Questions & Answers

Q: QuestionWhat is the capacity of the upper oven?

• A:Answer The upper oven has a capacity of 1.7 cubic feet.

Q: QuestionDoes the upper oven have sensor cooking?

• A:Answer Yes, the upper microwave oven has sensor cooking.

Q: QuestionIs there a light inside the oven?

• A:Answer Yes, there is halogen interior oven lighting in the lower oven.

Q: QuestionDoes the lower oven have a self-cleaning option?

• A:Answer Yes, the lower oven has a self-clean option with a steam clean option.

Q: QuestionDoes this oven have a keep warm setting?

• A:Answer No, this oven does not have a keep warm setting.

Q: QuestionAre the oven racks in the lower oven self-cleaning?

• A:Answer Yes, the lower oven has self-clean, heavy-duty oven racks.

Q: QuestionI have 30 year old a GE Dual Wave II Microwave System. I measured outside dimensions: 26" wide, 26.5" depth, 40" height. Will this model fit the same cabinet cavity?

Asked 7 years ago by Robert.

• A:Answer Hi Robert - It looks as though you have a GE® 27" Built-In Combination Microwave/Oven. This model also fits in a standard 27" cabinet. Cutout Dimensions (WxHxD) (in.): 25 x 41-1/8 x 23-1/2. We suggest to view the Quick Specs at the following link for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320135_jk3800dh_c2.pdf - FIT GUARANTEE Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - We certainly appreciate your loyalty! Sue

  Answered 7 years ago by GE Answers

  
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Q: QuestionI am looking to replace my 20 year old Kenmore wall oven microwave with the GE 27" wall oven microwave combo. My question is my current Kenmore wall oven is not vented from the back. Does the GE 27" wall oven/microwave require a rear vent?

Asked 5 years ago by brucecobra.

• A:Answer No it does not need venting; there is a vent at the bottom below the oven.

  Answered 5 years ago by KimsterVerified Purchase

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Q: QuestionDoes the microwave and oven work independent of each other? For instance, can I use the microwave while the oven is in use?

Asked 5 years ago by Phyllis.

• A:Answer Yes. While there is only one set of controls, you can use both at the same time, and the timer also. Only one timer however. The screen gets divided to show information about everything you are doing.

  Answered 5 years ago by ScottVerified Purchase

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Q: QuestionIs the oven self cleaning?

Asked 7 years ago by Zach.

• A:Answer Hi Zach- Yes, the lower oven is self-cleaning with steam clean option so you can clean your oven the way you want. Play Video: https://www.youtube.com/embed/2EMLPJKNkkE?rel=0 - Enjoy! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionPlease tell me the overall measurements - 27" X ?? length. Thanks!

Asked 8 years ago by Marguerite.

• A:Answer The dimensions are: Height 42.38 inches Width 26.75 inches Depth 26.88 inches

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhat kind of electrical plug need for it?

Asked 6 years ago by Paco.

• A:Answer YOU WILL NEED A 120 FOR THE MICROWAVE AND A 220 FOR THE BOTTOM OVEN.

  Answered 6 years ago by TerrierVerified Purchase

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Q: QuestionI have a 20+ year old GE JKP69W0Y1WW. Can you confirm the JK3800SHSS will fit the cutout? Thanls

Asked 6 years ago by Benobop.

• A:Answer Hi Benobop- It's great to hear from you! Yes, the direct replacement is GE® 27" Built-In Combination Microwave/Thermal Wall Oven JK3800SHSS. Both fit in a 27" cabinet. See Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=320134_jk3800sh_c2.pdf - FIT GUARANTEE- Replacing a similar wall oven from GE Appliances or another brand? GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - We certainly appreciate your loyalty! Enjoy - Sue

  Answered 6 years ago by GE Answers

  
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Q: Questionwhat are the cut-out dimensions?

Asked 8 years ago by Anonymous.

• A:Answer 41.3" High x 25.3" Wide x 23.5" Deep See attached pic from box...

  Answered 8 years ago by gary188Verified Purchase

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Q: QuestionHello. I am looking to replace a JKP62G0K3. It is 30 years old and I cannot find the dimensions online anywhere. Would this unit be able to replace my older unit?

Asked 3 years ago by Eric.

• A:Answer It may or may not fit the existing opening. GE says it will but I replaced a 33 year old GE 27" with a new GE 27" wall oven and the cabinet had to be modified slightly.

  Answered 3 years ago by JerryVerified Purchase

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Q: QuestionI’m replacing a 24” wide GE product, but can only find the 27”. With a little effort my opening can be increased to 25”, but no more. Before I purchase the 27”, I need to be sure that the 27” is zero clearance, as it will be right against the cabinet wall

Asked 6 years ago by Anonymous.

• A:Answer i found that what is advertised as a 27” wide unit actually fit in an opening of about 24 1/2 inches. Evidently the manufacturers measure the outside dimensions of the unit itself (the front) instead of what size opening will work. Sort of like lumber. A “2 x 4” will not actually measure 2 inches by 4 inches. It’s smaller.

  Answered 6 years ago by Rex51Verified Purchase

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Q: QuestionI am looking to replace GE Microwave/Oven Combo Model JKP64G P4BG. Would this model fit in the same cutout? I can't find the dimensions of my old model. If anyone has them I would greatly appreciate it. Thanks!

Asked 5 years ago by Pixiedust.

• A:Answer Hi there - Great question! The dimensions for your current unit are 26 3/4 W x 43 H x 23 1/2 D. We believe this unit will make a great replacement. The dimensions for the new model are 26 3/4 W x 42 3/8 H x 26 7/8 D. We hope this helps. Feel free to message us on social media if any other questions come up. All the best! -Mikayla@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs this unit convection

Asked 5 years ago by staghorn.

• A:Answer Hi staghorn - Thanks for reaching out to us! We truly appreciate your interest in this combination microwave oven and are happy to answer this for you. While this unit offers you many fantastic features such as sensor cooking controls in the microwave and a powerful broil element in the lower oven for edge to edge browning, it is designed with traditional cooking technology rather than convection. We apologize for any inconvenience this may cause and hope that it helps to clarify. You can also learn more about the cooking modes this unit has to offer you on page 17 of the Use and Care Manual. We hope that this helps! -Eliza@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionWill,this unit replace the GE JKP86SOH6SS?

Asked 6 years ago by Harold.

• A:Answer Hi Harold - Yes, GE - 27" Single Electric Wall Oven with Built-In Microwave Model JK3800SHSS is a current replacement for GE® 27" Built-In Double Microwave/Thermal Wall Oven JKP86SHSS. GE wall ovens are guaranteed for an exact fit or GE Appliances will pay up to $300 toward modifications. See offer criteria and details: https://www.geappliances.com/ge/wall-oven/79756_built_in_ge_rebate.pdf - We certainly appreciate your loyalty. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
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