“We just had this unit installed, and although the microwave turns on, it does not heat the food. The oven seems to work fine. Is there a quick fix to this, or did I get a lemon??”

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• You need to contact the person who installed this appliance. My microwave works just fine and gets my food super hot fast. You could just have a bad microwave that needs replacing.

  Answered by Judee 4 years ago

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• I think you should contact Best Buy immediately and let them know. They will probably replace it if the unit is damaged or defective.

  Answered by Annie 4 years ago

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