Questions & Answers

Q: QuestionHow to open the top of the range

Asked 3 years ago by Anonymous.

• A:Answer Hello- Thanks so much for checking with us. This particular model doesn't have a lift up cooktop. Please review page 19 in your manual for information on cleaning. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-6.pdf&_ga=2.208141138.1738487097.1651512251-286710438.1648489339&_gac=1.238364212.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE If you have any additional questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes it have a matching microwave

Asked 4 years ago by Ali.

• A:Answer Hello. We appreciate your interest, and know how important matching your appliances can be. While we haven’t designed a specific microwave to go with the range, we do design our appliances so you have options to choose from if you’d like to have matching appearances. Our GE website can be used to view the various microwaves we have available, if necessary. We have several over-the-range models in white, such as JNM7196DKWW and JVM3160DFWW, that would match the look. If you prefer a countertop microwave, we also have various options of that type in white, like JES1657DMWW. We are confident one of those microwaves would be a good fit for your needs. We’re happy to help if you have any other inquiries or concerns – best wishes! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this stove has a matching microwave?

Asked 4 years ago by Ali.

• A:Answer Hi there, and thanks for contacting us! We know matching your appliances can be important, and we’re glad to advise. While the model doesn’t have an official matching microwave, we do design our appliances so there are options to match the appearance. We have white over-the-range models like JNM7196DKWW and JVM3160DFWW that would match the look of the range. If you’d rather not mount the microwave over the range, we also have various countertop models available in white, like JES1657DMWW. Other microwave options can be viewed on our GE website. We hope this is helpful! If you have any other concerns or questions, we are happy to offer assistance any time. Wishing you all the best! -Sarah@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes "free delivery" include removal and take away of the old gas range?

Asked 4 years ago by Anonymous.

• A:Answer Yes it does, Thank You

  Answered 4 years ago by GreatVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionFree standing pilot or battery ignition

Asked 4 years ago by steve.

• A:Answer Hello there - We're happy to offer some insight here. This freestanding gas range has an electronic ignition, which eliminates the need to light the burners. It also saves money by using less gas than a standing pilot range (because this system has no standing pilot light, no gas is being used unless it is needed). We hope this answer suits you! If you have any questions moving forward, please reach out to us again. All the best, Kelsey@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I know when it’s preheated?

Asked 4 years ago by WhitneyM.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Silver

• A:Answer When the preheat is complete you will hear a bell to let you know it ready.

  Answered 4 years ago by Smallbizowner

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you know the approximate heat temperatures for Broil HI and LO setting?

Asked 4 years ago by SomeoneSpecial.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer 475° 300°

  Answered 1 year ago by MichaelA

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy would you send out “3rd party delivery and installers” without the customers okay? It took them a very long time to install which is unnerving. They then left without saying a word!! They didn’t leave the broiler pan or owners manual!!

Asked 4 years ago by Disappointed.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer There is no broiler pan included only a rack for the broiler and I did not get a manual either.

  Answered 4 years ago by Teri

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I purchase drip pans for under the burners?

Asked 4 years ago by Susie8.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Yes there is room for a drip pan

  Answered 4 years ago by Ag777Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this oven have a lower storage drawer???

Asked 4 years ago by jack.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer It’s a broiler

  Answered 4 years ago by DonnadVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes rhis stove have an electric ignition

Asked 4 years ago by Freud.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer How do you re-light the burners?

  Answered 3 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhere is the broiler located on thiis oven? style 4956000

Asked 4 years ago by chris.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer The boiler is locate at bottom under the oven

  Answered 4 years ago by Mightymo

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan black knobs be substituted?

Asked 4 years ago by Linny.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Bisque

• A:Answer Hi - In general, we do not recommend changing parts from one model to another. If you chose to do this, you would need to purchase the black knobs from the same model offered in the black finish. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the knobs all plastic or do they have a metal inner liner.

Asked 4 years ago by maria72.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer Good day, Stainless Steel knobs can be made of different materials: On most GE Cafe Series and some GE Profile cooking products, they are die cast metal. Check product specifications to confirm. On all other Stainless and Slate models, they are electro-plated plastic but they are weighted so they have the feel of metal knobs without the heat issues. Color-matched plastic knobs are made of temperature resistant electroplated plastic coating. Thanks for reaching out. Stay well! Mike@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the dimensions?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello, Good question! We appreciate you reaching out to us and we'd be happy to help. We found that this range measures 46 1/4" H x 30" W x 28 3/4" D. If you have any further questions or concerns let us know. Have a great day! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi! I have this oven in my apt. Are the grates dishwasher safe?

Asked 5 years ago by Ashley.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi Ashley, thanks for reaching out! This model has Heavy Steel grates, they are porcelain enamel on heavy steel. Grates and caps can be cleaned in dishwasher as long as they are enamel coated on the bottom. If you'd like information on cleaning your grates and burner caps without using the dishwasher, you can see an article on our website titled "GAS RANGE AND COOKTOP - CLEANING GRATES AND BURNER CAPS." We hope that this helps! Stay safe. -Michael@GEA

  Answered 5 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondo the oven have a light inside

Asked 5 years ago by mshatteen.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi mshatteen, thanks for reaching out to us and for your patience. We truly appreciate your interest in this fantastic gas range and are happy to answer this for you! This range features one incandescent interior oven light as well as an Oven Light On/Off control that manually operates the light. This allows you to easily keep an eye on your food by being able to turn on the oven light and look through the Big View oven window, without having to open the door. We hope that this information is helpful for you. All the best! -Eliza@GEA

  Answered 2 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this range require a power source or are timers and such powered by a battery? I am considering this for a cabin with propane but no power source. Thanks.

Asked 5 years ago by KCS.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer It takes 110 outlet

  Answered 5 years ago by JamesVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this model have a pilot light or electric ignition?

Asked 5 years ago by Looking4mom.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Bisque

• A:Answer Hello Looking4mom. We appreciate your interest in this awesome range! This is a great question that we're happy to assist with. This model has an electric ignition. We hope this is helpful! - Guy@GEA

  Answered 5 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question