A:AnswerHi SunmaidNana - Thanks for considering GE Model # JGP5036DLBB! This model has color-matched plastic knobs with temperature resistant electroplated plastic coating for durability around heat. Also, the total weigh of grates is 23lb (Left grate 8lb + Center grate 7lb + Right grate 8lb). We'd love to have you in the family. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
A:AnswerHi there, SunmaidNana - Thanks so much for asking this question! The grates are smooth. All three grates have a combined weight of 12 lbs. The right and left grates weigh 4.8 lbs each and the center grate weighs 2.4 lbs. We hope this helps! -Mikayla
A:AnswerHi Bets - Thanks for considering GE Model JGP5036SLSS! The burner locations and BTU's are as follows: Left Front 9,500; Left Rear 9,500; Right Front 15,000 Power Boil; Right Rear 5,000; Center 15,000 Power Boil. We hope this is helpful. Keep in touch at GEAppliances.com. Sue
A:AnswerHi RobertaJS1 - Thanks for considering GE! The cutout dimensions for GE 30" Gas Cooktops are 28-1/2"W x 19-5/8"D. Models include JGP3030SLSS, JGP5030SLSS, JGP3530SLSS, PGP7030SLSS and PGP9030SLSS. Keep in touch at GEAppliances.com. Sue
A:AnswerHi there, thanks for reaching out to us. Depending on the model, the cooktop may offer different features. Although all of these are within the GE Appliances house of brands, they may differ based on what they look to offer. For example, our Monogram brand has a focus on luxury appliances. If you have specific questions about any particular models, reach out to us at any time. We'd love to talk more. - Guy@GEA
A:AnswerHi,
Thanks for the question! We appreciate you choosing GE Appliances and we'd love to help. To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface. Cleaners with oxalic acid such as Barkeepers Friend Soft Cleanser will remove surface rust, tarnish and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp, soft cloth. Hope this helps!
-Sylvia@GEA
A:AnswerHello there - Thanks for reaching out. There isn't an approved repair method to cover the scratches. If the stainless steel is slightly scratched, Bar Keepers Friend helps reduce the appearance of the scratches. -Mikayla@GEA
A:AnswerHi Phil - We appreciate your interest in this beautiful cooktop. You can find cutout dimensions on page 2 of the installation instructions here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11089-1.pdf Please let us know if you have any more questions. - John
