A:AnswerHi - Yes, the refrigerator is Sabbath Mode Capable. On French-Door and Bottom Freezer refrigerators manufactured April 2018 and after, the interior lighting during Sabbath Mode has changed. The LED fresh foods lights stay on during Sabbath mode so that you can still see your food. The lighting is dimmed though, and will stay on continuously regardless of whether the door is opened or closed. The lights are LED lights, so they do not put off heat like incandescent or compact fluorescent bulbs. The LED lights do not add heat to the refrigerator compartment and are long lasting. Thanks for choosing GE! Enjoy - Sue
A:AnswerHi Awwphooey - Thanks for choosing GE! We're glad to have you in the family. It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. The dispenser recess grill will catch this water. To stop dispensing, release pressure from cradle, withdrawing slowly to catch last bits of water. The grate on the dispenser recess grill will need to be removed periodically and wiped dry. If water continues to drip long after the glass has been removed, service may be necessary. If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online at GEAppliances.com - See REFRIGERATOR DISPENSER CLEANING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17740 - We do not offer an additional part for the dispenser area. Keep in touch! Sue
A:AnswerHi Bin- We are sorry to hear of the difficulty with the ice dispenser and glad to help. If no ice is dispensed, remove the ice bucket and check for clumps of ice stuck together. The clumps can usually be pulled from the bucket and discarded. Infrequent use of the icemaker can cause these ice clumps. If the bucket is blocked or iced up near where the ice comes out, you can empty the ice from the bucket and run hot water through it until all ice is melted. See the following troubleshooting links- REFRIGERATOR - ICE DISPENSING INTERMITTENTLY: http://products.geappliances.com/appliance/gea-support-search-content?contentId=19369 - REFRIGERATOR NOT DISPENSING ICE: http://products.geappliances.com/appliance/gea-support-search-content?contentId=21757 - If you would like to schedule a service appointment, contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: http://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Keep in touch! SUE@GEA
A:AnswerHi Bobbie- This is Sue at GE Appliances. We are excited to hear of your interest in our Slate appliances! Rich and elegant, the stone-inspired Slate finish blends impeccably with today's materials and colors. The dark matte appearance also naturally hides fingerprints, smudges and dirt, so it's delightfully easy to maintain. We suggest to view our GE® ENERGY STAR® 23.8 Cu. Ft. French-Door Refrigerator GFE24JMKES equipped with Cubes, Crushed Ice and Chilled Water Dispenser and GE® ENERGY STAR® 24.8 Cu. Ft. French-Door Refrigerator GNE25JMKES equipped with Internal Water Dispenser and Icemaker. Both models are 32 3/4" wide. You can view our collection of Slate appliances at the following link: http://www.geappliances.com/ge/slate-appliances.htm - We hope this is helpful. Keep in touch!
A:AnswerHello Justbought - this is Nancy at GE Appliances and I am happy to help you. When you open the freezer door, the upper drawer should not come out unless you roll the upper drawer out separately. It should open and close easily. Please check to make certain the drawer glides are gliding freely. If this does not help, then we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. I hope this helps! Thanks for choosing GE Appliances!
A:AnswerHi zChris123- GFE28HSKSS has 1 Full-Width, Adjustable Temperature Drawer w/ Colored LED Lighting. 3 accurate settings deliver the optimal temperature for your favorite foods, while colored lights indicate the chosen setting. Play Video: https://www.youtube.com/embed/fnHG6wH1P-g?rel=0 - It also have a 1 Quick Space Shelf- Quickly slides out of the way to make room for tall items. Play Video: https://www.youtube.com/embed/klcdPiNekSQ?rel=0 - The glass shelves have silver trim (vs white). Thanks for choosing GE! Enjoy- Sue
A:AnswerHi John - Optional IM5D does not have an On/Off switch. You will use the "Icemaker" button on the exterior control panel to turn either icemaker On/Off. The options are Ice Top On/Off / Ice Bottom On/Off. See page 23 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-2.PDF - Also, play Installation Video: https://www.youtube.com/embed/gzyHWSvRqAM?rel=0 - Keep in touch! SUE@GEA
A:AnswerHi IceConnoisseur- The crescent shaped ice cubes are approximately 2 1/2" long x 3/4" high x 3/4" thick. Thanks for considering GE. Keep in touch! SUE@GEA
A:AnswerThis is our 2nd GE refrigerator/freezer in 3 months. First one was loud, new one is fine. Watch out for ice build up around the refrigerator icemaker door. We've already had that replaced. The entire freezer door seal came off on the first unit. Really have to wonder about GE quality. Won't purchase another one.
