Questions & Answers

Name: GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray
Brand: GE
SKU: 6313655
Price: 1649.99 USD
Availability: InStock
Rating: 4.2 (1385 reviews)

GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray

Model:: GUD27ESPMDG; |
SKU:: 6313655

User rating, 4.2 out of 5 stars with 1385 reviews.

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$1,664.99

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QuestionEnergy star ?
Asked 10 months ago by Edwardo.
- Answer This model is not Energy Star certified. Please check out model GUD27EESNWW that is Energy Star certified and can be found here: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&st=GUD27EESNWW.
  Answered 9 months ago by GE Answers
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QuestionIs there a way to remove the agitator to clean it out? It is caked up with old fabric softener and dark chips are coming out during the wash. I've tried flushing it several times and reaching inside to wipe it out, but I can't get to the bottom.
Asked 10 months ago by Mo.
- Answer You will not be able to remove the agitator. To properly clean your unit, please review the "Care And Cleaning - Washer" section on pg. 13 of the Owner's Manual. -Don@GEAppliances
  Answered 9 months ago by GE Answers
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QuestionHello I just purchased this washer/dryer center, and the washer sounds awful ... . the second time I tried to wash a small load, because i just got this on Aug 2 2025.. I dont think it is suppost to sound like that?
Asked 10 months ago by BarbaraB.
- Answer Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. For a description of the sounds that are considered normal, please take a moment to review the support article on the GE Appliances website titled: "Washer - Unitized Washer Normal Sounds." If you consider the noise you're hearing to be abnormal, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
  Answered 10 months ago by GE Answers
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QuestionDo you have to buy the electrical plug separate for the new washer and dryer stackable unit
Asked 10 months ago by Stackable.
- Answer The power cord is not included with the unit. Power cords are sold separately to ensure that they comply with all state and local wiring codes. A list of compatible power cords can be found on pg. 8 of the Installation Instructions in the "Power Cords" section. -Don@GEAppliances
  Answered 10 months ago by GE Answers
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QuestionDry will not turn on, have checked breakers, suggestions
Asked 11 months ago by CB2g.
- Answer If you have not done so already, we recommend turning off the breakers to the unit for 2-3 minutes to reset the electronics. If the issue persists once power is restored, we recommend contacting our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your unitized washer/dryer evaluated and repaired as needed. -Vikki@GEAppliances
  Answered 11 months ago by GE Answers
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QuestionDOES IT HAVE A 3 prong plug
Asked 11 months ago by Americanmade.
- Answer Thanks for checking with us. We recommend checking to see if you have a 3 or 4 prong outlet and purchase the corresponding cord. Electric Models should be connected to a dedicated 240V or 208V 30-amp time-delay fuse or circuit breaker. The 240/208V will power the dryer, and the unit internally steps it down to 110/120V for the washer. Power cords sold separately. Joyce@GEAppliances
  Answered 11 months ago by GE Answers
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QuestionDoes this unit come with a drain hose?
Asked 1 year ago by Stoudtclan.
- Answer A proper drain hose will be supplied with your unit, and its length is approximately 70". You can find this and more of whats included in your instalation guide on the website bottom of page one. Dianna@GE Appliance
  Answered 1 year ago by GE Answers
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QuestionWhat are the dimensions of the box it is delivered in?
Asked 1 year ago by Susie.
- Answer The shipping box dimensions are: 78.5" H, 29.7" D, 33.4" W. -Don@GEAppliances
  Answered 1 year ago by GE Answers
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QuestionDoes the dryer door open completely out?
Asked 1 year ago by Joanna.
- Answer Yes, the specifications will show a photo of the dryer door open. With the dryer door open the measurement is 47 1/2". Thanks for checking! Joyce@GEAppliances
  Answered 1 year ago by GE Answers
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QuestionMy washer won't start unless the dryer is running? What's wrong ?
Asked 1 year ago by Marly.
- Answer We're glad you reached out. Please reset your unit by unplugging it for 2 minutes. If the issue persists, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances
  Answered 1 year ago by GE Answers
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Questioncan you detach the w& d while installing?
Asked 1 year ago by Pam.
- Answer The washer and dryer can't be detached. -Don@GEAppliances
  Answered 1 year ago by GE Answers
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QuestionMine overflows and does't stop at different water levels
Asked 1 year ago by Thunder.
- Answer If you have not already done so, we encourage you to disconnect power to your unit for 2-3 minutes to reset the electronics. If you continue to have concerns once the power has been restored, we recommend calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer/dryer unit evaluated and repaired as needed. -Vikki@GEAppliances
  Answered 1 year ago by GE Answers
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QuestionHi, I am looking for a top loading, stackable washer and dryer with a ventless electric dryer. Would you please recommend a suitable model as this one appears to require outside venting. Thank you. David
Asked 1 year ago by David.
- Answer We do not offer a vent-less stackable dryer and matching top load washer. All our laundry centers must be vented to the outside. If you have interest in a front load style washer, check out our Profile UltraFast Combo models PFQ83HSSWWW or PFQ97HSPVDS. These units don’t require venting and will operate on a 120-volt circuit.
  Answered 1 year ago by GE Answers
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QuestionDoes this unit despence fabric softner
Asked 1 year ago by Anonymous.
- Answer Yes, this washer model dispenses fabric softener. The fabric softener is located in the top if the agitator.
  Answered 1 year ago by GE Answers
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QuestionIs there an option to have the dryer hinge on the left?
Asked 1 year ago by Dryer.
- Answer The dryer door on this model cannot be reversed.
  Answered 1 year ago by GE Answers
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QuestionI have had random issues with what I assume is grease marks on my bedding and clothing and it is getting worse. Is there something I can check to correct this?
Asked 1 year ago by condo.
- Answer Call a tech
  Answered 1 year ago by JulioC
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QuestionHow many amps 220 volt, four pin or 3 pin outlet
Asked 1 year ago by Anonymous.
- Answer This appliance should be connected to an individual, properly-grounded branch circuit with 240/220 volt single-phase 60 Hz electrical service and should be protected by 30-amp time-delay fuses or circuit breakers. The power cord is available to purchase separately. Purchase the proper voltage cord that matches your existing 240 volt outlet.
  Answered 1 year ago by GE Answers
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QuestionWhat setting is closest to "tumble dry low" or low/no heat for the dryer? Thank you!
Asked 2 years ago by Tkbells.
- Answer Terrible delivery of product. No water lines brought to new construction. Paid for electric hookup, did not due. Luckily, had a handyman over as I was moving in and he hooked up product, cost me another $100.
  Answered 2 years ago by BadDelivery
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QuestionCan you fill water to the top manually? Or is it ALL sensor fill?
Asked 2 years ago by 474mama.
- Answer Sensor filled
  Answered 2 years ago by idlovetobethewi
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QuestionI have a place for a washer but not a dryer so with the stackable washer and dryer could it go where my washer is and can I buy a kit for the dryer
Asked 2 years ago by Sheila.
- Answer The GUD27ESPMDG is an integrated laundry center. It arrives all in one piece and doesn't require a stacking kit.
  Answered 1 year ago by GE Answers
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Questions & Answers

GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond Gray

Q: QuestionEnergy star ?

Q: QuestionIs there a way to remove the agitator to clean it out? It is caked up with old fabric softener and dark chips are coming out during the wash. I've tried flushing it several times and reaching inside to wipe it out, but I can't get to the bottom.

Q: QuestionHello I just purchased this washer/dryer center, and the washer sounds awful ... . the second time I tried to wash a small load, because i just got this on Aug 2 2025.. I dont think it is suppost to sound like that?

Q: QuestionDo you have to buy the electrical plug separate for the new washer and dryer stackable unit

Q: QuestionDry will not turn on, have checked breakers, suggestions

Q: QuestionDOES IT HAVE A 3 prong plug

Q: QuestionDoes this unit come with a drain hose?

Q: QuestionWhat are the dimensions of the box it is delivered in?

Q: QuestionDoes the dryer door open completely out?

Q: QuestionMy washer won't start unless the dryer is running? What's wrong ?

Q: Questioncan you detach the w& d while installing?

Q: QuestionMine overflows and does't stop at different water levels

Q: QuestionHi, I am looking for a top loading, stackable washer and dryer with a ventless electric dryer. Would you please recommend a suitable model as this one appears to require outside venting. Thank you. David

Q: QuestionDoes this unit despence fabric softner

Q: QuestionIs there an option to have the dryer hinge on the left?

Q: QuestionI have had random issues with what I assume is grease marks on my bedding and clothing and it is getting worse. Is there something I can check to correct this?

Q: QuestionHow many amps 220 volt, four pin or 3 pin outlet

Q: QuestionWhat setting is closest to "tumble dry low" or low/no heat for the dryer? Thank you!

Q: QuestionCan you fill water to the top manually? Or is it ALL sensor fill?

Q: QuestionI have a place for a washer but not a dryer so with the stackable washer and dryer could it go where my washer is and can I buy a kit for the dryer

Most-viewed items

QuestionEnergy star ?

QuestionIs there a way to remove the agitator to clean it out? It is caked up with old fabric softener and dark chips are coming out during the wash. I've tried flushing it several times and reaching inside to wipe it out, but I can't get to the bottom.

QuestionHello I just purchased this washer/dryer center, and the washer sounds awful ... . the second time I tried to wash a small load, because i just got this on Aug 2 2025.. I dont think it is suppost to sound like that?

QuestionDo you have to buy the electrical plug separate for the new washer and dryer stackable unit

QuestionDry will not turn on, have checked breakers, suggestions

QuestionDOES IT HAVE A 3 prong plug

QuestionDoes this unit come with a drain hose?

QuestionWhat are the dimensions of the box it is delivered in?

QuestionDoes the dryer door open completely out?

QuestionMy washer won't start unless the dryer is running? What's wrong ?

Questioncan you detach the w& d while installing?

QuestionMine overflows and does't stop at different water levels

QuestionHi, I am looking for a top loading, stackable washer and dryer with a ventless electric dryer. Would you please recommend a suitable model as this one appears to require outside venting. Thank you. David

QuestionDoes this unit despence fabric softner

QuestionIs there an option to have the dryer hinge on the left?

QuestionI have had random issues with what I assume is grease marks on my bedding and clothing and it is getting worse. Is there something I can check to correct this?

QuestionHow many amps 220 volt, four pin or 3 pin outlet

QuestionWhat setting is closest to "tumble dry low" or low/no heat for the dryer? Thank you!

QuestionCan you fill water to the top manually? Or is it ALL sensor fill?

QuestionI have a place for a washer but not a dryer so with the stackable washer and dryer could it go where my washer is and can I buy a kit for the dryer