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Hi- Thank you for reaching out to us. Please accept our apologies for any confusion we may have inadvertently caused you. The 24" height dimension is in fact the minimum installation height of this hood above a range or cooktop surface. The dimensions of the lower duct cover is 25 3/4" and the height of the hood controls is 2 3/4". The installation instructions are correct and outline any additional dimensions you may need depending on your ceiling height. We hope this clarifies the dimensions for you. If you have additional question please reach out to us on social media. Kind regard - Vikki@GEA
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