Questions & Answers

Q: QuestionMy GE Microwave Model JVM140H002 is responding irraticaly to key pad inputs. Is there a replacement circuit board available?

Asked 5 years ago by Henry.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Call GE directly it might be coverd under warranty.

  Answered 5 years ago by KerryJerry

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Q: QuestionHello I am looking to replace a 1991 GE Model J VM130J 001 (Serial No. 925681S) over the range microwave. Will this model work or what models are replacement models for this?

Asked 5 years ago by BC.

• A:Answer Check the dimensions available in the area where the new microwave is to be installed. If there is enough space, it’s likely this unit will be a good replacement.

  Answered 5 years ago by WareVerified Purchase

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Q: QuestionDoes this unit vent from the top if needed.

Asked 5 years ago by Mom.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello and thank you for reaching out about this marvelous microwave. We are always happy to help. This model is capable of venting out of the back, top, or recirculating. Please let us know if you have any more questions. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to replace a JVM1759 with an internal exhaust. What do you recommend

Asked 5 years ago by sg.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello sg, Thanks for reaching out. We're happy to help you find a replacement. All of our over-the-range microwaves comes with a recirculating charcoal filter kit to allow for recirculating venting. We would recommend JVM3160DFWW as a suitable replacement. We hope this helps. Best wishes -Mike

  Answered 5 years ago by GE Answers

  
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Q: QuestionI just bought a used microwave model JVM 3160DFBB, where can I find a wall mount for it?

Asked 5 years ago by terry.

• A:Answer Hi Terry. The wallmount is screwed in the back of the microwave.

  Answered 5 years ago by mkcc1095

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Q: QuestionI would like to replace my GE micowave JVM1650WB003. It is vented outside. What model would you recommend as a replacement. It needs to be white.

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer We have a JVM3160DFWW GE ... vents outside just fine.

  Answered 5 years ago by 2driverplsVerified Purchase

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Q: QuestionI currently have a GE JVM3160RF3SS, but it died. Will this model replace the same size?

Asked 5 years ago by EK.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer I just purchased this model. I certainly hope it does not die.

  Answered 5 years ago by JanetVerified Purchase

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Q: QuestionI need to replace my GE over the range microwave. Sensor convection. Model number JVM1190WY 002. It is 30" wide, 14" deep and 16" high. White color. Please let me know what unit would be best as a replacement.

Asked 5 years ago by 3411.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi there - Great question! We're finding that model PVM9179DKWW is a comparable replacement to your current unit. Thanks so much for considering GE Appliances! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionWE bought a GE microwave model # JVM3160DF4WW What light bulb goes with it as ours burned out

Asked 5 years ago by karen.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Karen, thanks for reaching out! Pages 15 and 16 in your Owner's Manual offer directions on how to change both the interior and cooktop lights on your microwave. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionWe just had our microwave installed, but when turning the exhaust fan off, it's really loud and sounds like it doesn't want to stop, Like it is hitting something as it stops. We haven't cooked anything, this is just testing the buttons. Is this normal?

Asked 5 years ago by Angel.

• A:Answer Hello Angel, Thank you for reaching out to us regarding your over the range microwave. We are sorry to hear you are experiencing a loud sound and know this must be frustrating. A fan where the internal components are located will run continuously while the microwave is in operation to constantly circulate the air and cool the working parts. It is normal for the internal fan for the electronics to continue to run for a few seconds after the microwave cycle is complete, even if the door is opened. This fan does not circulate air in the cavity. That being said, if it sounds like the exhaust fan is hitting something this is not a normal sound that we would expect from our microwaves. We would suggest scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm Please feel free to reach out to us over email or social media if you have any further questions. Best wishes - Avery

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello, we currently have Model CVM1790SS1SS, serial RZ300685K. It appears that this model will be compatible with the space of our existing microwave which needs to be replaced. Can you just confirm that and also, do you recommend professional install?

Asked 5 years ago by CK74.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer CVM1790SS3SS is the model

  Answered 3 years ago by Anonymous

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Q: Questionwhat is the weight of this unit?

Asked 5 years ago by Rev1213.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi there, Rev1213 - Great question! This microwave's net weight is 63 lbs. Thanks for asking. -MikaylaGEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan we buy a microwave over the oven in white? We have a GE microwave that converts to an oven which is broken. We would be happy with a plain microwave if it would fit over the oven as our old microwave does. Our current microwave is 26 Inches wide.

Asked 5 years ago by Coey.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Coey - Thanks for reaching out to us! We are sorry to hear your GE microwave needs replacing and apologize for any inconvenience this has caused. If your current microwave is installed above a wall oven with a trim kit, we suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven Model # PEB7227DLWW. The microwave is 24 1/8" wide and 26 7/8" wide with trim kit. We suggest viewing the Quick Specs document at the following link for compatible trim kits, cabinet cutout dimensions and more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - We're glad to have you in the family and appreciate your loyalty. If you have any additional questions, we are also happy to help at GEAppliances.com. Keep in touch! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWe have a GE Spacemaker Over the Stove Microwave Model #JVM1630BJ02. We now want to replace it with a new one. Which new model # would you recommend? There is a vent pipe above the microwave in cabinet & also a grill above the front of the microwave.

Asked 5 years ago by OurCabin.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi OurCabin - Thanks for reaching out to us! We are sorry to hear your GE microwave model # JVM1630BJ02 needs replacing and apologize for any inconvenience this has caused. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" model. A comparable model is GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven Model # JVM3160DFBB- Black (JVM3160DFWW- White). We suggest viewing the Quick Specs at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Also, the model can be vented out the top. All the over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). We appreciate your loyalty and glad to have you in the family. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionSpecifications. Width?

Asked 5 years ago by bernie.

• A:Answer Hi Bernie - Thanks for considering GE Model # JVM3160DFBB! The microwave is 29 7/8" wide (Dimensions: 16 1/2 H x 29 7/8 W x 15 1/4 D). We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat are the unit dimensions?

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi - Thanks for considering GE Model JVM3160RFSS! Approximate product dimensions are: 16 1/2"H x 29 7/8"W x 15 1/4"D. We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this microwave come with installation brackets? How often should the filter be changed? How expensive are the replacement filters? Thank you

Asked 5 years ago by Annie.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Annie - Thanks for considering GE Model JVM3160RFSS! Yes, the mounting bracket is included with the microwave. If the microwave is converted to recirculating (ventless), the charcoal filter included (WB02X11550- $8.75 at GEApplianceparts.com) should be replaced when it is noticeably dirty or discolored (usually after 6 to 12 months, depending on usage). The charcoal filter helps remove smoke and odors. We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI need to replace a he range top microwave with the same one. The existing one is model jvm1440wh04. Can you tell me which one matches?

Asked 5 years ago by Paulj.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Paulj - Thanks for reaching out to us! We are sorry to hear your GE microwave model JVM1440WD (Dimensions: 16 1/2 H x 29 7/8 W x 14 5/16 D) needs replacing and apologize for any inconvenience this has caused. All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide x 12" deep (min.) cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement. Model JVM3160DFWW is a great choice (Dimensions: 16 1/2 H x 29 7/8 W x 15 1/4 D). Keep in touch at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan an over the range microwave oven be installed if there are no cabinets above the stove?

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hello and thank you for reaching out about this amazing microwave. To install an over the range microwave, it needs to attach to both the wall and a cabinet above. We apologize for the inconvenience. - JB

  Answered 5 years ago by GE Answers

  
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