“the machine makes sounds that our old one didnt is that normal, also the water level isnt like our old one just enough to cover the clothes”
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Hello, I am happy to help. Please view the links below for normal sounds you can expect to hear from your new washer. http://products.geappliances.com/appliance/gea-support-search-content?contentId=17814 http://products.geappliances.com/appliance/gea-support-search-content?contentId=17815 http://products.geappliances.com/appliance/gea-support-search-content?contentId=21894 We suggest to make sure the shipping material was removed and make sure the washer is level. For details, see the following links: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17445 http://products.geappliances.com/appliance/gea-support-search-content?contentId=16557 To level washer: http://products.geappliances.com/appliance/gea-support-search-content?contentId=17817 Washers that have a load setting (Extra Large, Large, Medium, Small) fill with the same amount of water every time based on the water level chosen. The water usage will be a little less than older washers to comply with federal energy and water regulations. I hope this helps. Thank you for checking with us. Lisa from GE Appliances.
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