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Hi Sherrill - We are sorry to hear of this unfortunate experience with your GE dishwasher recently purchased in Dec. of 2019 and apologize for any inconvenience this has caused. We are happy to help. If your dishwasher is controlled by a wall switch, make sure the power is turned on. Wall switches are required in some areas, so check around the kitchen counter or in the cabinet under the sink for a switch you do not normally use. Also, make sure the controls are unlocked. Press and hold Select Cycle pad for 3 seconds to lock or unlock. Take a look at the following link - DISHWASHER WILL NOT RUN OR HAS NO POWER: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396 - We hope this is helpful. A qualified GE service technician is required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We're glad to have you in the family and hope this is helpful. Keep in touch at GEAppliances.com. Sue
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