Questions & Answers

Q: QuestionSurface light of this microwave does not turn on. maybe lightbulb is out, I guess? Where can I get those lightbulbs?

Asked 5 years ago by MarsQ.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hello MarsQ - Thank you for reaching out about your microwave. Appliance bulbs can be found at most local hardware stores. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs 14" enough clearance from the stove top to the bottom of the microwave?

Asked 5 years ago by JamieG.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Should work fine. 13 to 16" is the standard, although at the lower range, (13 or 14) microwave vent may occasionally turn on by itself if it feels heat underneath becoming excessively high.

  Answered 5 years ago by WillyVerified Purchase

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Q: QuestionI have to replace my current black GE Profile which I would describe as having a "high gloss" finish. These new models appear to have a "matte" finish. Do I just have to live with the fact that a new GE microwave will not match my other appliances?

Asked 5 years ago by Bobby.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi Bobby - Thanks for reaching out to us! We are sorry to hear your GE Profile microwave needs replacing and apologize for any inconvenience this has caused. GE Model JVM3160DFBB (black) has a glossy finish and will match other GE and GE Profile appliances in black. Our new appliances in Black Slate have a matte finish. We're glad to have you in the family and certainly appreciate your loyalty. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs the microwave a plug in or does it need to be hard wired?

Asked 5 years ago by Shar.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Shar - Thanks for considering GE Model JVM3160DFWW! The microwave is equipped with a 40" power cord (including the plug and base of cord). For detailed guidance please consult the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionMy old Microwave model JVM150 001 with height limited to 16.25 inches and top mounted with top vent. Does the model JVM3160RFSS fit in the same space as far as height and with top vent to match the existing vent?

Asked 5 years ago by John.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi John - Thanks for reaching out to us! We are sorry to hear your GE microwave JVM150-001 needs replacing and apologize for any inconvenience this has caused. Model JVM3160RFSS is 15 3/4"H in the front and 16 1/2" in the rear. Also, it can be top vented. We suggest viewing the Specifications document at the following link for all product dimensions and more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - GE® 1.7 Cu. Ft. Over-the-Range Sensor Fingerprint Resistant Microwave Oven Model #:JVM6175YKFS is 16 5/16"H in the rear: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM6175SK_EK_C3.pdf - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI want to replace a GE SpacemakerXL Microwave JVM1330WW002 (850 Watt), want to make sure this Microwave would fit and being 1000 Watt would work. Also have separate front flush mounted grill. does that come with new microwave? see photos attached

Asked 5 years ago by JayH.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi JayH - Thanks for reaching out to us and for choosing GE! We certainly appreciate your loyalty. Model # JVM3160RFSS (16 1/2"H x 29 7/8"W x 15 1/4"D) will fit in the same space as your current Model # JVM1330WW002 (16 1/2"H x 29 7/8"W x 14"D (excluding handle). We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - All GE over-the-range microwaves require a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse and should be on a dedicated circuit. The difference in wattage means your food will cook quicker than your previous model. Also, the top grille is solid on newer models for approved appearance (the vents are on the top, front edge). They are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). We suggest viewing the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - We hope this is helpful and apologize for any inconvenience replacing your microwave may cause. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

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  Answered 5 years ago by GE Answers

  
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Q: QuestionI am replacing a GE PROFILE SPACE MAKER XL, JVM166-WBOOl Is this model JVM3160DFWW THE RIGHT ONE ?

Asked 5 years ago by Betty.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hello Betty - Thank you for reaching out about your microwave needs. This would be an excellent replacement for your model. All of our over the range microwaves will fit you space but this is very close to the specs and features of your current unit. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi, trying to replace a GE SpacemakerXL Microwave JVM1330WW002 (850 Watt), want to make sure this Microwave would fit and being 1000 Watt would work. Also have separate front flush mounted grill. does that come with new microwave? see photos attached

Asked 5 years ago by JH.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hello JH - Thank you for reaching out about this amazing microwave. Our over the range models are a universal 30" in width to make replacement a breeze. It requires 15 amps and the difference in wattage means your food may cook quicker than you are used to. We did not receive any pictures, however, this model does not come with a front grill. Keep in touch! - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the height of this microwave?

Asked 5 years ago by Scott.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi there, Scott - Great question! The overall height of this microwave is 16.5 inches. Thanks for considering GE Appliances! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat are the dimensions?

Asked 5 years ago by John.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi John - Thanks for considering GE JVM3160RFSS! Dimensions are as follows: 16 1/2"H x 29 7/8"W x 15 1/4"D. We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes the GE 1.6 over the stove microwave have a fan and a light that shines on theeeeeee stovetop?

