Questions & Answers

Q: QuestionDoes this model make cubed or pebble ice?

Asked 5 months ago by Tom.

• A:Answer This model makes crescent shaped ice.

  Answered 5 months ago by GE Answers

  
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Q: QuestionHow long is manufacturer warranty?

Asked 5 months ago by MaryM.

• A:Answer My fridge stopped working less than a year after I bought it. It was still covered. I stopped working again a couple months after the 2 year mark and my total tech warranty from Best Buy no longer covers it. DO NOT BUY THIS!

  Answered 4 months ago by GraciclaS

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Q: QuestionI would like to change the filter for my water. Can you share the part number for it?

Asked 5 months ago by TammyF.

This question was asked about the related product: GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Slate

• A:Answer We'd love to help you find and purchase the right filter for your refrigerator at BestBuy.com. We need your full model number printed on the appliance to determine this. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.

  Answered 5 months ago by GE Answers

  
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Q: QuestionAre there issues with the freezer in this model

Asked 7 months ago by Jetta.

• A:Answer This is a really nice model that has many great features. There aren't any issues with the freezer. If you have any questions, please let us know. We are happy to help! Joyce@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionRefrigerator delivered yesterday more then 24 hours ago has not stopped running. Everything is cold why doesn’t it cycle off sometime

Asked 8 months ago by Pamela.

• A:Answer During the first 24 hours of operation, while the refrigerator is bringing down the temperature to the desired setting, it can run consistently. Once the desired temperature is reached inside of the refrigerator, it will cycle on and off, as normal.

  Answered 7 months ago by GE Answers

  
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Q: QuestionI need to know what the shelf measurements are from front to back (inside)

Asked 8 months ago by MsHoney.

• A:Answer The dimensions of the fresh food shelves are 27-1/2" Width x 17" Depth. Lauren@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionCan this fridge be used without attaching the handles? some you can use with just the hand curves to open.

Asked 9 months ago by Dani.

• A:Answer We recommend the handles be attached as there aren't any type of curve indentations to use instead. - Vikki@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionHow fast does the ice maker work?

Asked 9 months ago by BrianR.

• A:Answer The icemaker will make seven cubes per cycle which is about 100–130 cubes in a 24-hour period depending on freezer temperature and other conditions. Please note, a newly installed refrigerator may take 12 to 24 hours to begin making ice. - Julia@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: QuestionAre the doors removable

Asked 11 months ago by Abula.

• A:Answer Yes, this model has doors that can be removed for ease of installation. For full instructions, see the Removing French Doors section starting on page 26 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 11 months ago by GE Answers

  
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Q: QuestionCan You pay for and order stainless handles and install them on a white one of the same model line

Asked 1 year ago by Kennygee.

• A:Answer There are not stainless handles for this refrigerator. We do not recommend using any handles other than the ones that come with your unit. We appreciate you taking the time to confirm this with us! -Kacie@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionDOES THIS MODEL HAVE A ICE MAKER?

Asked 1 year ago by MIKEV.

• A:Answer Yes,BUT, it's inside the freezer taking up room.

  Answered 9 months ago by RobertVerified Purchase

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Q: QuestionWhen both doors are open what is the width of the opening 1st it says it's 32.75 then it's saying it's 33 ?

Asked 1 year ago by johnw.

This question was asked about the related product: GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss Black

• A:Answer The width with doors open fully is 68". With the doors open to 90 degrees the width is 40-7/8". The width with the doors closed is 32-3/4" or 33" rounded up for the specification section.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes Best Buy haul away the old refrigerator?

Asked 1 year ago by CL.

• A:Answer Yes, for a fee.

  Answered 9 months ago by RobertVerified Purchase

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Q: QuestionHow do you recommend cleaning the gloss white? And, will water streaks will stain it like they do with stainless? Thank you.

Asked 1 year ago by Gizmo.

• A:Answer White is a painted finish that cleans easily and beautifully without streaks and water stains. Use a soft cloth and a mixture of mild dishwashing liquid and warm water to clean the exterior and handles. Then dry with a soft cloth.

  Answered 1 year ago by GE Answers

  
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Q: Questionis this frig quite????

Asked 1 year ago by refrigerator.

• A:Answer The normal operation of a refrigerator will create some sounds or noises. How loud these sounds are can vary based on the design and layout of your kitchen and home. Your cabinetry, flooring and even an open concept style kitchen may change the perception of the sound level. On Page 42 of the online Owner's Manual, we list descriptions of the sounds you can expect to hear. The manual can be found by clicking on the Features tab and scroll down the features list to the available literature.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs brand of refrigerator make a lot of noise

Asked 1 year ago by Shorty.

• A:Answer These fridges aren't quiet. I don't know that any new fridges are quiet. It will make a noticeable humming, sometimes bubbling or gurgling and have fan noises. You do get used to it.

  Answered 1 year ago by joEmonster

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Q: QuestionOf the 24.7 Cu. Ft. how much is in the refrigerator and how much is in the freezer?

Asked 1 year ago by Larry.

This question was asked about the related product: GE - 24.7 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - High Gloss Black

• A:Answer This model has a Freezer Capacity of 7.26 cu ft and a Fresh Food Capacity of 17.43 cu ft.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan you remove the ice maker components?

Asked 1 year ago by Dodo.

• A:Answer No, the icemaker is not designed to be removeable. We do not recommend removing the ice maker.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDo you offer a refrigerator like this one (white, 24 cu. ft. French door) that does not have an ice maker or water dispenser? Thanks

Asked 1 year ago by Anonymous.

• A:Answer All of our white French door refrigerators do feature water dispensers and ice makers. You are able to use a bypass plug and not connect the water line if you wish. You will also need to turn the ice maker to the "off" position.

  Answered 1 year ago by GE Answers

  
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