Questions & Answers

Q: QuestionHello I have question about the depth of this washer. The spec indicated 32 inch. Does this include the extra 2 or 3 inches necessary for the back connection space or will I have to consider extra 2 or 3 inches in addition to the 32 inches?

Asked 4 years ago by Kathy.

• A:Answer Hello Kathy, Thank you so much for reaching out. Great question! The depth of the washer is 32 inches. This does not include any additional depth needed for connection space. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionCan they be stacked? Thanks

Asked 5 years ago by Anonymous.

• A:Answer Hi there - Great question! Yes, this washer can be stacked with the matching dryer. Thanks so much for considering GE Appliances! -Mikayla

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhen I close the door of the washer it makes a click sound that to me is loud is this normal. Also is the latch of the washer door is a little loose is this normal?

Asked 5 years ago by Mel.

• A:Answer Just got mine too. Nothing is loose, but the closure is fairly loud. I do not necessarily remember ant distinct clicking sound; again it is quite loud once closed. The latch should be a quick fix by tightening up the screws (or bolts...mine hasn't presented this problem so I didn't Sherlock Holmes the full scenario). If all else fails, get in touch with Best B.

  Answered 5 years ago by MUSASHIVerified Purchase

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Q: QuestionIs it neccessary to let the UltraFesh Vent system run for the whole 8 hours?

Asked 5 years ago by Sherry75.

• A:Answer Hi Sherry29- Thanks for choosing GE Model GFW650SSNWW! During the cycle, the basket spins and creates air flow that pulls fresh air into the washer through the vent in the door while the tub quietly spins in 15-minute increments on and off until the gasket and washer tub are dry (up to 8 hours) for best performance. The UltraFresh Vent System with OdorBlock™ feature may be cancelled at any time by pressing the Power pad, turning the cycle knob, or pressing ULTRAFRESH VENT pad. We're glad to have you in the family. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat size of a washer pan would this washer require? Some builders put in the smaller ones on new construction only for you to have the unpleasant surprise that the installation cannot happen because the pan is too small.

Asked 5 years ago by vinooz.

• A:Answer Hi vinooz - Thanks for choosing GE! We suggest UNIVERSAL WASHING MACHINE FLOOR TRAY - WHITE, LOW PROFILE Model #: PM7X2. Dimensions: 29" x 33" interior (31" x 35" exterior) 1.64" deep. Drain location is 1.75” from edge of tray. Drain exit fitting mates to a 1-1.5” PVC pipe. Take a look at the following link: https://www.geapplianceparts.com/store/parts/spec/PM7X2 - Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionDoes this have a delicate cycle?

Asked 5 years ago by Cycle.

• A:Answer Hi Cycle. Great question! This model does have a delicate cycle. It is located on the main dial in the middle of the control panel. We hope that this helps! Please stay safe and healthy!

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhat is the difference between GFW650SSNWW and GFW650SPNSN, I cant find it!

Asked 5 years ago by rim.

• A:Answer GFW650SSNWW - Is white and GFW650SPNSN - satin nickel, same machine just a different color.

  Answered 5 years ago by Anonymous

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Q: QuestionIs this model direct drive on the motor?

Asked 5 years ago by Shastalady.

• A:Answer Hi Shastalady - Thanks for viewing GE Model GFW650SSNWW! The washer has a belt and pulley driven system. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionIs there an option to pause and add another garment? I don't see anything listed in the description, but just wanted to make sure I didn't miss something. Thank you!

Asked 5 years ago by AmyA.

• A:Answer Yes I have paused it an added another garnet.

  Answered 5 years ago by LaundryladyVerified Purchase

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Q: QuestionAre there smaller pedestals such as the 13 inch or 4 inch that will work with this unit?

Asked 5 years ago by Jeffery.

• A:Answer Hi Jeffery - Thanks for considering GE Model # GFW650SPNSN! This model is compatible with Optional 16" Pedestal Accessory GFP1528PNSN (Sold Separately). Optional 13"/4" pedestals are not available. We regret we are unable to accommodate your request. Keep in touch at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionWhy will the door not unlock

Asked 1 year ago by Dave.

• A:Answer We recommend cleaning the pump filter. If the door lock still won't disengage, we recommend disconnecting the power to your washer for 2-3 minutes to reset the electronics. If the issue persists once the power is restored, we recommend service. You may call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your washer evaluated and repaired.

  Answered 1 year ago by GE Answers

  
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Q: QuestionAre the stands that the washer and dryer can sit on to give it height, shown in one of your product pictures, included in the cost, or are they extra? Thanks, Mike

Asked 1 year ago by Mike.

Q: QuestionGE front loader ultra fresh is scrolling the word door and won’t wash

Asked 2 years ago by Charlie.

Q: QuestionWhat is the dryer pair of this model GFW650SPNOSN?

Asked 2 years ago by GFW650SPNOSN.

Q: QuestionThe indicator lights on my machine skips right over the Self Clean and Power Clean cycles. Is there a way for me to fix this? I have tried to reset the machine. I purchased an open box that had been returned.

Asked 2 years ago by Heather23.

Q: QuestionHow many towels in front load at once

Asked 2 years ago by Washer.

• A:Answer It all depends on the size of the towels, just don't overload the machine

  Answered 2 years ago by JafarVerified Purchase

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Q: QuestionCan you use Excelsior detergent in the smart dispense fill area? Or no because it is a concentrated detergent?

Asked 2 years ago by JF3.

• A:Answer Excelsior concentrated is one of the detergent's you can select in the GE app

  Answered 2 years ago by Anonymous

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Q: QuestionDoes the automatic detergent dispenses also dispense fabric softener?

Asked 2 years ago by BillT21.

• A:Answer No, you add fabric softener, bleach and any other products for each load, via the dispenser drawer

  Answered 2 years ago by LinWOVerified Purchase

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Q: QuestionMy water company gives a rebate if water factor is below 4.5 What is the water factor on GE Frontloader

Asked 2 years ago by Mardwell.