A:AnswerHi Rouge55 - Thanks for your purchase! We are happy to provide assistance. When the refrigerator starts back up after being shut down for a time (installation, moving, etc.), moisture may build up inside. This is normal and should go away after about 24 hours or once the refrigerator has stabilized at temperature. If the doors are opened frequently, warm and/or humid air enters the refrigerator. If the doors do not close completely, warm and/or humid air will collect inside. Check for food items that are blocking door closure. Make sure it is leveled properly to ensure the doors close properly. Check door alignment. If the doors are uneven, refer to your Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf - If you need further assistance, to schedule service online, 24 hours a day, visit us at GEAppliances.com, or call 800.GE.CARES (800.432.2737). We hope this is helpful. Keep in touch! SUEatGEA
A:AnswerHello Sachmo - this is Nancy at GE Appliances and we are happy to help you. The freezer drawer on this French Door Refrigerator is a full extension bearing slide. We hope this helps! Thanks for checking with us!
A:AnswerHi Jessie- We are excited to hear of your interest in our refrigerators! We currently do not offer a French-door model less than 68 5/8" (Height to Top of Case), 69 3/4" (Height to Top of Hinge), 69 7/8" (Overall Height). These are the dimensions for GE® ENERGY STAR® 20.8 Cu. Ft. French-Door Refrigerator GNE21FSKSS (29 3/4" Wide x 36 5/8"Depth-including handle). See the Quick Specs: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GNE21FMK_FSK_c2.pdf - Also, our GE Profile™ Series ENERGY STAR® 23.1 Cu. Ft. Counter-Depth French-Door Refrigerator PWE23KSKSS is 69 7/8" Overall Height x 35 3/4" Width x 31 1/4" Overall Depth (28 3/4" Depth Without Handle). See the Quick Specs: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PWE23KMK_KSK_C2.pdf - Keep in touch! SUE@GEA
A:AnswerHi Elizabeth- Thanks for choosing our GE® ENERGY STAR® 24.8 Cu. Ft. French-Door Refrigerator GNE25JMKES! You'll love the smudge-proof Slate finish. We recommend 1/4" O.D. (outside dimension) GE SmartConnect universal icemaker water supply line. It is heavy-duty cross-linked plastic tubing and the compression fittings are included ( WX08X10006G - 6ft, WX08X10015 - 15ft, WX08X10025 - 25ft) or you can use 1/4" O.D. (outside dimension) copper tubing with a flared end, approximately 8 ft. coiled into 3 turns that are 10" in diameter. Copper tubing is recommended (if not using the GE SmartConnect water line) because most plastic is more likely to "wear out" over time ( WX8X2: 15 ft. kit, WX8X3: 20 ft. kit, WX8X4: 25 ft. kit). If needed, you can order online at http://www.geappliances.com/ge/parts/?icid=GEARsupportflyout-parts - For complete details we suggest to view page 33-34 of the Installation Instructions at this link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf - Keep in touch! SUE@GEA
A:AnswerMy fridge stopped working less than a year after I bought it. It was still covered. I stopped working again a couple months after the 2 year mark and my total tech warranty from Best Buy no longer covers it. DO NOT BUY THIS!
A:AnswerThe door tapers from outside to inside, so yes, with the rubber seal the inside of the door from front to the rubber seal (where the French doors open and meets the front of the fridge) is just over 4". Keep in mind the door is holding up 4 shelves inside on both sides. The outer width of the door where it meets each side is approx 3" wide. So it tapers from 3" to about 4" outside to inside width wise.
A:AnswerIf you mean can you spill liquid and not have it leak to the next level, the answer is yes. Spills are easy to clean up with this model. Shelves are removable as are the door shelves.
A:AnswerThis feature does not take up any room at all. A great feature as to not take up too much room in top part for ice maker and you won't be annoyed when water and ice cubes splash out everywhere. Love this feature!
A:AnswerHi Paula- This is Sue at GE Appliances. Thanks for your interest! The same model in white is GNE25JGKWW. You can view pricing/availability online at the following link: http://www.bestbuy.com/site/ge-24-8-cu-ft-french-door-refrigerator-high-gloss-white/5003902.p?skuId=5003902 - For further assistance, please call 1-888-BEST BUY (1-888-237-8289). Thanks for checking with us!
A:AnswerHi Pinetopmama- This is Sue at GE Appliances. We are excited to hear of your interest! We suggest to view our GE® SERIES ENERGY STAR® 28.5 CU. FT. FRENCH-DOOR REFRIGERATOR
GNE29GMKES. The approximate dimensions are 69 7/8" Height x 35 3/4" Width x 36 1/4" Depth. Thanks for checking with us!
A:AnswerHi Profile- This is Sue at GE Appliances. Thanks for your interest in our French-door Refrigerators! Yes, the model number in white is GNE25JGKWW. Check it out online: http://www.bestbuy.com/site/ge-24-8-cu-ft-french-door-refrigerator-high-gloss-white/5003902.p?id=bb5003902&skuId=5003902 - Thanks for reaching out to us!
A:AnswerHi Nicolette- This is Sue at GE Appliances. We are excited to hear of your interest! The sides of the refrigerator are dark gray to compliment the stainless steel doors. Check out additional photos at the following link: http://products.geappliances.com/appliance/gea-specs/GNE25JSKSS - Thanks for checking with us!
