Questions & Answers

Q: QuestionAre spills contained by the cooktop's design?

• A:Answer Yes, the cooktop is designed to contain spills.

Q: QuestionDoes this appliance have electromechanical controls?

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer Yes, this appliance has electromechanical controls.

Q: QuestionHow many burners does this gas cooktop have?

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer This gas cooktop has a total of five burners.

Q: QuestionDoes this cooktop have a simmer burner?

• A:Answer Yes, this cooktop has a precise simmer burner.

Q: QuestionAre the grates safe to clean in a dishwasher?

• A:Answer Yes, the grates are dishwasher-safe.

Q: QuestionDoes this cooktop use electric ignition?

• A:Answer Yes, this cooktop uses electric ignition to light the burners.

Q: QuestionIs a propane conversion kit included with this cooktop?

• A:Answer Yes, a propane conversion kit is included with the gas cooktop.

Q: QuestionAre the knobs metal?? Or what material

Asked 6 years ago by Akire.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

• A:Answer Knobs are plastic, not metal. Just look/read the reviews that show the knobs getting melted when you accidentally touch it w/ a hot pan/pot. I know from 1st hand experience as one of our PLASTIC knobs has already had the corner melted.

  Answered 5 years ago by Deez

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Q: QuestionDoes it come with the flat griddle?

Asked 5 years ago by Jstill.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer Hi Jstill, thanks for reaching out to us. This model does not come with the cast iron griddle. If you're wanting to purchase this, the part number for that griddle is: JXGRIDL236. We hope that this helps! Stay safe.

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan this model be used with downdraft ventilation?

Asked 5 years ago by Kimb.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

• A:Answer Yes,

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionAre the cooking knobs metal or plastic, and are they embossed or just stickers?

Asked 5 years ago by jib.

• A:Answer Hi jib - Thanks for reaching out! We truly appreciate your interest in this built-in cooktop and are happy to answer this for you. The control knobs on this unit are made of a sturdy temperature resistant electroplated plastic coating that is embossed and color-matched to the cooktop. This sturdy material makes them dishwasher safe for easier cleaning! Please feel free to reach back out to us if you have any additional questions about the features that this cooktop offers you or using it in the future. We are always happy to help! -Eliza@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan this cooktop be converted to propane fuel?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

• A:Answer Yes, and the LP (Liquid Propane) conversion kit is included with the cooktop.

  Answered 1 year ago by GE Answers

  
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Q: Questioni have read in other review sites that the knobs break easily as they are plastic Is this true for the black and the stainless steel? thank you

Asked 3 years ago by replace.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer Cooktop knobs breaking is certainly not something we would expect to happen and understand your concern. The knobs on this cooktop are electro-plated plastic but they are weighted so they have the feel of metal knobs without the heat issues. We hope this answers your question! If you have anything else you'd like to ask, let us know. We're here for you! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionFor this piece, the height shows as 4.75 inches. Is this from the top of the counter or from the top of the cooktop as in from the top of the cooktop grate.

Asked 4 years ago by newuser.

• A:Answer Hi - The 4.75" is the overall height of the cooktop above the counter. This dimension includes the cooktop base to the top of the grates. We do hope you will choose GE for your home. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionI have brushed nickel kitchen hardware and sink faucet. Is this cooktop ultra glossy or shiny like a chrome look? I want it to coordinate with the brushed nickel not look like a glossy chrome there was not a model to see at the store

Asked 5 years ago by angie.

• A:Answer Hi Angie - Thanks for considering GE! Model JGP3036SLSS is brushed stainless steel not shiny chrome. We'd love to have you in the family. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionCan I install this over GE - 30" Built-In Single Electric Wall Oven ?

Asked 4 months ago by Philly.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

• A:Answer Yes, this gas cooktop can be installed over a single wall oven. We recommend viewing the Installation Instructions to ensure that this cooktop is properly installed.

  Answered 4 months ago by GE Answers

  
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Q: Questionis this top convertable to propane

Asked 11 months ago by Anonymous.

• A:Answer This cooktop leaves the factory set for use with natural gas. If you want to convert to propane gas, the conversion must be performed by a qualified propane gas installer. The conversion orifices and instructions can be found attached to the regulator. Lauren@GEAppliances

  Answered 11 months ago by GE Answers

  
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Q: QuestionWhich cooktop is easier to clean--stainless steel or black?

Asked 11 months ago by Checking78.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

• A:Answer To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface. The black cooktop will need to be cleaned with a mild soap and water or a 50/50 solution of vinegar and water. be sure to rinse with clean water and dry with a soft cloth. When cleaning surfaces, make sure that they are at room temperature and not in direct sunlight. -Don@GEAppliances

  Answered 11 months ago by GE Answers

  
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Q: QuestionIs this product the same or equivalent to GE PROFILE 36" 5 burner BUILTIN COOKTOP MODEL# JBP636WEV7WW ? I'm looking for one.

Asked 1 year ago by Lisa.

• A:Answer This model would be a great addition to your home. This unit will fit in the same space as your current unit.

  Answered 1 year ago by GE Answers

  
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