Questions & Answers

Q: QuestionIs there an Operating Manual available for this model?

Asked 2 weeks ago by HowardY.

• A:Answer Please click on the “From the Manufacturer” section of the product page and scroll to the bottom to see “Support Materials”. The Use and Care Manual can be downloaded from there.

  Answered 2 weeks ago by GE Answers

  
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Q: Questionwhat is the difference between ge profile microwaves with part number jvm6175skss and part number jvm6175sk2ss?

Asked 1 month ago by Tom.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

Q: QuestionFor Model: JVM6175SKSS OTR microwave - when the door is open, does the interior light shut off after a set time?

Asked 3 months ago by Jolie12.

• A:Answer The interior light of model JVM6175SKSS will stay on the entire time the door is open.

  Answered 3 months ago by GE Answers

  
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Q: QuestionWhat is the minimum distance between the stovetop and the microwave

Asked 3 months ago by Anonymous.

• A:Answer Over-the-range microwaves must be installed so that the top of the appliance is at least 66" above the floor. This placement typically provides about 13" of clearance between the cooktop surface and the bottom front of the microwave.

  Answered 3 months ago by GE Answers

  
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Q: QuestionI need to replace my current GE Microwave JVM6175SK6SS and wondering what would be a good replacement model #? I see one with JVM6175SKSS but not sure of the differences.

Asked 4 months ago by Don.

• A:Answer The JVM6175SK6SS and the JVM6175SKSS are the the same model. When the appliance is manufactured on the assembly line, a rating plate with the model and serial number is applied to the appliance. The model number will have extra letters or numbers. These letters/numbers are used to identify manufacturing specific data when the appliance is made. That is why your current microwave has an extra "6" in the model number.

  Answered 4 months ago by GE Answers

  
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Q: QuestionI need to replace my over the range microwave model # GE jvm1540sm5ss, what do you suggest will fit?

Asked 5 months ago by Sharon.

• A:Answer All 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any GE Appliances current 30" over-the-range microwave models will work as a replacement for an existing 30" over-the-range microwave model. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and Installation Instructions needed to complete the installation process. The mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used.

  Answered 4 months ago by GE Answers

  
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Q: QuestionWith delivery, installation & haul away, do you take the old microwave down?

Asked 5 months ago by Sharon.

• A:Answer For questions about delivery, installation and haul away, please call the Best Buy team directly at (888) 237-8289.

  Answered 4 months ago by GE Answers

  
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Q: QuestionIf I plan to connect this to ductwork for outside exhaust, so I need to buy additional components or do those come with standard?

Asked 5 months ago by Gjeorfhg.

• A:Answer If you're planning to install this microwave with an outside exhaust, you'll need to purchase additional parts. The parts you'll need will vary based on if you're installing an outside top exhaust or an outside back exhaust. You can find the parts you'll need in the section titled "Hood Exhaust" on pages 3-4 of the Installation Instructions. To access the Installation Instructions, you'll need to go to this model's product homepage on Bestbuy.com, open the "Features" section, and you'll find the link for the "Installation Guide."

  Answered 5 months ago by GE Answers

  
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Q: QuestionDoes this microwave have an electrical plug or has to be wired by electrician

Asked 5 months ago by Debra.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer This model is designed to plug into a standard 120 V grounded outlet.

  Answered 5 months ago by GE Answers

  
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Q: QuestionWhat is the part number for the halogen lamp used in the bottom of this microwave to illuminate the cooktop below? The bulb has no markings. Thank you.

Asked 6 months ago by AVBobby54.

• A:Answer The type and part number for the bulbs are as follows: 125V, 30W; WB36X10328.

  Answered 6 months ago by GE Answers

  
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Q: QuestionReplacing a GE JVM6175SK2SS with a JVM6175SKSS, assuming they were the same. Found the SKSS top mounting hole is ~2″ farther from the back. My top cabinet bottom is only 10.5 inches deep, so there’s no safe way to drill a new hole. Help 🙏!

Asked 6 months ago by Hardly.

