Questions & Answers

Q: QuestionDo you have this model w/ an oven broiler?

Asked 7 years ago by xmas.

• A:Answer Hi xmas- JGBS60DEKWW is equipped with a lower Broiler Drawer. We suggest our GE® 30" Free-Standing Gas Range JGB635DEKWW with in-oven broiling. It also features self-clean oven. Keep in touch! SUE@GEA

  Answered 7 years ago by GE Answers

  
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Q: QuestionDoes the oven have a glow bar that needs electricity? or can it be lit and continue to run without electricity? Can all the burners be turned down to a simmer? I

Asked 4 years ago by Cowlady.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range

• A:Answer Hi, Thanks for asking! We appreciate your interest in this model and we'd be happy to answer your question. If there is a power failure the oven will be inoperable and we do not recommend trying to use it. The surface burners can be lit manually if there is no electricity. You can find this information on page 7 in the User manual. We've provided a link below: https://files.bbystatic.com/7Axhea4%2FSmvnee7Qaj8maA%3D%3D/57be174e-2e68-4b96-8a72-013e411599d0.pdf In this manual you will find that the burners can be turned down to a simmer as well. Hope this helps. Have a wonderful day! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs there in oven broiler? What is stove height? Is it self clean oven?

Asked 8 years ago by Tessy.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer Hi Tessy- We are excited to hear of your interest! Model JGBS60DEKBB has a lower Broiler Drawer. The overall height of the range is 46 1/4" (including the control panel). The height to cooking surface is 36" - 36 1/4". The oven is standard (manual) clean. The smooth oven surface makes cleaning by hand easier. We suggest to view the Quick Specs for all product dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGBS60DEK_c2.pdf - Keep in touch! SUEatGEA

  Answered 8 years ago by GE Answers

  
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Q: QuestionCould you tell me the estimated time that this oven would preheat? My grandmother is saying that hers is taking almost 25 minutes from the moment she turns the oven on to when the beep says the oven is at the appropriate temperature? Is this normal?

Asked 5 years ago by Lynnd.

• A:Answer Hello Lynnd - Thank you and your grandmother for being part of the GE Appliances family. For a range like this, the typical preheat time is approximately 15-20 minutes. However, this can vary due to many factors such as the amount of racks in the oven and the starting and surrounding temperature. Please let us know if you have any more questions. - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: Questionhow much does this range weigh?

Asked 5 years ago by Anonymous.

• A:Answer Hello and thank you for reaching out about this great range. Model JGBS60DEKWW weighs approximately 150 lbs. Please let us know if you have any more questions. - John@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionIn my new JGBS60DEKWW a 10 inch or so metal rod protrudes straight out from the upper left oven wall. What is that? My old XL44 had something similar but was was flat against the oven wall. When is the gas on/off switch located within the oven?

Asked 5 years ago by mom86.

• A:Answer Hi mom86, thanks for reaching out to us! We believe that the part you're describing is a Range Temperature Sensor. The part number that is connected to that part for your particular model is: WB20K10015. As for the gas valve, which control the on/off flow of gas, it is normally located in the rear of the range. We hope that this helps and that you're staying safe. -Michael

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this range have a timed bake function (so that I can set a length of time for the oven to bake and then it turns off automatically)? Thank you.

Asked 7 years ago by Nan.

• A:Answer Yes, this unit has a cook time feature.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow do you light the pilot light

Asked 1 year ago by 1oven.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer This range does not have a pilot light. It has electric ignition. Our gas ranges all require electricity to be lit.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDo I need and electrical outlet for the top part of the stove to work? When the temperature increase and clock are located? If so can I use and extension cord ? I ask because I am having the plain model delivered tomorrow 6/23. I would like to upgrade

Asked 2 years ago by Anonymous.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Requires an outlet. Extension code presents a potential hazaed.

  Answered 1 year ago by MichaelAVerified Purchase

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Q: QuestionIs it true that the flames on the burners cannot be adjusted? Our complaint is that none of the burners will adjust low enough to really simmer unless turned almost to the off position; then we have to be careful the flame does not go out completely.

Asked 2 years ago by MargeC.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer First , i have adjusted them pretty low with good results. This model is unique in that it has a large , 2 medium and a small burner for simmer. I have had no issues with simmering. Especially with the small burner.

  Answered 2 years ago by HobertH

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Q: QuestionDoes this have self cleaning and convection?

Asked 3 years ago by Lefty.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi there, thanks for reaching out to us about this great gas range. We're sorry to say that this unit does not have self-cleaning or convection. It does have some great features. It offers a precise simmer burner, sealed cooktop burners, and flexible broiling. Kindly let us know if you have additional questions, we're always happy to help. -Kacie@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan anybody tell me where is the button to turn on and off the oven....usually is in the front , but from what I see are only 4 ...only for the burners.....Might be a stupid question but....I HAVE TO KNOW before purchase it Thank you!

Asked 3 years ago by Bebe.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer It’s on the top display. Easy to set time and temperature. The values are presented digitally on the clock for selection. After selection, the clock time shows.

  Answered 3 years ago by KimiVerified Purchase

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Q: QuestionHow to open the top of the range

Asked 3 years ago by Anonymous.

• A:Answer Hello- Thanks so much for checking with us. This particular model doesn't have a lift up cooktop. Please review page 19 in your manual for information on cleaning. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-6.pdf&_ga=2.208141138.1738487097.1651512251-286710438.1648489339&_gac=1.238364212.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE If you have any additional questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questiondoes it have a matching microwave

Asked 3 years ago by Ali.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello. We appreciate your interest, and know how important matching your appliances can be. While we haven’t designed a specific microwave to go with the range, we do design our appliances so you have options to choose from if you’d like to have matching appearances. Our GE website can be used to view the various microwaves we have available, if necessary. We have several over-the-range models in white, such as JNM7196DKWW and JVM3160DFWW, that would match the look. If you prefer a countertop microwave, we also have various options of that type in white, like JES1657DMWW. We are confident one of those microwaves would be a good fit for your needs. We’re happy to help if you have any other inquiries or concerns – best wishes! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this stove has a matching microwave?

Asked 3 years ago by Ali.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi there, and thanks for contacting us! We know matching your appliances can be important, and we’re glad to advise. While the model doesn’t have an official matching microwave, we do design our appliances so there are options to match the appearance. We have white over-the-range models like JNM7196DKWW and JVM3160DFWW that would match the look of the range. If you’d rather not mount the microwave over the range, we also have various countertop models available in white, like JES1657DMWW. Other microwave options can be viewed on our GE website. We hope this is helpful! If you have any other concerns or questions, we are happy to offer assistance any time. Wishing you all the best! -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes "free delivery" include removal and take away of the old gas range?

Asked 3 years ago by Anonymous.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Yes it does, Thank You

  Answered 3 years ago by GreatVerified Purchase

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Q: QuestionFree standing pilot or battery ignition

Asked 4 years ago by steve.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello there - We're happy to offer some insight here. This freestanding gas range has an electronic ignition, which eliminates the need to light the burners. It also saves money by using less gas than a standing pilot range (because this system has no standing pilot light, no gas is being used unless it is needed). We hope this answer suits you! If you have any questions moving forward, please reach out to us again. All the best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHow do I know when it’s preheated?

Asked 4 years ago by WhitneyM.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range

• A:Answer When the preheat is complete you will hear a bell to let you know it ready.

  Answered 3 years ago by Smallbizowner

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Q: QuestionDo you know the approximate heat temperatures for Broil HI and LO setting?

Asked 4 years ago by SomeoneSpecial.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer 475° 300°

  Answered 1 year ago by MichaelA

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