A:AnswerIt is very noisy! My 17-yr. old Kenmore was way more quiet than this! I regret buying it. Geek Squad came to check it out and said it's normal noise.
A:AnswerHi Kittie- This is Sue at GE Appliances. Thanks for viewing our GE® 20.8 Cu. Ft. Top-Freezer Refrigerator GTS21FGKWW! The refrigerator is Frost-Free. Frost free refrigerators defrost automatically so you do not need to manually defrost. A website correction request will be sent to BestBuy. We apologize for any confusion. Thanks for reaching out to us!
A:AnswerHello madone,
Thank you for your interest in GE Appliances. I am happy to help. Model GTS21FGK is manufactured in Camden, SC. Thank you for checking with us. Lisa from GE Appliances.
A:AnswerI installed the optional ice maker and there's no specific ice shelf for trays that I can see. There's a single shelf inside and 2 shelves on the door.
A:AnswerHello, This is Joyce from GE Appliances. I will be happy to help! This model has a dark gray case. Thanks so much for checking with us. Have a good day!
A:AnswerOur delivery guys told us to wait at least 24 hours before putting anything in the freezer and maybe 3 or 4 the refrigerator. He said it takes time for the freezer to get cold initially. Ours works well. Also, he said to wait at lest 24 hours before putting the "cold" button anywhere but in the middle . I hope this helps.
A:AnswerI'm not at home I'm not quite sure about the dog bowl issue but yes the Slate has a little bit of a tan to it that's why I chose it cuz it goes with my new floors
A:AnswerHi momr- This is Sue at GE Appliances. Thanks for viewing our GE® 20.8 CU. FT. TOP-FREEZER REFRIGERATOR GTS21FSKSS! The freezer is not equipped with interior lighting. The fresh food section features LED interior lighting. Thanks for checking with us!
A:AnswerHi Becky - The power cord of this appliance is equipped with a 3-prong (grounding) plug. The refrigerator requires a 115 or 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse. Should be on a dedicated circuit. This is recommended for best performance and to prevent overloading house wiring circuits. See page 4 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60780-4.pdf - Thanks for choosing GE! Sue
A:AnswerHi zglow - We recommend to not use the refrigerator in unheated locations, such as garages, porches, or unheated rooms where the temperature is likely to fall below 60 degrees Fahrenheit. After-market garage kits or heater kits should not be used. See REFRIGERATOR INSTALLATION LOCATION AND TEMPERATURE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16910 - Also, our GE upright and chest freezers are "GARAGE READY"- Tested to perform from 0°F to 110°F. Keep in touch! Sue
A:AnswerHi ISOmeatDRAWER- Model: GTS21FSKSS is not equipped with a meat drawer. GE® ENERGY STAR® 21.2 Cu. Ft. Top-Freezer Refrigerator GTE21GSHSS is equipped with a Snack Drawer-
Conveniently stores favorite foods and allows for quick, easy access. Parts Questions? Call 1-877-959-8688, Mon–Fri 8am–8pm, Sat 8:30am–5pm ET. We cannot guarantee parts are interchangeable on models not equipped. Keep in touch! SUE@GEA
A:AnswerHi Andy,
We are finding that the approximate dimensions of this unit are as follows: Width: 31 1/4", Height: 67", Depth: 33 7/8". We hope that this helped! Thank you very much for your question. -Michael
A:AnswerHi there,
After doing some research, we have found that the crisper bins have the following approximate dimensions: 11"H x 13"W x 14"D. We hope that this helped! Thank you very much for your question. -Michael
A:AnswerHi Jerry - The rated Amps is 2.0 amps, and the max amps with the defrost cycle/surge amps is approximately 7 amps. We hope this is helpful. Keep in touch! Sue
A:AnswerHi VikingSquire - The doors are smooth with gloss (shiny) finish. The case is textured with gloss (shiny) finish. Thanks for your interest! Sue
A:AnswerYou can purchase a GE ice maker that is made to plug in on the inside of the freezer. If you purchase delivery it will be an option to have Geek squad install.