A:AnswerHi tm - GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven
JVM7195DKWW is the current model (1000W Output/Electrical Input 120V- Watts 1580). All other models in white are the same except JVM6172DKWW (Electrical Input - 120V Watts 1600). We certainly appreciate your loyalty. Keep in touch! Sue
A:AnswerHi Ray - All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" over-the-range model JVM1640CJ03 ((WxHxD) (in.)
29 7/8 in x 16 3/16 in x 15 5/32 in). We offer GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFCC in bisque. If you are interested in stainless, Model JVM7195SKSS is also a great choice. This model has an easy-clean, dark gray enamel interior with steam clean option and sensor cooking controls. We certainly appreciate your loyalty! Keep in touch! Sue
A:AnswerHi Kim - Thanks for reaching out to us and for choosing GE. We are sorry to hear your microwave JVM7195EK1ES is no longer working and apologize for any inconvenience this has caused. We suggest resetting the electronics by unplugging (outlet generally in upper cabinet) or turning off power at the circuit breaker for 30 seconds or so. While microwaves have an internal fuse, it is not consumer replaceable. It could be one of many components. For safety reasons, we offer no do-it-yourself repair advice on microwave ovens due to high voltage (capacitor hold a high voltage charge even after it has been unplugged), complexity of electronic circuitry and special equipment needed to make diagnosis. A qualified GE service technician is required for an accurate diagnosis. To schedule
service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Keep in touch at GEAppliances.com. Sue
A:AnswerMy 82 year old husband & I (80) did it. Hardest part was raising it up to hook over the bracket on the wall. Used the bracket already on the wall from the old oven, same brand now 14 years old.
A:AnswerHi Singer2190 - We certainly appreciate your loyalty! Yes, Model JVM7195SKSS is a great replacement choice for your current model PVM2070SM1SS. The Melt pad is located under the Popcorn pad near the top below the display. Melt allows for worry-free melting of butter, caramel, chocolate and marshmallows. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Also, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We're glad to have you in the family. Enjoy! Sue
A:AnswerHi Bopper - All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model, including model PVM2070SMC03. Check out GE Profile™ 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven
PVM9215SKSS and GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS (same exterior dimensions: 29 7/8 in W x 16 5/16 in H x 15 9/16 in D). We love having you in the family! Sue
A:AnswerHi Rina - We certainly appreciate your loyalty and suggest GE - 1.9 Cu. Ft. Over-the-Range Microwave Model JNM7196SKSS. This models is factory assembled for recirculating (non-vent). Model JVM7195SKSS is the same except factory assembled for outdoor venting and can be easily converted to recirculating. We love having you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi KingofLasVegas - Yes, all GE over-the-range microwaves, including JVM7195BLTS, have interior lighting. Also, the cooktop light is located front center, between the left and right grease filters. Take a look at page 23 of the Use and Care Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We suggest viewing the Installation Guide at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - We certainly appreciate your loyalty. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Kurtis - It's great to hear from you! We certainly appreciate your loyalty and glad to have you in the family! Comparable models are GE Profile™ 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven PVM9215SKSS and GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven
JVM7195SKSS (Model JNM7196SKSS is the same as JVM7195SKS except factory-assembled for recirculating). All models can be converted to recirculating. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. Also, current models no longer have an active vent (vent flap that opens when operating). The vent is now located on top of the door. Keep in touch at GEAppliances.com. Enjoy! Sue
A:AnswerHi Marie - We certainly appreciate your loyalty! We offer GE Profile™ 1.7 cu.ft. 120 Volt Over-the-Range Oven with Advantium® Technology PSA9120SFSS (PSA9240SFSS- 240 Volt). We suggest viewing the Quick Specs document at the following link for all product and cabinet cutout dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240452_psa9120sf_c3.pdf - We love hearing from you. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Ed - We certainly appreciate your loyalty! When replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. We’re glad to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHello and thank you for reaching out about your microwave. We are sorry to hear about the issue you have been having with your popcorn. When using the Popcorn automatic feature, the package should be between 2 and 3.5 ounces. If the package is not in this range, please follow the instructions on the packaging. If you find that the brand of popcorn you use under pops or overcooks consistently, you can add or subtract 20-30 seconds to the automatic popping time. Please let us know if you have any more questions. - JB
A:AnswerHello Bigmattv - We appreciate your interest in the over-the-range microwave JNM7196FLDS and we are happy to help! While this model comes from the factory set up for recirculating venting, it can be easily converted to outside venting. We are glad you asked! Thank you for choosing GE Appliances! Olga
A:AnswerHi - Thanks for reaching out to us and for choosing
GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven
JVM7195SKSS. We are happy to provide assistance with the filters. Press the Reset Filter pad on the control panel for 3 seconds to reset the filter light. This model is equipped with optional charcoal filter WB06X10807. If the model is not vented to the outside, the air will be recirculated through this disposable
charcoal filter that helps remove smoke and odors. If this model is vented outdoors, the charcoal filter is not necessary. Note: The charcoal filter cannot be cleaned. It must be replaced when it is noticeably dirty or discolored (usually after 6 to 12 months, depending on usage). This model also has reusable metal grease filters underneath. The vent filters should be cleaned once a month, or as needed. There is not a filter light for these grease filters. We encourage you to view pages 20, 23 and 24 of the Use and Care Manual at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - We’re glad to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi SWEDE- We certainly appreciate your loyalty and for the opportunity to provide assistance with a replacement microwave. We suggest GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195SKSS (easy-clean, dark gray enamel interior with steam clean option) or GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175YKFS (fingerprint resistant stainless). All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We’re glad to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi MichaelJohn - Thanks for considering GE Model # JVM7195BLTS and for taking the time to bring this to our attention. Yes, this model also has Sensor Cooking Controls that automatically adjusts time and power for easy programming. We apologize for any confusion and inconvenience this misprint has caused. A website correction request will be sent to BestBuy. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Rose - Thanks for choosing GE Model JVM7195SK3SS and welcome to the family! Yes, these model numbers are the same. When the model is manufactured, the extra number (3) is placed on the appliance rating plate and product registration card. This number is used to identify manufacturing specific data when the appliance is made. Should service or parts be needed, this is used as an identifier for the specific appliance. Keep in touch at GEAppliances.com. Enjoy! Sue
A:AnswerHi Mickey - Thanks for considering GE Model JVM7195SKSS! Approximate product dimensions are as follows: (WxHxD) (in.) 29 7/8 in x 16 5/16 in x 15 9/16 in. All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" over-the-range model. We suggest viewing the Quick Specs document at the following link for cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JVM7195SK_EK_C3.pdf - We hope this is helpful. Keep in touch at GEAppliances.com. Sue
