A:AnswerHi - The door alarm feature helps ensure food preservation is maximized by signaling if the fresh food door(s) or freezer drawer has been left ajar. When the fresh food door(s) has been left open longer than 2 minutes, a beeping signal will sound. Keep in touch! Sue
A:AnswerYes there is a water dispenser on the left wall. In our case this was a little less convenient than if had been on the right wall. No big deal, just giving a heads up.
A:AnswerHi cgaston86- The refrigerator is 32 3/4" wide. Width with door open 90˚ including door handle is 40 7/8". We encourage you to view Quick Specs at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GNE25JMK_JSK_c2.pdf - Keep in touch! SUE@GEA
A:AnswerHi Peter- Thanks for choosing GE! We are sorry to hear of the scratches and know you must be disappointed. The sides are Dorian Gray (dark gray). Dorian Gray Touch-up Paint WD49X10016 is available for purchase at GEApplianceparts.com or call us at 1-877-959-8688
Mon–Fri 8am–8pm, Sat 8:30am–5pm ET. Keep in touch! SUE@GEA
A:AnswerHi JS- Thanks for choosing GE® ENERGY STAR® 24.8 Cu. Ft. French-Door Refrigerator
GNE25JSKSS! We suggest to view - REFRIGERATOR - HOW TO LEVEL: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19144 - If you need further assistance, you may need to contact the installers. Keep in touch! SUE@GEA
A:AnswerYou can open one or both of the top doors without opening the freezer door. all 3 doors can each be opened separately. Or they can all be open at the same time as well.
A:AnswerHi Potentialbuyer - Thanks for your purchase! There should be sufficient tubing from the cold water supply to allow the refrigerator to be moved out from the wall several feet. To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Then add 8 feet. Be sure there is sufficient extra tubing (about 8 feet coiled into 3 turns of about 10” diameter) to allow the refrigerator to move out from the wall after installation. There is no maximum length. The line can be run as long as necessary to reach a main water line. See the following link for Icemaker Installation Tubing Kits: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19600 - Also, see pages 33-34 of the Installation Instructions for details: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758-2.PDF - At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. GE Appliances Repair is well equipped to take full and comprehensive care of your appliances, offering a team of professional, well-trained GE Appliances service technicians using advanced diagnostic equipment. Learn more and conveniently schedule appointments online at: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Keep in touch! SUEatGEA
A:AnswerHi frustrated- We are sorry to hear of the difficulty with the Turbo Cool feature on your new refrigerator. The Turbo Freeze setting "revs up" the freezer compartment, cooling it quickly after frequent or extended door openings. When this feature is selected, the compressor is activated and the freezer fan turns on at high speed, even when the door is open. The freezer temperature will revert to the coldest setting for a 2 1/2 hours period or until Turbo Freeze is turned off (whichever comes first). It maximizes the cooling ability of the freezer compartment. To turn the feature on or off, press and hold the Freezer pad for 3 seconds. The display will show tc. For reference, see page 6 of the Owner's Manual: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf - If it is not operating as described, we suggest to reset the electronics by unplugging the refrigerator for 30 seconds or so. If you still need assistance, we encourage you to take advantage of your warranty and contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Thanks for reaching out to us! SUEatGEA
A:AnswerHi Trey- Thanks for considering our GE® ENERGY STAR® GNE25JSKSS! The display shows Set Temperature and not Actual Temperature. Keep in touch! SUEatGEA
A:AnswerHi Rouge55 - Thanks for your purchase! We are happy to provide assistance. When the refrigerator starts back up after being shut down for a time (installation, moving, etc.), moisture may build up inside. This is normal and should go away after about 24 hours or once the refrigerator has stabilized at temperature. If the doors are opened frequently, warm and/or humid air enters the refrigerator. If the doors do not close completely, warm and/or humid air will collect inside. Check for food items that are blocking door closure. Make sure it is leveled properly to ensure the doors close properly. Check door alignment. If the doors are uneven, refer to your Installation Instructions at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60758.pdf - If you need further assistance, to schedule service online, 24 hours a day, visit us at GEAppliances.com, or call 800.GE.CARES (800.432.2737). We hope this is helpful. Keep in touch! SUEatGEA
