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Page Showing 201-220 of 272 questions
  • QuestionWe just purchased this unit. However, there are no separate sensor settings for cooking items such as ground meat, poultry, seafood, bacon, hot dog on bun, or soup. Is there a chart or a cookbook available with times, weights & power for such items?

    Asked by Goldmedalist.

    • Answer Hi Goldmedalist - Thanks for choosing GE Model # JES1657SMSS! Examples of uses for various power levels is provided on page 7 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF - Also, it is recommended to consult a microwave cookbook available at local retailers, library, etc. or search recipes/cooking instructions available on the Internet. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionIs there a built-in vent and light?

    Asked by BC.

    • Answer Hi BC - Thanks for your interest! Model JES1657SMSS is intended for coutertop use only. This model is not equipped with a built-in vent or exhaust. It does have an interior light. If you will be installing a microwave above a cooktop or range, choose a GE Over-the-Range Microwave. Check out GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven Model #: JVM3160RFSS. This model is equipped with cooktop lighting and two-speed, 300-CFM venting system to remove smoke, steam and odors. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • Questionis this a counter top microwave"

    Asked by Vivian.

    • Answer Hi Vivian - Thank for viewing GE! Yes, Model JES1657SMSS is designed for countertop use. We suggest viewing the following MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

      Answered by GE Answers

  • QuestionHow many watts is this microwave?

    Asked by Ipadmom.

    • Answer Hello Erika - Thank you for your question; we are happy to help! The cooking wattage of the microwave JES1657SMSS is 1150 Watts. Thanks for checking! Olga

      Answered by GE Answers

  • QuestionDoes this microwave have Sensor cooking options? Popcorn is a family fav and a sensor for Popcorn would be ideal.

    Asked by TR.

    • Answer Hi TR - Thanks for considering GE! Yes, Model JES1657SMSS has sensor cooking controls including a Popcorn sensor feature. Keep in touch at GEAppliances.com. Enjoy! Sue

      Answered by GE Answers

  • QuestionI know what the outside dimensions are. What does 1.6 Cu. Ft. turn out to be in inches. I need to know the dimensions for the inside of the microwave to know if my casseroles will fit.

    Asked by Sam.

    • Answer Hi Sam - Turntable size is 13.625 in. Cavity dimensions are: 16-5/8"W x 10-1/4"H x 16-3/4"D. Thanks for your interest in GE! Sue

      Answered by GE Answers

  • QuestionI'm trying to ascertain the what the manufacturer warranty is

    Asked by Micromanager.

    • Answer Hi - Thanks for viewing GE Model JES1657SMSS! This model comes with a Limited 1-Year Warranty. We suggest viewing the written warranty in the Owner's Manual for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40785.PDF - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • Questionwhat are the dimensions of this microwave

    Asked by person.

    • Answer Hi - Product Dimensions: 12 7/8" H x 21 3/4" W x 17 3/4" D. Thanks for considering GE! Sue

      Answered by GE Answers

  • QuestionIt says the depth is 17, but is that the depth of the microwave, or does that include the inches you have to leave it away from the wall?

    Asked by looking.

    • Answer HI - Model JES1657SMSS is approximately 17 3/4 deep (Dimensions: 12 7/8 H x 21 3/4 W x 17 3/4 D). This does not include recommended air clearance. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. Also, the front edge of the microwave (measured at door) should sit at least 3" or more back on the counter or shelf to avoid accidental tipping. Thanks for considering GE! Sue

      Answered by GE Answers

  • Questioncan the light in the oven be upgraded to a higher wattage?

    Asked by jojo2020.

    • Answer Hi jojo2020 - Thanks for choosing GE! The interior light is not consumer replaceable and cannot be upgraded to a higher wattage. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionIs it noisy or does it vibrate when in use?

    Asked by banba.

    • Answer This one is quitter than the previous models. I has a lower tone hum when the microwave tube is powered up.

      Answered by smokinducks

  • QuestionDoes this unit come in white.

    Asked by Mike.

    • Answer Yes

      Answered by TripsT

  • QuestionWas this microwave or any part of it made outside of the usa? Where was it assembled and made?

    Asked by Em.

    • Answer I want to know the answer also! My Chinese made microwave got the Chinese Wuhan corona virus this evening and died! Need USA made replacement!

      Answered by BuyUSA

  • Questiondoes the warranty cover bulb replacement?

    Asked by ted.

    • Answer Hi Ted - The light bulb or lamp of a microwave oven is covered by the warranty for the appliance, just as any other part; however, they are not covered under a service contract. Model JES1657SMSS has a 1-Year RTV (Return to Vendor) Warranty. Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • Questionhow long does it take to heat a plate of food

    Asked by Bev.

    • Answer The speed of reheating is completely subjective to what food is on the plate. A 12 oz cold steak might take one and half minutes to reheat, but three soft tacos will reheat in 30-40 seconds. A single-serving of cold lasagna takes probably a minute. Mashed potatoes reheat faster than the piece of sirloin steak next to it. It really depends on what the dish is you're reheating. At tops, a plate of food will not take any longer than 2 minutes unless it's piled high on the plate and you want stuff scalding hot.

      Answered by ToddKnox

  • QuestionCan the turntable be turned off

    Asked by Kitchencook.

    • Answer Hi - Thanks for considering GE Model # JES1657SMSS! The turntable rotates food throughout the cycle. It cannot be turned off. GE Profile™ 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS has Turntable ON/OFF option. Keep in touch at GEAppliances.com for all your appliance needs! Sue

      Answered by GE Answers

  • QuestionI purchased the GE JES1657SMSS and wanted to also purchase the over the ranch mounting kit for it . Could you please give me a model# and location to were I can purchase it

    Asked by chuck.

    • Answer Hello chuck - Thank you for reaching out about your new microwave. We are happy to help. The model JES1657SMSS is not an over-the-range microwave. It does not have venting capability and should not be installed over a range due to the high heat it would experience. We apologize for the inconvenience. - JB

      Answered by GE Answers

  • Questioncan this be vented outdoors

    Asked by cook.

    • Answer Hi cook - Thanks for considering GE Model JES1657SMSS! This model is designed to be placed on the countertop. It cannot be vented outdoors. If the microwave will be installed above a range or cooktop, we suggest GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160RFSS equipped with two-speed, 300-CFM venting system to remove smoke, steam and odors. The over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). We suggest viewing the Specifications document at the following link for all product and cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Keep in touch at GEAppliances.com. We are always eager to assist with product selection. Sue

      Answered by GE Answers

  • Questiondoes this microwave have touch control like a cell phone or do you have to push buttons?

    Asked by flying521.

    • Answer Hi - Thanks for considering GE Model JES1657SMSS! This model has electronic touch controls (not push buttons). Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionLooking for comparable microwave to replace JE2160SF used with trim kit. Would like to find comparable microwave that has trim kit capability?

    Asked by Jan.

    • Answer Hi Jan - We certainly appreciate your loyalty! The comparable replacement model is GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven PEB7227ANDD (Dark Gray). This model is compatible with GE® Required 27" Built-In Trim Kit JX7227SLSS (stainless) and GE® Required 30" Built-In Trim Kit JX7230SLSS (stainless). Trim Kits are sold separately. We suggest viewing the Quick Specs at the following link for details including cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227ANDD_C2_18.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers