Questions & Answers

Q: QuestionHow does the defrost function work on this microwave?

• A:Answer This microwave offers weight and time defrost. You can input the food's weight, and the microwave will automatically set the defrosting time and power level. Alternatively, you can manually set your desired defrosting time.

Q: QuestionWhat type of venting system does this over-the-range microwave have?

• A:Answer This microwave features a two-speed, 300-CFM venting system designed to effectively remove smoke, steam, and odors from your kitchen.

Q: QuestionDoes this microwave have a sensor cooking feature?

• A:Answer Yes, this microwave features sensor cooking controls that automatically adjust the time and power for optimal cooking results.

Q: QuestionHow many power levels does the microwave have?

• A:Answer This microwave has 10 power levels to choose from.

Q: QuestionWhat is the capacity of this GE microwave?

• A:Answer This GE over-the-range microwave has a capacity of 1.7 cubic feet.

Q: QuestionIs there an issue with fuse blowing in this microwave? The GE model JVM3160RF4SS I now own continues to blow fuse.

Asked 6 years ago by Ray.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer There is a known issue with this model number jvm3160..... microwave blowing door switches and tripping the breaker when door is open and/or closed. the microwave door was manufactured incorrectly which according to the manufacture causes this issue to occur. According to the manufacture, the repair is to replace the entire door assembly, the door switches, and the switch holder. The repair cost more than buying a new microwave. And we have seen it on microwaves from three years old and newer some being one and a half years old. We have tried just replacing the door switches, didn’t work. We have tried replacing the door switches and the switch holder, didn’t work. Best bet is just to buy a new microwave and we advise buying a five year extended warranty with it. Keep in mind that about 8 to 9 years ago or so GE appliance division was bought out by HAIER appliances. All appliances, especially microwaves, even the more expensive ones, are all made with cheaper parts nowadays. So getting five years of usage out of any appliance is considered normal. I would advise to get a 5 year extended warranty with any appliances you by now. so at least your appliance will be covered for five years. Stay far away from Samsung and LG appliances. You will thank me later.

  Answered 5 years ago by ApplianceTech

  Helpful (74)Unhelpful (6)ReportAnswer this questionShow more answers (5)

Q: QuestionCan the vent fan exhaust to the exterior, or does it exhaust into the room?

Asked 8 years ago by Inquirer.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hello Inquirer - this is Nancy at GE Appliances and we are happy to help you. This microwave is ready to be installed as exhausting outside through the top of the unit. However, you can change the venting to be internally vented or recirculating. Instructions for changing the venting can be found in the Owner's Manual. We hope this helps! Thanks for checking with us!

  Answered 8 years ago by GE Answers

  
  Helpful (24)Unhelpful (2)ReportAnswer this questionShow more answers (5)

Q: QuestionHello. Our Over-the-Range Microwave stopped working. I am hoping to use the same brackets. It is also mounted between cabinets and I need a same size microwave. Our existing unit is a GE model JVM1750SP1SS. It appears this model had been discontinued.

Asked 7 years ago by Jeff.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer We had a 10 year old GE microwave and this used the same mounting brackets, it just went right in.

  Answered 7 years ago by SurfergeekVerified Purchase

  Helpful (19)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, I have GE jvm1540SM5SS over the range microwave that stopped working and they don’t manufacture the same one anymore! What would be a good replacement that will fit?

Asked 7 years ago by Nick.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Nick, I just bought model JVM6175SKSS to replace my old GE (that was at least 10 years old) and it was a breeze to install with the same bracket and hole location for the plug. All the settings pretty much the same too. Recommend

  Answered 7 years ago by FRED

  Helpful (14)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, what are the models that will replace GE JVM1740SM1SS with same specs and bracket? Thanks

Asked 7 years ago by Rob.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi Rob- All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We suggest models GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172SKSS and GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS. Sensor cooking controls sense the humidity (steam) from foods cooking and automatically adjusts time and power for best cooking results. We certainly appreciate your loyalty! SUE@GEA

  Answered 7 years ago by GE Answers

  
  Helpful (19)Unhelpful (9)ReportAnswer this questionShow more answers (2)

Q: QuestionI am replacing a ge microwave spacemaker XL, JVM1331. Will this fit in the same hole? will I need additional parts? GE 1.9 Model: JVM7195BLTSSKU: 6113211

Asked 7 years ago by lindaO.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer JVM6175DKWW 1.7 CF OTR SENSOR MICRO OVEN will fit in the same space exactly. We just replaced a GE Spacemaker XL last week. Even the bracket was the same.

