Questions & Answers

Q: QuestionIf I plan to connect this to ductwork for outside exhaust, so I need to buy additional components or do those come with standard?

Asked 1 month ago by Gjeorfhg.

• A:Answer If you're planning to install this microwave with an outside exhaust, you'll need to purchase additional parts. The parts you'll need will vary based on if you're installing an outside top exhaust or an outside back exhaust. You can find the parts you'll need in the section titled "Hood Exhaust" on pages 3-4 of the Installation Instructions. To access the Installation Instructions, you'll need to go to this model's product homepage on Bestbuy.com, open the "Features" section, and you'll find the link for the "Installation Guide."

  Answered 3 weeks ago by GE Answers

  
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Q: QuestionDoes this microwave have an electrical plug or has to be wired by electrician

Asked 1 month ago by Debra.

• A:Answer This model is designed to plug into a standard 120 V grounded outlet.

  Answered 1 month ago by GE Answers

  
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Q: QuestionWhat is the part number for the halogen lamp used in the bottom of this microwave to illuminate the cooktop below? The bulb has no markings. Thank you.

Asked 1 month ago by AVBobby54.

• A:Answer The type and part number for the bulbs are as follows: 125V, 30W; WB36X10328.

  Answered 1 month ago by GE Answers

  
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Q: QuestionReplacing a GE JVM6175SK2SS with a JVM6175SKSS, assuming they were the same. Found the SKSS top mounting hole is ~2″ farther from the back. My top cabinet bottom is only 10.5 inches deep, so there’s no safe way to drill a new hole. Help 🙏!

Asked 2 months ago by Hardly.

• A:Answer These models are the exact same microwaves. However, the new microwave more than likely comes with it's own new and improved mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and Installation Instructions needed to complete the installation process. Please review the article titled “Over-the-Range Microwave - Microwave Oven Replacement” on the GE Appliances website.

  Answered 1 month ago by GE Answers

  
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Q: QuestionWhich model is a good replacement for a JVM1650 microwave

Asked 2 months ago by Babs.

• A:Answer All of our 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model.

  Answered 2 months ago by GE Answers

  
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Q: Questiondoes it have 2 level cooking

Asked 4 months ago by peanut.

• A:Answer This microwave can be set to cook at 10 different power levels by pressing the Power Level button and selecting a number 1-10.

  Answered 4 months ago by GE Answers

  
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Q: QuestionHello, I'm replacing a Electrolux Model FGMv174kfa with the following dimensions: Width: 29 15/16 (approximately 29.94") Height: 16 3/8 (16.38") Depth: 16 3/16 (approximately 16.19") I believe this is standard, but will the GE model fit? Thank you

Asked 4 months ago by JimG.

• A:Answer Our over-the-range model microwaves will fit in a 30" wide opening and the cabinet above the unit should be no more than 13" deep.

  Answered 4 months ago by GE Answers

  
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Q: QuestionHi I have an over the range that just stopped working, JVM1750SP1SS what would be a direct replacement for the one I have, Thank you .,

Asked 5 months ago by Richbear.

• A:Answer The JVM6175SKSS would be a great fit for your home. All 30" Over-The-Range (OTR) microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" OTR microwave models will work as a replacement for an existing 30" model. When replacing an OTR microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: QuestionDoes this microwave have a magnetic top inside? We have a interior plastic food cover that has magnets on top that can be magnetized to the top of the interior of a microwave if it has that.

Asked 6 months ago by Magnetictop.

• A:Answer This microwave does not have a magnetic top inside. Nancy@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionWhat were the dimensions of jvm6175sf 1ss And what type of exhaust I’m trying to find a similar model

Asked 6 months ago by Anonymous.

