Questions & Answers

Q: QuestionCan the halogen bulbs be replaced with LED bulbs?

Asked 10 months ago by KP.

• A:Answer For the best performance and safety, we recommend using only parts specifically designed for this unit, as it hasn't been tested with alternative components. - Julia@GEAppliances

  Answered 10 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy construction crew is here and needs to know whether this vent needs an 8 or 10 inch pipe for exhaust

Asked 1 year ago by Cheryl.

• A:Answer These are adjustable and designed to meet varying ceiling heights. The duct covers can be adjusted for ceilings between 7 3 1/4" to 9" depending on the distance between the bottom of the hood and cooktop. To view the product dimensions, see page 2 of the Installation Instructions at the following link-(page 6)- https://content.syndigo.com/asset/9cb46d60-420c-45cc-b81f-55fd4283d6ad/original.pdf.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI am planning to buy this range hood and love the slate color as it matches my other appliances. However, I have 10ft ceilings and see that I need to purchase the extension kit. However, I am unable to find it anywhere in the same color. Can you help?

Asked 1 year ago by Cierra.

This question was asked about the related product: GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate

• A:Answer Thank you for checking with us! Yes, we do offer duct covers that extend to 10 ft. The compatible 10' duct cover for this model hood is part UXDC53EJES.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this a freestanding range hood?

Asked 1 year ago by Jnewby.

This question was asked about the related product: GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate

• A:Answer This is a wall mounted range hood. The space requirements can be found on page 2 of the Installation Guide on our GE Appliances website.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI already have a chimney vent installed. It is 11" by 8". Will this fit?

Asked 2 years ago by Stormy.

Q: QuestionDoes the hood come with brackets?

Asked 2 years ago by Brackets.

Q: QuestionHello, one of my lights from this "30 in Conv Range Hood" is out. It hasn't been a month that I bought it and I've only used it twice since purchased. How can I replace one of the lights or bulbs, or can you help with this? Ty

Asked 2 years ago by Light.

Q: QuestionI have cleaned the grease filter but there is still oil drip on the hood edge. How to solve this?

Asked 2 years ago by Will.

Q: Questionwhat is the total height of this unit

Asked 2 years ago by Anonymous.

Q: QuestionCan this be installed into a sloped ceiling?

Asked 2 years ago by Anonymous.

This question was asked about the related product: GE - 30 inches - Convertible - Wall Range Hood - Black Slate

• A:Answer Yes

  Answered 2 years ago by LovenellaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi, I bought this one and installed. Now looking for crown molding for this chimney. Can you please suggest?

Asked 2 years ago by Deepak.

Q: QuestionHi, I have 3 questions: 1st - what is the grade of stainless steel for Product Name 30" Convertible Range Hood Model Number JVW5301SJSS? 2nd- is the flue extendable, and 3rd- what is Sound Level on Fan Speed #1 -how many sones? Thank you.

Asked 2 years ago by Anna.

Q: QuestionCan the air flow be restricted to stay under 300CFM?

Asked 3 years ago by airflow.

• A:Answer It cannot be restricted to under 300 cfm. It could damage the motor if it was restricted by using smaller ducting. Just have to run it on the lower speeds.

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCurrent hood vented outside through cabinet, is this possible with this one?

Asked 3 years ago by Mizgurl.

Q: QuestionHello. I was wondering if there is an actual exact touch-up paint for Samsung's black stainless steel appliances, thanks.

Asked 3 years ago by Casa.

Q: QuestionWhat is the item number for the extension to install in 10 ft ceiling?

Asked 3 years ago by isvt.

Q: QuestionWhat size vent hood filter replacements are needed for this model?

Asked 3 years ago by Salomisat.

This question was asked about the related product: GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate

• A:Answer Hi - Thank you for reaching out to us. The replacement filters for this unit are not determined or identified by size. They are identified by reviewing the parts breakdown for the vent hood. If your unit is vented outside and you need a replacement grease filter - the GE part number is WB02X24872. If your model is installed as a recirculating unit and you need new charcoal filters - you will need JXCF72. We hope you find this helpful. Kind regards - Vikki@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this match the profile line of appliances?

Asked 3 years ago by al79.

• A:Answer Hello and thank you for your interest in this beautiful range hood. This can be paired with the Profile line as we design our stainless steel appliances to compliment each other across product lines. This allows you the opportunity to mix and match and still have a unified look. We’re happy to answer any additional questions you may have. We appreciate your time and hope you have an amazing day. -Gina@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many CFM is the exhaust fan.....on the 30"?

Asked 3 years ago by tom.

• A:Answer Hello- Thanks so much for reaching out. We are happy to help! This model has a 350-CFM venting system with boost that will effectively remove smoke, grease, odor and moisture. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question