Questions & Answers

Q: QuestionWhat is the difference between white and white on white? Thank you for your help.

Asked 2 years ago by Grace.

Q: QuestionIs this portable and does it have a regular plug

Asked 2 years ago by Cookie.

• A:Answer It does have a regular three prong plug I believe. I don’t know what you mean by “portable”, but you can move it to your next home. It is quite large, bulky and heavy.

  Answered 2 years ago by My2centsVerified Purchase

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Q: QuestionIs the 30” just the appliance or is that including the aluminum venting at theback of the unit?

Asked 2 years ago by Tonjad.

• A:Answer Dimensions don't include vents or hoses, just the machine itself.

  Answered 1 year ago by Micky

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Q: QuestionWill the tub fill with water when there is a large load? I am replacing a washer that due to its "water saving" feature will fill the tub only 1/3 full even when set to large loads.

Asked 2 years ago by FillLevel.

• A:Answer I believe I am having the same problem. Yesterday the washing machine made strange noises as if it was not operating correctly. The water level appeared to be low.

  Answered 2 years ago by JeffreyRVerified Purchase

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Q: QuestionWhat is the best way to clean tub? Is white vinegar okay to add to clothes during wash?

Asked 2 years ago by FranK.

• A:Answer I always add vinegar to clothes & half vinegar & half softner

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhere is the power cord on this unit?

Asked 2 years ago by Jenn.

Q: QuestionIs the inside of the washer and dryer stainless steel?

Asked 2 years ago by MB.

• A:Answer Yes it is .

  Answered 2 years ago by refiradriVerified Purchase

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Q: QuestionDoes the GR stackable have a buzzer to notify when cycle is complete in both washer and dryer

Asked 2 years ago by Cynknit.

• A:Answer It does

  Answered 2 years ago by ChelseaVerified Purchase

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Q: QuestionDoes this unit have a 3-prong 240V plug, or is it a 4-prong.

Asked 2 years ago by Valerie.

• A:Answer 3 prong

  Answered 2 years ago by TjgreenVerified Purchase

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Q: QuestionHello, When I try to run the "Drain & Spin" cycle, I just hear a bit of water pouring in and that's it. It doesn't spin. How do I fix this?

Asked 2 years ago by Centrum.

• A:Answer Ours the belt underneath has popped off. Once we put it back on it drained perfectly again. Note: Our unit is over 5 years old and heavily used for this family of 6

  Answered 2 years ago by Anonymous

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Q: QuestionWhat is the ethernet jack on the front for? I didn't get a manual and online specs didn't mention unless I missed it?

Asked 2 years ago by RebeccaG.

Q: QuestionI purchased: GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center - Diamond gray Model:GUD27ESPMDG SKU:6313655 The heating element quit working. What is the part number for replacement?

Asked 2 years ago by Anonymous.

Q: QuestionHow long should I have expected this unit to function? It was purchased on Nov 20, 2021 and slowly deteriorated to the point that it no longer functions. Should I assume that the one yr warranty was the expected time this unit would function?

Asked 2 years ago by gorowdy.

Q: QuestionHello I have a GE stackable model number GUD24ESSM1WW. It will not fill. Temp selection makes no difference. Water pressure is good, hoses are not have no kinks. I have removed power for ten minutes with no effect.

Asked 2 years ago by CaptnCrunch.

• A:Answer Hi there - we're sorry to hear you had to experience this situation with your laundry center. We recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please know you can also reach out to us on social media if there is anything else we can assist you with. Have a great one. - Pablo@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionDoes this model have audible signal when drying cycle is finished?

Asked 2 years ago by Anonymous.

• A:Answer No it doesn't have a signal to let you know when complete.

  Answered 2 years ago by DarleneZVerified Purchase

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Q: QuestionDoes this unit wash a quilt

Asked 2 years ago by Linda.

• A:Answer Haven't done a quilt but did a blanket with no problems and does fine with a large load of bath towels.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs the dryer door reversible?

Asked 2 years ago by Anonymous.

• A:Answer Hello - we checked the information for this unit, and we can confirm that the dryer door for this unit cannot be reversed. We do apologize for any inconvenience this may cause. -- Please let us know if there are other questions or concerns we can assist you with. Take care. - Pablo@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionDoes this unit have to be vented ? or is it ventless ?

Asked 3 years ago by Anonymous.

• A:Answer Thank you for asking this great question! This dryer must be vented. If you have additional questions, please know that you can always reach out to us! Wishing you well – Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionI am an amateur radio operator and I am concerned about the possibility of radio interference. Meeting "government specifications" is not sufficient.

Asked 3 years ago by Anonymous.