  Answered 7 years ago by catlvrVerified Purchase

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWith the venting on top, does the installation require an actual vent to be installed inside the cabinet above or is it vented on top through the front of the microwave?

Asked 5 years ago by Interested.

• A:Answer Hi Interested - Thank you for your interest in a new GE over-the-range microwaves. Our over-the-range microwaves are designed to be vented in 1 of 3 ways. They can be vented directly out the back, through the top (which would require a vent in the upper cabinet) or if you don't have the means to vent the unit outside, they can be vented internally (recirculating) using a charcoal filter. The charcoal filter is included with the microwave. We hope this is helpful! Vikki@GEA

  Answered 5 years ago by GE Answers

  
  Helpful (9)Unhelpful (1)ReportAnswer this question

Q: Questioni need replace my old one ge jvm1790sk01,by jvm6175skss.are they simillar? do i have to uninstall the mounting bracket?the jvm6175 vent same like 1790 on top?

Asked 6 years ago by dvdc.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi dvdc - We certainly appreciate your loyalty. Model jvm1790sk01 is a convection microwave. Model jvm6175skss is a microwave only. We also offer GE Profile™ Series 1.7 Cu. Ft. Convection Over-the-Range Microwave Oven PVM9179SKSS. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Each model can be vented on top like your current model. Keep in touch at GEAppliances.com! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, After 14 years, our Spacemaker XL1800 died, not bad. Would like to know if this model is a good replacement and if it will come with a new mounting bracket? Thank you!!

Asked 8 years ago by KenJ.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer Hi KenJ- Thanks for continuing to make GE Appliances a part of your home! We know you have choices and appreciate the trust you've placed in us. We are excited to hear your Spacemaker XL1800 provided you with great service for 14 years. GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175BLTS is a great choice. Sensor controls make programming easy and automatically adjusts time and power for delicious cooking results. We also offer JVM7195BLTS with a dark gray, easy clean enamel interior with steam clean option. Messes inside the microwave are easy to wipe away after steam loosens food grime. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. You may want to pair with GE Profile™ Series 30" Slide-In Electric Double Oven Convection Range PS960BLTS in Black Stainless. Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
  Helpful (45)Unhelpful (37)ReportAnswer this question

Q: QuestionGE - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel Model:JVM6175SKSS SKU:5268301 have a wire rack?

Asked 7 years ago by MyName.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer This microwave does not have a wire rack.

  Answered 7 years ago by fancynancyVerified Purchase

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs there a way to make it so the timer doesn't beep indefinitely?

Asked 4 years ago by Diana.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer Hello, Great question! We appreciate your interest and we'd be more than happy to help. We found that this model cannot have the volume adjusted, but the sound of the beeping and other tones can be muted. You can find more information on this function using the link below: https://files.bbystatic.com/ciZTFn4keNSiUhy5WdWTMA%3D%3D/cbb7b2aa-10b8-4aa8-a15c-41f6678689ca.pdf Thanks for asking! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionWe just purchased and installed this microwave. The very first time we used it we noticed the fan came on as soon as the cooking started. It is not because the unit needs to cool- it simply turns on every time we use it. It is loud & bothersome.

Asked 5 years ago by ElBell.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi ElBell, thanks for reaching out! We're sorry to hear about this! If you have not done so, please try to reset the internal electronics of the unit by disconnecting power, waiting for a few minutes, and then restoring power. If this does not help and your fan comes on each time you cook with the microwave, this may require a service appointment to further diagnose. The details of your warranty can be found on page 23 of your Owner's Manual. We hope that this helps! Stay safe. -Michael

  Answered 5 years ago by GE Answers

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionReturning this microwave because can’t read the control panel. It’s too dark! No back light! WHY? We like this GEslate model except for that. Doesn’t make sense????

Asked 6 years ago by Leigh.

• A:Answer Hello Leigh. Thank you for reaching out to us. This microwave model does not feature a backlit control panel. We appreciate the feedback and can use this information for improvement of future microwave products. We'll be sure to share your thoughts with our product design team. We apologize for the inconvenience. Olga

  Answered 6 years ago by GE Answers

  
  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo all over the range microwaves have to be vented to the outside? Are there any 30” microwaves the exhaust into the kitchen?

Asked 6 years ago by Morongo.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer No. This brand can ventilate within the kitchen. It's a louder vent hood meaning don't try to talk to someone in another room when it's on high. But the in-kitchen ventilation is effective.

  Answered 6 years ago by PumaVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)