,
We're happy to answer your question. The amperage on this microwave is 9.3 amperes. Reach out if you have any additional questions. Mike@GEA
A:AnswerHey there! The wattage for this microwave unit is 700. We appreciate your interest and are happy to answer any additional questions. Have a great day. -Gina@GEA
A:AnswerThanks for your interest this wonderful microwave. We recommend 3 inches of clearance on each side, 3 inches on top, and 1 inch in the rear. If we can help with anything else, please let us know. Have a great day. -Gina@GEA
A:AnswerHello, great question! We're glad you're interested in this microwave and we'd love to help. This unit is actually a countertop model, meaning it cannot be installed in a cabinet or opening. Because of this, there is not a trim kit compatible with this microwave. Thanks for checking with us! -Sylvia@GEA
A:AnswerHi there, thank you for reaching out with this question. We do not recommend that our countertop microwaves be mounted under a cabinet. If you are looking for an over-the-range microwave in a similar style, we would recommend checking out our model JVM6175YKFS. We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
