Questions & Answers

Q: QuestionDoes the upper oven have a self-cleaning feature?

• A:Answer Yes, the upper oven has a self-cleaning feature that eliminates the need for scrubbing.

Q: QuestionAre there multiple rack positions in the oven?

• A:Answer Yes, there are multiple oven rack positions to increase cooking flexibility and maximize oven capacity.

Q: QuestionHow many oven racks are included in each oven?

• A:Answer Each oven includes two oven racks that are durable to securely hold any cookware.

Q: QuestionDoes the oven have an interior light?

• A:Answer Yes, the oven has an interior light that illuminates the oven interior.

Q: QuestionWhat is the capacity of the upper oven?

• A:Answer The upper oven has a capacity of 2.7 cubic feet.

Q: QuestionIs there a delay clean option available?

• A:Answer Yes, there is a delay clean option available.

Q: QuestionDoes this electric oven have a timer?

• A:Answer Yes, this electric oven has a timer function.

Q: QuestionIs there an interior light in the oven?

• A:Answer Yes, there is an interior oven light.

Q: QuestionAre there options to delay the cleaning process?

• A:Answer Yes, there is a delay clean option available.

Q: QuestionDoes the upper oven clean itself?

• A:Answer Yes, the upper oven has a self-cleaning feature.

Q: QuestionHow many racks are included in the upper oven?

• A:Answer There are two oven racks included in the upper oven.

Q: QuestionAre the touch pads easy to operate on this oven?

• A:Answer Yes, the electronic touch pads are easy to operate.

Q: QuestionDoes this oven have a window to view the food?

• A:Answer Yes, this oven has a clear view window.

Q: QuestionI have a model JRP28SK4SS GE double wall oven. When I turn on the lower oven the upper oven also goes on and reaches the same temperature as the lower oven, ?

Asked 4 years ago by Gus.

• A:Answer Hi - Thank you for having purchased a GE double wall oven. We apologize for any inconvenience this situation may be causing you. To clarify, when using the lower oven, you will turn the mechanical temperature control dial to your desired temperature. When baking in the upper oven, you set your cooking function and desired temperature using the electronic control panel. If you are setting the controls as described and continue to have difficulty please call GE service at 1-800-432-2737 to schedule an appointment to have the unit repaired. Kind regards - Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionSelf-Cleaning1. Are both ovens self cleaning? The documentation on the website indicates that the upper oven is self cleaning, but doesn't mention the lower oven. The best buy specification sheet states "Self-clean oven –Conveniently cleans oven cavity without the need for scrubbing" which is ambiguous. 2. Is either oven a convection oven?

Asked 12 years ago by Anonymous.

• A:Answer Hello - this is Nancy at GE and I am happy to help you. The upper oven is a self-cleaning oven, and the lower oven is a standard clean oven. Both ovens use traditional conventional cooking technology. I hope this helps! Thank you for contacting GE!

  Answered 12 years ago by GE Answers

  
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Q: QuestionWhen the unit comes for installation are the two ovens already assembled (connected) and ready to be installed together as one unit? or does the top oven need to be fastened to the bottom?

Asked 3 years ago by Stuy.

• A:Answer Yes. Mine came in one piece, ready to be slipped into the opening.

  Answered 2 years ago by JudyW

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Q: QuestionAre both ovens vented? Is there anything additional needed for the installation? There are currently same size ovens in place but only upper oven is vented. Thank you.

Asked 3 years ago by Alexis.

• A:Answer Hello- Thanks so much for your question. We are happy to help! The vent is below the door to keep electronics cooler, improve appearance, and provide a better door seal at the top. This 24" double wall oven does not vent to the outside. It vents through the oven doors. There are vents at the top of the door from which the heat will escape. Most people don't notice the air coming out of the top of the door. We hope this is helpful. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI have a 240 volt and 30 amp hook up so I would like to know if the amps are sufficient?

Asked 4 years ago by LaurelG.

• A:Answer Hello. This 24" electric double wall oven requires 30 amp breaker for 240 volts. You will have no issue. Geoff@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questiondoes the oven need a cord to connect it?

Asked 5 years ago by wilder1977.

• A:Answer Hi wilder1977 - All ovens must be hard wired (direct wired) into an approved junction box. A “plug and receptacle” is not permitted on these products. Flexible conduit included. Here's the link to the installation guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11047.pdf - Thanks for choosing GE. Enjoy! Sue

  Answered 5 years ago by GE Answers

  
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