• A:Answer These models are the exact same microwaves. However, the new microwave more than likely comes with it's own new and improved mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and Installation Instructions needed to complete the installation process. Please review the article titled “Over-the-Range Microwave - Microwave Oven Replacement” on the GE Appliances website.

  Answered 6 months ago by GE Answers

  
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Q: QuestionWhich model is a good replacement for a JVM1650 microwave

Asked 7 months ago by Babs.

• A:Answer All of our 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model.

  Answered 7 months ago by GE Answers

  
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Q: Questiondoes it have 2 level cooking

Asked 8 months ago by peanut.

• A:Answer This microwave can be set to cook at 10 different power levels by pressing the Power Level button and selecting a number 1-10.

  Answered 8 months ago by GE Answers

  
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Q: QuestionHello, I'm replacing a Electrolux Model FGMv174kfa with the following dimensions: Width: 29 15/16 (approximately 29.94") Height: 16 3/8 (16.38") Depth: 16 3/16 (approximately 16.19") I believe this is standard, but will the GE model fit? Thank you

Asked 9 months ago by JimG.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Black

• A:Answer Our over-the-range model microwaves will fit in a 30" wide opening and the cabinet above the unit should be no more than 13" deep.

  Answered 9 months ago by GE Answers

  
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Q: QuestionHi I have an over the range that just stopped working, JVM1750SP1SS what would be a direct replacement for the one I have, Thank you .,

Asked 10 months ago by Richbear.

• A:Answer The JVM6175SKSS would be a great fit for your home. All 30" Over-The-Range (OTR) microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our current 30" OTR microwave models will work as a replacement for an existing 30" model. When replacing an OTR microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts and exhaust adapter should also be used. -Don@GEAppliances

  Answered 10 months ago by GE Answers

  
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Q: QuestionDoes this microwave have a magnetic top inside? We have a interior plastic food cover that has magnets on top that can be magnetized to the top of the interior of a microwave if it has that.

Asked 11 months ago by Magnetictop.

• A:Answer This microwave does not have a magnetic top inside. Nancy@GEAppliances

  Answered 10 months ago by GE Answers

  
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Q: QuestionWhat were the dimensions of jvm6175sf 1ss And what type of exhaust I’m trying to find a similar model

Asked 11 months ago by Anonymous.

• A:Answer The dimensions of that model are 16 5/16" H x 29 7/8" W x 15 9/16" D. The model features a vent fan and a two-speed, 300-CFM venting system. It is recirculating but can be converted to external venting. More details about venting are available in the manual and installation instructions; those can be viewed on our GE Appliances website when you look up the model number and go to the product's page. Regarding a similar model, we can advise all of our 30" over-the-range microwaves are approximately the same width and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Please note that you should use the mounting bracket and hardware that comes with the new model, rather than the old bracket and hardware. -Sarah@GEAppliances

  Answered 11 months ago by GE Answers

  
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Q: Questionge microwave jvm6175skss vs JVM6172skss

Asked 11 months ago by Anonymous.

• A:Answer Model JVM6175SKSS and model JVM6172SKSS are very similar with the exception of JVM6172SKSS offering extra cooking features like "Melt" and "Defrost."

  Answered 11 months ago by GE Answers

  
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Q: QuestionSuddenly won’t turn on

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer If your microwave isn’t starting, several common issues could be the cause. First, check your home’s electrical panel to see if a fuse has blown or a circuit breaker has tripped—if so, replace the fuse or reset the breaker. A power surge could also be the culprit; unplug the oven for a minute, then plug it back in to reset it. Make sure the power cord is fully inserted into the wall outlet, as a loose plug can prevent the unit from operating. Lastly, ensure the oven door is completely closed and latched securely. -- If those tips don’t help, we recommend scheduling service online by visiting the GE Appliances website or by calling 833-4BODEWELL (833-426-3393) M-F 8AM-8PM ET, Sat-Sun: Closed. Lauren@GEAppliances

  Answered 1 year ago by GE Answers

  
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