Questions & Answers

Q: QuestionIs the black a matte finish or shiny?

Asked 2 years ago by Anonymous.

• A:Answer Shiny

  Answered 2 years ago by PerlitaVVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the gas hookup in the back of this product or on the bottom? I am having trouble with finding a cooktop that can fit inside my island over the oven due to gas line being on bottom and there not being enough room.

Asked 2 years ago by KL.

• A:Answer gas hooks to the bottom. back right corner if I remember correctly (side with the knobs).

  Answered 2 years ago by BigJohnVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes it come with the gas regulator?

Asked 3 years ago by mc.

• A:Answer Yes it does.

  Answered 3 years ago by Ladyfalcon88Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhy won't BB install this in my zip code? Should I buy it anyway?

Asked 3 years ago by Shopper1.

• A:Answer self installation is quite easy - just a matter of buying a new gas line with the appropriate shutoff and fittings!

  Answered 2 years ago by BigJohnVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I get my cut out altered to accommodate this stove? It's a silestone material.

Asked 3 years ago by Anonymous.

• A:Answer My installers, Best Buy ( Tech) didn't have any problem installing my cooktop because I had a similar size GE profile before. They made a comment that we were lucky it fit so well. However, Best Buy did have to saw out a larger space to install my oven.

  Answered 3 years ago by PamelaRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many grates are there? Are they coated? Are they dishwasher safe?

Asked 3 years ago by dh.

• A:Answer There are only 2 grates, top and bottom are connected together as one on both the right and left side. They have the normal coating, kind of like what is on an iron skillet. I would suggest to just hand wash, not sure if they are dishwasher safe or not. Great stove top for different sizes of pans.

  Answered 3 years ago by DebbieDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the black cooktop coated with enamel or black stainless steel

Asked 3 years ago by Paula.

• A:Answer I would say enamel. Is a very nice finish.

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat size are the burners? Are there 2 small and 2 large?

Asked 3 years ago by Di.

• A:Answer One large, two medium and one small. Is a great cook top.

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this have a downdraft exhaust system ?

Asked 4 years ago by Randy.

• A:Answer No

  Answered 3 years ago by Gtexan

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this stove comfortably fit two 12" skillets on the larger burners at the same time? If so, is there room for other pots on the other two burners?

Asked 4 years ago by kickinback.

• A:Answer The width left to right on the grates is 23.5" and the depth is 19.5 on the grates. Of course there is 1 inch room all the way around for hang over of a pot or fry pan.

  Answered 4 years ago by LeeAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much is installation on this cooktop as of 10/24/21?

Asked 4 years ago by AxelStordahl.

• A:Answer I don’t remember, but if you click on it like you’re going to buy it, it will tell you. Or there might be a chat box when you’re looking. Could have been another 100.

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI need built-in gas cooktop GE 30 x 21 height 3 1/8 do you have this available

Asked 4 years ago by Anonymous.

Q: Questionwhat is the height from top of surface to the top of the grill?

Asked 4 years ago by cobra.

• A:Answer Hello there, Thanks so much for reaching out. We're happy to answer your question. The height from the top of the surface to the top of the grill is 1-1/16". We hope this helps! Mike@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhy do you need electric the stove top

Asked 4 years ago by mary.

• A:Answer Electricity is needed to ignite the pilot for each burner.

  Answered 4 years ago by RabidBadgerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat size is the pipe that exits the cooktop and what size diameter flex connector do I need?

Asked 4 years ago by kpixie.

• A:Answer Hello! We appreciate your interest in our built-in gas cooktop. The exit pipe is a 3/8" NPT male pipe thread. Regarding the size of the flex connector, all GE Appliances gas cooking products, (freestanding ranges, cooktops, wall ovens) should be connected to a gas supply line that is 1/2" I.D. national pipe thread. If any further information is needed, you can certainly reach out to us on social media! We hope this is helpful, and best wishes -Sarah@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionDede This cooktop does not say built in and that’s what I need the number should be JP3030DJBB

Asked 4 years ago by Dede.

• A:Answer Hi - Thank you for your interest in a new GE cooktop. Our cooktops are considered built-in since they are installed in an opening within your countertop. The model you posted this question on is our 30" gas cooktop model JGP3030DLBB. The JP3030DJBB is our 30" electric cooktop model. We hope this helps. Vikki@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this unit LP convertible?

Asked 5 years ago by KITCHEN.

• A:Answer Yes the accessories and instructions are included.

  Answered 5 years ago by Marty1

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat side and where does the power cord come out from, also is it okay to use a short appliance extension cord, since the only power requirement is for the igniter?

Asked 5 years ago by Sparky.

This question was asked about the related product: GE - 30" Built-In Gas Cooktop - White

• A:Answer The power cord comes out of the right side underneath. And yes, I'm sure you could use a short extension cord with the power cord if necessary.

  Answered 4 years ago by PiMan

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the $139.99 professional installation service also include removing my current cooktop?

Asked 5 years ago by Amy.

• A:Answer Usually when you add on a professional installation for your appliance, they would remove the old one and most often haul it away. But you can confirm again with your store.

  Answered 5 years ago by TopeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question