Questions & Answers

Q: QuestionCan I buy a deli drawer?

Asked 6 months ago by Bro.

• A:Answer The top drawer on this lovely refrigerator is described as a snacks drawer. It's perfect for deli meats and cheeses. If needed, this drawer is available as a replacement part. However, there is no way to add an additional drawer. -Vikki@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: QuestionIs this refrigerator a replacement for model gsh25 ggcbww.

Asked 6 months ago by Anonymous.

• A:Answer This GSS25GYPFS model could certainly be a good replacement for model GSH25GGCWW. They both have similar features and dimensions, although GSS25GYPFS has a slightly larger depth of 34-3/4” (versus 33-9/16” of model GSH25GGCWW). We recommend checking out the Product Datasheet at the bottom of the Features tab on the Best Buy product page for helpful dimensions and product information to determine if this model would be a good fit. Lauren@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionWhat is the design flaw?

Asked 6 months ago by Crow.

• A:Answer Our refrigerators are built with thoughtful design, quality craftsmanship, and innovative features to deliver reliable performance, and we’re confident you’ll enjoy the experience they provide. Lauren@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionWhat are the measurements for the refrigerator shelves?

Asked 6 months ago by Daisy.

• A:Answer The adjustable fresh food shelves measure 16 ¾” W x 17.5” D and the drawer cover measures 18” W x 17”D. The freezer shelves measure 12 9/32"W x 16 31/32"D- Vikki@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionDoes this come in white

Asked 7 months ago by Annie.

• A:Answer While we don't offer this exact model in white, a similar model we offer is our GSS25GGPWW. Please be aware there are some feature differences between the two. For example, the white model does not offer a snack drawer. They are both great models and we're confident either will serve you well. -Vikki@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionCan you purchase a small deli drawer for model GSE25GYPHCFS If so can you provide part number.

Asked 7 months ago by Josephlynn.

• A:Answer This refrigerator does not come with a deli drawer, and we do not have a compatible deli drawer accessory. Lauren@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: Questionhow many watts?

Asked 7 months ago by Anonymous.

• A:Answer This refrigerator requires 1,800 watts. Thank you for checking with us! -Kacie@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionHow do I clean the coils on this refrigerator? Where are the coils located?

Asked 8 months ago by Nana.

• A:Answer This model has a coil-free back thanks to the NeverClean™ Condenser that does not require cleaning. The NeverClean condenser coils are in a location that does not require them to be cleaned. Lauren@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: Question1. How do I set the temp controls on model GSS25GYPFS

Asked 9 months ago by Tempcontrol.

• A:Answer Thanks for checking with us. The temperature of the refrigerator can be adjusted on the front control panel by pressing the up and down arrows. The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage and operating environment. Thanks for checking with us. Joyce@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionCan I bypass the open door beeping alarm?

Asked 9 months ago by Beevis.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer Should you need to turn off the Door Alarm when the doors need to be open for an extended period of time, such as during cleaning or repair, simply press the Door Alarm pad to turn off the feature prior to opening the doors. Lauren@GEAppliances

  Answered 9 months ago by GE Answers

  
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Q: Questioncan I be wait listed for an open box item?

Asked 10 months ago by IBTruckie.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss Black

• A:Answer To better answer your question, please contact Best Buy directly or call your local store. They will best be able to assist you in this matter. -Kacie@GEAppliances

  Answered 10 months ago by GE Answers

  
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Q: QuestionWhere is this model and this model in the counter depth design manufactured?

Asked 11 months ago by NYDeb.

• A:Answer We are proud to say that our GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. This GSS25IYNFS model is manufactured globally, and your best source for exact manufacturing location is the packaging or product itself. Lauren@GEAppliances

  Answered 11 months ago by GE Answers

  
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Q: QuestionTo GE APPLIANCES - Please answer due to conflicting info: Does side-by-side model GSS25GGPWW include a deli drawer? I understand that the similar model (third letter E) does NOT. But, what about GSS25GGPWW? Note: I have seen deli drawer in store display.

Asked 1 year ago by rhm73.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White

• A:Answer The GSS25GGPWW does not come with a deli drawer. -Don@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes this frig (Model GSS25GGPWW) (SKU 6475448) have a "deli drawer"? The photos do not show one; however, two different GE side-by-side refrigerators in two different Best Buy retail stores include the deli drawer (immediately above the veggie drawer).

Asked 1 year ago by rhm73.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss White

• A:Answer This model does not offer a "deli drawer" per se. It offers two drawers. The one on the top is a "snack drawer" and the bottom drawer is the vegetable drawer.

  Answered 1 year ago by GE Answers

  
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Q: QuestionAre the doors removable to allow getting through tight spaces?

Asked 1 year ago by Anonymous.

• A:Answer Yes, the doors are removeable as needed to fit through a narrow opening or doorway.

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan the doors be removed to get it into the house

Asked 1 year ago by NarrowDoors.

• A:Answer Both doors on this refrigerator model can be removed for easier installation. You can read more about how to remove, and reattach, the doors starting on page 24 of the Use and Care Manual. The Use and Care Manual can be located in the "From the Manufacturer" section of this product page.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhere are the light bulbs for freeze? Mine went out,

Asked 1 year ago by Anonymous.

• A:Answer Thank you for taking the time to reach out with your question. The LED light board for this unit is part #WR55X26671. There is one in both the fresh food and freezer side of the unit. We recommend if you need assistance with your light that you give our service team a call at 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.

  Answered 1 year ago by GE Answers

  
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Q: Questioncannot remove fingerprints

Asked 1 year ago by gregheck.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - Slate

• A:Answer To clean the finish of this model, use a solution of mild soap and warm water with a clean, soft cloth or microfiber cloth. Wipe dry with a clean, soft cloth or microfiber towel to avoid streaking or water spotting. For more details, see page 18 of the Owner’s Manual which can be viewed at the bottom of the Features tab on the product page of the Best Buy website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow best do you clean a black refrigerator?

Asked 1 year ago by Jay.

This question was asked about the related product: GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with External Ice & Water Dispenser - High Gloss Black

• A:Answer We know how important keeping your refrigerator clean is, and we have detailed cleaning information available starting on page 17 of the manual. You can view the manual on our GE Appliances website when you look up the model number and go to the product page.

  Answered 1 year ago by GE Answers

  
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