Asked 5 years ago by Joni.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer Hi Joni - Thanks for considering GE Model JVM3160EFES! Yes, this microwave has cooktop lighting and a two-speed, 300-CFM venting system to remove smoke, steam and odors. All GE Over-the-Range Microwaves are equipped with cooktop light and exhaust fan. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionPEM31SFSS GE THIS MODEL GE MICROWAVE IS THERE A TRIM KIT FOR A BUILT INTO TO A COUNTER TOP OPENING THIS SIZE WILL FIT MY OPENING

Asked 5 years ago by AUTOPARTS.

• A:Answer Hello and thank you for reaching out about our wonderful microwave. This model is an over-the-range unit so it is not approved to be built in with a trim kit to cabinetry. We apologize for the inconvenience. - JB

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this fingerprint resistant stainless steel?

Asked 5 years ago by jt.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi jt - Thanks for viewing GE Model JVM3160RFSS! The finish is not fingerprint resistant stainless steel. We suggest GE® 1.7 Cu. Ft. Over-the-Range Sensor Fingerprint Resistant Microwave Oven Model #: JVM6175YKFS. If you have any additional questions, do not hesitate to ask. We are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the minimum height this unit needs to be over the range.is 13 inches okay since it is not a convection oven?

Asked 5 years ago by Sal.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi Sal - Thanks for choosing GE Model JVM3160RFSS and welcome to the family! Over- the- range models must be installed 66" from the floor to the bottom of the cabinet that the microwave attaches to. This can also be measured as 30" from the cooktop to the bottom of the cabinet it attaches to. Take a look at the illustration on page 8 of the Installation Guide at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - We're glad to have you in the family. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionGE model JVM1440WH04 needs replaced. Will this model fit in same space and use vent that is there?

Asked 5 years ago by Pat.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - White

• A:Answer Hi Pat - It's nice to hear from you! We are sorry to hear your GE microwave JVM1440WH01 needs replacing and apologize for any inconvenience this has caused. Yes, Model JVM3160DFWW can be installed in the same space and use the same venting: (JVM1440WH01: Dimensions- 16 13/32 H x 29 7/8 W x 15 1/4 D; JVM3160DFWW: Dimensions- 16 1/2 H x 29 7/8 W x 15 1/4 D). We certainly appreciate your loyalty! Keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have model JVM1540LM2CS (stainless/black). I would like to purchase the same model. Where can I buy it? if not what is the replacement model wherein I can use the same mounting kit? thanks

Asked 5 years ago by George.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Stainless Steel

• A:Answer Hi George - Thanks for reaching out to us! We are sorry to hear your microwave model JVM1540LM2CS (Dimensions: 16 1/2H x 29 7/8W x 15 1/4D) needs replacing and apologize for any inconvenience this has caused. Model JVM1540LM2CS is no longer being manufactured. We suggest GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven Model #: JVM3160RFSS- Stainless/Black (Dimensions: 16 1/2H x 29 7/8W x 15 1/4D). Actually, all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. However, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We certainly appreciate your loyalty. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI will be replacing a GE Spacemaker XL1400; will this unit vent the same way as my current one. I don't have outside venting.

Asked 5 years ago by InquiringMind.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Electronic Touch Controls - White

• A:Answer Hi InquiringMind - It's great to hear from you! We are sorry your GE Spacemaker XL1400 micrwave needs replacing and apologize for any inconvenience this has caused. Model JNM3163DJWW is a great choice. This model is factory-assembled for Recirculating (Non-vented ductless). A disposable charcoal filter is included to help remove smoke and odors. We suggest viewing the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40752-3.PDF - We certainly appreciate your loyalty! If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there a trim kit available for this microwave?

Asked 5 years ago by Jenn.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Slate

• A:Answer Hi Jenn - Thanks for viewing GE Over- the- Range Microwave Model JVM3160EFES! A trim kit is not required for installation. The rear wall mounting bracket is included. For more detailed guidance please consult the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40675-4.PDF - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI have a JVM1840BD, vented to the outside. Is this model compatible with what I have? Old one seems to be mounted from the top down thru the upper cabinet.

Asked 5 years ago by Barbara.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave with Convenience Cooking Controls - Black

• A:Answer Hi Barbara - We certainly appreciate your loyalty! Yes, the over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). We apologize for any inconvenience replacing your microwave may cause. Keep in touch at GEAppliances.com. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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