• A:Answer The dimensions of that model are 16 5/16" H x 29 7/8" W x 15 9/16" D. The model features a vent fan and a two-speed, 300-CFM venting system. It is recirculating but can be converted to external venting. More details about venting are available in the manual and installation instructions; those can be viewed on our GE Appliances website when you look up the model number and go to the product's page. Regarding a similar model, we can advise all of our 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Please note that you should use the mounting bracket and hardware that comes with the new model, rather than the old bracket and hardware. -Sarah@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: Questionge microwave jvm6175skss vs JVM6172skss

Asked 7 months ago by Anonymous.

• A:Answer Model JVM6175SKSS and model JVM6172SKSS are very similar with the exception of JVM6172SKSS offering extra cooking features like "Melt" and "Defrost."

  Answered 7 months ago by GE Answers

  
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Q: QuestionSuddenly won’t turn on

Asked 7 months ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer If your microwave isn’t starting, several common issues could be the cause. First, check your home’s electrical panel to see if a fuse has blown or a circuit breaker has tripped—if so, replace the fuse or reset the breaker. A power surge could also be the culprit; unplug the oven for a minute, then plug it back in to reset it. Make sure the power cord is fully inserted into the wall outlet, as a loose plug can prevent the unit from operating. Lastly, ensure the oven door is completely closed and latched securely. -- If those tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionDoes this microwave have a fan and light for the stovetop below? thx

Asked 7 months ago by mam.

• A:Answer Yes, this microwave does offer a fan and light for the cooking surface below. -Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionNeed a replacement for a 28 yr old JVM1330WW (still works but I snapped the handle off ) . JVM6175DKWW seems closest size-wise (depth is one inch longer) — is this a good replacement choice? Maybe something else?

Asked 7 months ago by SueC.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer This is a great replacement choice. The JVM6175DKWW is designed to be installed in the same 30" wide opening as are many of our over-the-range microwaves. We do recommend using the wall mount bracket and hardware that will be packaged with the new model. -Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionWE WANT TO REPLACE OUR EXISTING RANGE TOP BUILT IN MICROWAVE STAINLESS STEEL MODEL #JVM6172SF1SS THAT WILL MATCH EXACTLY THE INSTALLATION SPEC'S OF OUR EXISTING MICROWAVE. SO WHAT MODEL # WILL FIT IN OUR EXISTING SPACE .

Asked 9 months ago by JOER.

• A:Answer Our over-the-range microwaves like the JVM6175SKSS will fit in the same 30" wide opening. We strongly encourage you to use the mounting bracket and hardware that will be packaged with the new microwave. As new iterations and generations of our microwaves are produced, it is always possible the new model will utilize an entirely different style of mounting bracket and the locations identified on the template for the mounting bolts could be different as well. If you'd like to investigate further, we do make the installation templates available for review on our geappliances.com site by searching using your model number. Once on the model specific page, click on the Owner Support tab to see all available literature. -Vikki@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionDoes the mounting bracket come with or sold separately

Asked 9 months ago by Rockyp.

• A:Answer Yes, all of GE Appliances’ over-the-range microwaves come with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to complete the installation process. For more information, see the Parts Included section on page 5 of the Installation Instructions, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionHow many watts?

Asked 11 months ago by BJ.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - White

• A:Answer This lovely microwave offers 1000 watts of cooking power. -Vikki@GEAppliances

  Answered 11 months ago by GE Answers

  
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Q: QuestionDoes this come with the under-the-counter mounting hardware?

Asked 11 months ago by mikebuyer.

• A:Answer Yes, the mounting bracket is included with the appliance. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 11 months ago by GE Answers

  
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Q: QuestionLooking to replace a 20 year old GE Spacemaker XL 1800 model JVM1850. Is the JVM6175 compatible? I'm concerned about the height.

Asked 1 year ago by PaulD.

• A:Answer This model would be a great addition to your home! All 30" Over-the-Range Microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" Over-the-Range microwave models will work as a replacement for an existing 30" Over-the-Range microwave model. When replacing an Over-the-Range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 1 year ago by GE Answers

  
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