A:AnswerHi Merletta - Thanks for choosing GE Model JP5030DJBB! Flat Bottom pans are essential for good cooking performance since the bottom of the pan needs to touch the glass for the best heat transfer. Stainless steel is highly recommended. A sandwich-clad bottom is especially good because it combines the durability and stability of stainless steel with the heat conduction and distribution of aluminum or copper. Heavy-weight aluminum cookware is also recommended. It conducts heat faster than other metals and cooks evenly. Aluminum residue sometimes appears as scratches on the cooktop, but these can be removed if cleaned immediately. We suggest viewing the following link for more details- RANGE - COOKWARE USED ON A RADIANT SMOOTH GLASS COOKTOP: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16259 - Keep in touch at GEAppliances.com. Sue
A:AnswerYou can check the GE installation manual for the model you intend to purchase at their website geappliances.com. I replaced an older 30" GE cook top with this new model. The existing cutout in my counter-top matched. The recommendation for the opening needed for the 30" cooktop is 28-1/2 - 28-5/8" x 19-5/8" - 19-3/4"
A:AnswerHi No1ConMan - Model JP5030DJBB comes with a Limited 1 Year Manufacturers Warranty. See written warranty for full details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80746-1.pdf - We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerGood day,
This is a good question to ask! The cooktop and wall oven will have a label stating which models can be installed in combination. If you need any help, please reach out to us anytime. Thanks for choosing GE! Mike@GEA
A:AnswerHey there - we're more than happy to answer this question for you! We're delighted to let you know that the connection for this electric cooktop doesn't require a neutral (white) wire. -- We appreciate you taking the time to ask this great question and hope our answer was helpful. Have an amazing week. - Pablo@GEA
A:AnswerHello- Thank you for your question. Yes, this cooktop requires 240 Volts and a 40 AMP breaker. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
A:AnswerHi - Thanks so much for your loyalty to GE Appliances! We've got great news for you. Your existing PP912SM3SS 30" cooktop has the following cutout dimensions: 28-1/2" W x 19-5/8" D, and all our current 30" cooktops have exactly the same cutout dimensions. This model you're asking about will be a perfect replacement. Thanks again for being a loyal customer! - Sharon@GEA
A:AnswerHello, thank you for your question. This cooktop does not come with a griddle, however if you were to purchase a griddle for your unit, we recommend the JXGRIDL1, which is a stainless steel clad aluminum griddle. We hope this helps! Please feel free to reach out with any further questions you may have about our appliances. -Chris@GEA
A:AnswerJohn@geappliance: your answer was super helpful. I hit “unhelpful” by mistake. Can someone change it? The folks at the ge website were of no help. Best Buy gets my business!
A:AnswerHi Dana. Thank you for reaching out to us! If you're worrying that your new cooktop will not fit in the cutout space of an older brand, you may qualify for the Fit Guarantee. You can watch this video to learn more about it: https://www.youtube.com/embed/D7GgQo4mk4E?rel=0 - and you can click here to view the rebate form: https://www.geappliances.com/content/migrated-ge/cooktops/built_in_cooktop_rebate.pdf - We hope that this helps! Stay safe.
A:AnswerHi Lolo - Thanks for choosing GE Cooktop Model JP5030SJSS. Yes, this cooktop can be installed over matching GE® 30" Smart Built-In Convection Single Wall Oven Model #: JTS5000SNSS and GE® 30" Smart Built-In Single Wall Oven
Model #: JTS3000SNSS. Take a look at the following link: https://www.geappliances.com/content/migrated-assets/downloads/cooktop-wall-oven-approved-installation-guide.pdf - Keep in touch! Sue
A:AnswerHi Darwi - Yes, Model JP5030SJSS has Control Lock capability to protect against unintended activation. Simply press and hold the Lock pad for 3 seconds to Lock/Unlock. Thanks for considering GE! Sue