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Hi bea- This is Sue at GE Appliances. We are sorry to hear your GE Series refrigerator is not cooling and apologize for any inconvenience this has caused. You may want to reset the electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. To reset the temperature control, see page 4 of the Owner's Manual at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60646-4.pdf- Also, for additional troubleshooting tips visit: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21185- We encourage you to contact GE Consumer Service at 1-800-432-2737 for further assistance or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/- Thanks for reaching out to us!
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