A:AnswerHi - Thanks for choosing GE! Press "Clock" and enter the time of day. Press "Clock" again to set the time. You should not have to set the clock each time the microwave is programmed. If not operating as designed, we suggest to reset the electronics by unplugging for 30 seconds or so. The replacement warranty is provided on page 15 of the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40735.pdf - Keep in touch! SUE@GEA
A:AnswerHi - Thanks for choosing GE! The control panel on our countertop microwaves is not backlit. We appreciate your comments and will share them with our product design team. Thanks for reaching out to us. Keep in touch! SUE@GEA
A:AnswerHi - Thanks for considering GE! Approximate Product Dimensions: (WxHxD) (in.)
20 5/16 in x 12 in x 15 5/8 in. You'll love the CONVENIENCE COOKING CONTROLS - Operating made quick and easy. Play Video: https://www.youtube.com/embed/fISn6MPGdR4?rel=0 - Explore our Stainless Steel Appliances: http://www.geappliances.com/ge/stainless-steel.htm - Keep in touch! SUE@GEA
A:AnswerHi - Thanks for choosing GE! The microwave is designed for use in the U.S.- 120Volt; 60Hz. We suggest to view GE International for assistance in Europe: http://www.geappliances-europe.com/ - Thanks for checking with us! SUE@GEA
A:AnswerHi foxfly- Thanks for reaching out to us! Model JES1145SHSS is not equipped with a metal shelf. If your GE microwave (different model number) is equipped with a metal shelf, make sure that the metal cooking rack is firmly in place and seated properly. Make sure the rack is not installed upside down. The shelf should only be used in the microwave when cooking with 2 levels. For proper use, you need to have food on the shelf and below the shelf. If the shelf is left in without food on it, arcing can occur. See the following link MICROWAVE ARCING IN CAVITY: http://products.geappliances.com/appliance/gea-support-search-content?contentId=16605 - We hope this is helpful. Keep in touch at 1-800-626-2005 or visit our Contact Us page: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact - SUEatGEA
