Questions & Answers

Q: QuestionI ordered model number JVX5305DJWW can it be hard wired or plugged in an outet . Also is the white color very white or a grey tone.

Asked 2 years ago by CATS5.

Q: QuestionLooking for a replacement of my GE JVX5300DJBB where the rear vent is in the exact same location and no modifications will be need on install

Asked 2 years ago by Discontinued.

This question was asked about the related product: GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black

Q: QuestionWhat is the CFM of this Range Hood?

Asked 3 years ago by RASHMI.

This question was asked about the related product: GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black

• A:Answer Thank you for connecting with us. The CFM for this Range Hood is rated at 270. We hope this information is helpful; however, if you need additional assistance, please know that you can always reach out to us. Wishing you well – Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs slate color gray or stainless black?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 30 inches - Slate

• A:Answer Hi there, this is a good question and we're happy to help. This dark matte finish is inspired by the rich texture of stone. The sides, case and accent parts are Dorian Gray (dark gray). With that said, we would most relate this color to a brown or gray. We hope you find this useful and we're wishing you the best. You'd make a great addition to our GEA family, so just let us know if you need anything else. - Guy@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionWill this replace my hood model #J N322 002AD?

Asked 4 years ago by Leslie.

This question was asked about the related product: GE - 30 inches - Slate

• A:Answer Hello- Thanks so much for your question. This is slightly larger in depth but it is a standard range hood like your current model. If you have any additional questions, please let us know. We are here to help! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs this Energy Star certified?

Asked 5 years ago by Jenny.

• A:Answer Hi Jenny, thanks so much for reaching out! Yes, this model is Energy Star Qualified. We hope that this helps and that you're staying safe! All the best. -Michael@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi, does this unit come with the power cord? Several comments from an older model indicate that the power cord was not included and had to be purchased from GE directly. Is that the case with this model?

Asked 5 years ago by Jibo.

This question was asked about the related product: GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black

• A:Answer Hi Jibo - Thanks for choosing GE Model JVX5305DJBB! The hood can be hard- wired or installed with optional Power Cord Kit JXHC1 sold separately at geapplianceparts.com or check with BestBuy for availability: https://www.geappliances.com/appliance/GE-Cord-Kit-JXHC1 - The Installation Guide is available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80783-7.pdf - Or view a video here: https://www.youtube.com/embed/nrqTMMN9feA?rel=0 - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHi, can someone explain the lights? Description says it's a dual LED light with a setting that can be used as a nightlight, but some reviews mention only having a single light - and in the product image there only appears to be an on/off switch. Thanks.

Asked 5 years ago by Jibo.

This question was asked about the related product: GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black

• A:Answer Hi Jibo - Thanks for considering GE Model JVX5305DJBB! This model does have Dual LED lighting. This model does not have a low light setting. The light switch toggles between On and Off. A website correction request will be sent to BestBuy. We apologize for any confusion and inconvenience this has caused. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes Best Buy offer installation of Range Hoods

Asked 5 years ago by Jdlayden54.

Q: QuestionAre the power cord and charcoal filter included in the box when you purchase? I could not find this info in the owner's manual online Anything else I need to purchase seperately?

Asked 5 years ago by Ann.

• A:Answer Hi Ann - Thanks for choosing GE Model # JVX5305DJWW! We are sorry the online Owner's Manual was not helpful and apologize for any inconvenience this caused. JXCF55 - Charcoal Filter (required for recirculating mode) and JXHC1 - Power Cord Kit are sold separately. We suggest viewing page 12 of the Installation Guide (PARTS NEEDED FOR INSTALLATION): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80783-6.PDF - Also, here's the link to view an installation video: https://www.youtube.com/embed/nrqTMMN9feA?rel=0 - We’re glad to have you in the family. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow do you turn on the light to low?

Asked 6 years ago by Mom.

This question was asked about the related product: GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black

• A:Answer There is no low setting, just on or off.

  Answered 5 years ago by healthnut

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