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Page Showing 61-80 of 134 questions
  • QuestionHow many positions does the vent have? 2 or 1. both up and down, and across or just across

    Asked by Frappe.

    • Answer Hello. Thanks for reaching out to us! This unit has 4-way adjustable louvers to distribute air evenly throughout the room. We hope this information helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

      Answered by GE Answers

  • QuestionWill window hold in place because I'm not allowed to install brackets. Also does unit come with corrugated extenders?

    Asked by Beeg.

    • Answer I would recommend that you get an LG instead of this unit. I have 2 GE go out since April. Mine is installed with plywood around it in the tracks of a aluminum window frame.

      Answered by tyme2play1

  • QuestionHow do you recharge the freon

    Asked by Refill.

    • Answer This is a sealed system. You can not recharge the freon.

      Answered by Shawn

  • QuestionDoes this unit have heat?

    Asked by Steve.

    • Answer No it does not

      Answered by tyme2play1

  • QuestionIs this 110?

    Asked by Renee.

    • Answer Hey there! This air conditioner has a voltage requirement of 115. We’re happy to answer any additional questions you may have. Enjoy the rest of your day! -Gina@GEA

      Answered by GE Answers

  • QuestionCan you remove old air conditioner from window for a fee?

    Asked by catsanddogs.

    • Answer I have no idea if that service is offered by Best Buy. I did a store pickup and disposed of my old unit at the County recycling center.

      Answered by JohnW

  • QuestionI have trouble falling asleep with my current AC turning on and off once it reaches a certain temperature but I don't want to put it in cool mode because then it runs all night. With this AC am I able to schedule cool mood for 2 hours then switch to eco?

    Asked by HudsonBayCo.

    • Answer That feature is not on this unit.

      Answered by tyme2play1

  • QuestionWhat is the app we need to download?

    Asked by Jessi.

    • Answer Home kit or SmartHQ

      Answered by Javier

  • QuestionHow long is the power cord

    Asked by Dave.

    • Answer 6 feet

      Answered by Shawn

  • QuestionWhat kind of refrigerant does this model use?

    Asked by JR.

    • Answer Usually window units are self contained and cannot be recharged.

      Answered by VeryGood

  • QuestionWHAT IS THE AMP RATING OF THIS AIR COND?

    Asked by PHIL.

    • Answer Specs here say 6 amps. Sticker on the unit says 6.1 amps and max 7.5 amps.

      Answered by Ha239

  • QuestionDoes this unit have a BOTTOM drain hole so water can drain out. It will be instralled on patio and I need to catch and water that leaks out.

    Asked by BottomDrain.

    • Answer it says not to drill any holes in it. And says *innmanual* do not remove the sub base water drain plug (rubber piece over a hole in the back ) it says it will drain the water out if the back if it gets to high (obviously it’s meant to contain a certain amount of water at all times ). It’s designed so the fan (above this drain hole plug will shoot the water from the base pan at the condenser keeping it cool. And (achieving longevity ) I assume. It’s my first summer with this. It’s the 6000 btu model same features. Same design. I’ve never owned one with a rubber drain plug that you can pop out at any time , also in recent years I’ve never had to “Tilt” a unit out my window in about a decade. (Didn’t really answer sorry but I remove the plug randomly ) if thats how yours operates too the case with your unitt and you don’t want any water on the ground ,Drain the base water into any kind of bucket Hope I find similar info

      Answered by Rodriguez

  • QuestionCan you program this unit to automatically turn on when it reaches a certain temperature?

    Asked by Autoturnon.

    • Answer Eco mode.

      Answered by OurAC

  • QuestionWhat is the decibel level for this Air Conditioner. I seen other folks say its loud, but how loud worried that I may not be able to sleep with this in a room ?

    Asked by jluis9.

    • Answer It's like a white noise machine. Doesn't bother us at all. Somewhat soothing in the bedroom.

      Answered by OurAC

  • QuestionWill this fit a 21 inch wide window?

    Asked by jb77.

    • Answer Hello- Thanks so much for your interest in our 8,000 BTU Smart Window Air Conditioner. This is a great model that is meant for a double-hung window. If you don't have a minimum with of 24 1/2" you will need to modify the installation slightly for the unit to fit. All supporting parts must be secured to firm wood, masonry or metal. Please refer to page 10 in the installation instructions. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-5000462-2.pdf&_ga=2.56079023.565078115.1653323981-286710438.1648489339&_gac=1.242836150.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE If you have any questions in the future, please let us know. We are here to help! Joyce@GEA

      Answered by GE Answers

  • QuestionMy bedroom is 196 sq ft but it has a cathedral ceiling...will this unit cool the space without running 24/7?

    Asked by maxi.

    • Answer Cool air sinks. should be fine. Unit will cool 350 square foot room.

      Answered by OurAC

  • QuestionHi we have a game room that gets real warm. We need an AC that will work even if outdoor temps get to 45-50 or below, we need the thermostat on the inside to gauge the indoor temp, will this unit do this?

    Asked by Mandi10.

    • Answer Hello. Thanks for reaching out to us! This cool-only air conditioner was not designed for freezing outdoor conditions. It must not be used when the outdoor temperature is below freezing (32°F). We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

      Answered by GE Answers

  • QuestionI can't seam to connect the app to wifi. please help

    Asked by PapaLunchick.

    • Answer What Apps are you using? Use the SmartHQ Apps that’s their new apps so that you can connect to WIFI. If you still can’t connect, call customer service and they will help you step by step.

      Answered by Johanna

  • QuestionWill this work with a window that is technically 23" from frame side jamb edge to edge, but the jamb is deep with 24.5" inches of space in the channel?

    Asked by Anonymous.

    • Answer Yes, that is exactly the size window I put it in.... it's a tight fit but perfect once it's in.

      Answered by MarioA3

  • QuestionDoes this ac unit have the115 outlet plug in or is it like the outlet for like a dryer plug ??

    Asked by Anonymous.

    • Answer It has a standard 115v plug

      Answered by MarioA3