Questions & Answers

Q: QuestionDoes the Microwave come with the damper or does it need to be purchased separately? It looks like the one pictured.

Asked 3 years ago by ThisGuy.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Yes, it comes with a little flapper thingy. I did not install mine as it just vents out into the kitchen

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionI am replacing a GE JVM1540SNISS microwave with a GE JVM6175SKSS microwave Are the brackets from the old one the same as the new one and are the screw holes into the top cabinet in same locations? Thank you Karen

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer No. Need to meassure again and do the new holes.

  Answered 3 years ago by kaneloVerified Purchase

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Q: QuestionWhere can I buy the charcoal filters? Do they sell them at Best Buy?

Asked 3 years ago by Kimi.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

Q: QuestionI have Model # PVM1870SM1SS and it quit working. My old microwave vents out the front. The cabinet that is above the microwave is 15 inches and this model is 15 inches deep. How far out from the cabinet must the microwave be in order to vent properly?

Asked 3 years ago by Marbletowner.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

Q: QuestionMy over the counter GE microwave JVM1190 needs replacement. What model do you recommend as replacement? Would JVM 6175 work? This model's dimensions are slightly larger, it's 1.7 cu ft and 1000 watts where as my old one was 1.1 cu ft and 825 watts.

Asked 3 years ago by Cubana.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

Q: QuestionIs GE Microwave Model JVM6175EF1ES discontinued? If so, what is the comparable GE microwave to this model?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate

Q: QuestionIs the door quiet open/close?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer No, it is loud. Quite loud. Just got this unit, will be returning.

  Answered 3 years ago by GeMakeBadMicrowaveVerified Purchase

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Q: QuestionDid not come with a user manual; apparently this was a deliberate omission. I was able to download a pdf to a pdf editor, edit out half (the Spanish pages) and then two sided print the remainder. This process is so unnecessary. Last GE I’m buying.

Asked 3 years ago by LianeG.

Q: QuestionFrigidaire gallery model FGMV175QFA 9 years old needs replaced will GE work or have to stay with Frigidaire

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Yes it will work. I just replaced a Frigidaire with a GE I believe most microwave are a standard size.

  Answered 3 years ago by Anonymous

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Q: QuestionI need to replace my GE microwave that goes above my built in oven not sure which one to order by size? The one I have is model # JX7227DF188 it's 24''wide by 13''tall does not have a handle to open instead push a button to open the door Black in color.

Asked 3 years ago by hunter1947.

• A:Answer This microwave is for a 30" opening if your current opening is only 24" wide this one will not fit.

  Answered 3 years ago by RED55Verified Purchase

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Q: QuestionI have a new micro wave model# JVM3160RF8SS, the fan automatically comes on while cooking, is there a way to get this to stop?

Asked 3 years ago by tolly.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer You shouldn’t do that. That is was circulates the air so it cooked evenly

  Answered 3 years ago by TVreviewVerified Purchase

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Q: QuestionDoes this microwave have a rounded door edge against the wall. I can only buy a rounded edge door since microwave is against the wall above the stove. Square edges do not work. Please reply, this is crucial to my purchase. Thanks John

Asked 3 years ago by MicrowaveSeeker.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer The door has a rounded edge on the hinge side and a square edge on the handle side

  Answered 2 years ago by TimFVerified Purchase

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Q: Questionwhich microwaves have a light inside the microwave that is on when the door is open, please?

Asked 3 years ago by consed.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Yes. This microwave has a light when the door is open.

  Answered 3 years ago by gleeVerified Purchase

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Q: QuestionIs the interior non-stick or enamel?

Asked 3 years ago by Smithy.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer white enamal

  Answered 3 years ago by FletchermjVerified Purchase

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Q: QuestionHello, does this microwave have zero door clearance? thanks

Asked 3 years ago by clearance.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi - Thank you for reaching out to us and for your interest in a new GEA microwave. No, our over-the-range microwaves do not have zero door clearance. The minimum distance from door hinge side to an adjacent wall should be 1/2". We hope you choose this great model for your home. Kind regards - Vikki@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI currently have a 1997 GE Profile Spacesaver XL Sensor I need to replace. The GE over the range 1.7 cu seems to be the closest fit even though it appears about 1 inch deeper than the existing microwave. Will this actually fit? Other recommendations?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Thanks for checking with us! We would need the model number for your old unit to provide the most accurate information. Please reach out to us when you have that. All the best!- KW

  Answered 3 years ago by GE Answers

  
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Q: QuestionThe fan is extremely loud! Is thus common?

Asked 3 years ago by Tom.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hello. We appreciate you taking the time to contact us, though we truly hate to hear you’re unhappy with the fan noise. We do expect some noise as the microwave and fan operate, but we always want to provide as peaceful an experience for you as possible, and regret any inconvenience caused. Your concern will be sent to our team for future review. You can run the vent fan at a lower level if you wish; you would press the Vent Fan option once to boost the fan speed, twice for high speed, three times for medium speed, four times for low speed and five times to turn it off completely. (Please note that you may not always be able to turn the fan off immediately – if the internal parts aren’t cool it will keep running until they are.) You can also minimize automatic fan operation by using the correct size cookware and only using high heat on the surface units when necessary. We hope this information is helpful. If you have any other concerns or questions, we're happy to assist any time. Best wishes! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI have a GE Model JVM6175EF1ES Microwave. It stopped working. I want the same microwave. Do they still make this model?

Asked 3 years ago by Tony.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate

• A:Answer If you’re still looking… I have the one you had. Mine is in slate. Works great. Never had any issues. I just did a kitchen remodel and removed all upper cabinets and went with a hood vent option over my stove. I no longer need the microwave.

  Answered 1 year ago by JQD1E

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Q: Questionim replacing a ge JVM1540DN!BB with a ge JVM3160DFBB or JVM3162DJBB over the range microwave, will i have to change out the wall brackets or will they fit the same wall brackets???

Asked 3 years ago by danadane.

• A:Answer Hey there, and thanks for your interest in replacing your current microwave with another of our models! We truly appreciate you as a GE Appliances consumer, and we’re glad to advise. When you replace one of our over-the-range microwaves, you would need to use the mounting bracket that comes with the new microwave, as that bracket is model specific. The new screws, bolts and exhaust adaptor should also be used. We hope this clarifies the matter for you. We’re glad to assist any time if you have any other questions or concerns. Thanks for being part of our GE Appliances family! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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