A:AnswerGood day,
The 10 year warranty only covers the motor of this appliance. You are still responsible for any labor and related service costs. You can view more information in the warranty section on page 31 of the manual. https://files.bbystatic.com/3%2FvTY6tIA8U6BkU58%2Bc4iA%3D%3D/79629ea7-c0cc-4642-99e6-e7b348295fc6.pdf. Have a great day! Mike@GEA
A:AnswerHey there,
We'll be happy to answer your question! You can turn the auto dispenser off to manually add any detergent of your choice. Simply press the Smart Dispense pad until it is off before starting your load. You can read more on page 12 of the manual. https://files.bbystatic.com/3%2FvTY6tIA8U6BkU58%2Bc4iA%3D%3D/2d6cb555-c3a8-4372-8f6a-fceae6e9ce93.pdf. Thanks for being part of the GE family! Mike@GEA
A:AnswerHello- We appreciate you checking and are happy to help! These are stackable with the GFA28KITN kit. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
A:AnswerHi - Thank you for your interest in this feature packed GE front-load washer. The compatible optional pedestal is the GFP1528SNWW. The pedestal is 16" high and allows for convenient storage of detergent and fabric softener bottles. We also offer an optional riser model - GFR0728SNWW. The riser increases the height of your washer or dryer by 7 inches, making it easier to load and unload laundry and allowing you to use the top as a folding surface. We hope this helps. Vikki@GEA
A:AnswerHello. We appreciate your interest in this attractive, high-efficiency model, and we're happy to advise. This front load washer was first distributed in December 2019. If you have any other concerns or questions, we are always glad to help - all the best! -Sarah@GEA
A:AnswerHi! Thanks for reaching out. No, you would not need to worry about replacing the parts of this unit with Microban® unless said part was physically damaged. Microban® is a safe and effective technology that will last the life of the washer. Hope this helps! Best wishes. -Michael@GEA
A:AnswerHello- Thank you for your question. We are happy to help! The GFA28KITN is the stacking kit for this model. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
A:AnswerHey there, and thanks for your interest! We appreciate the time you took to reach out to us, and know how important having options for your dryer can be. You asked this question on a washer; we would need the model number of the dryer itself to be able to provide definite information. If the matching dryer for that washer, GFD65GSPNSN, is what you're asking about, we are happy to advise that model can indeed be converted to use a propane gas supply. You would need LP Conversion Kit WE25M87, which is sold separately. That may be available from your local dealer, or if needed can be purchased from our GE Parts department; they are available at 1-877-959-8688. Further information on converting the dryer are available in the installation instructions. If you were wanting to know about a different model, you can certainly reach out to us here or over social media for further assistance. We're happy to help with any other questions as well - wishing you all the best! -Sarah@GEA
A:AnswerThe power steam uses cold water. You don’t need a gas line for the steam. If you’re asking about the dryer. However you either need gas or electric for the dryer to operate. The washer doesn’t need any gas line. It’s hooked up to the hot and cold water.
A:AnswerHello there, we appreciate you reaching out to us. Yes, we're pleased to inform you these appliances can be placed side by side. We hope that's the answer you wanted to see and we want you to know we'd love to have you in our GE Appliances family. - Guy@GEA
A:AnswerHi there - Great question! The Power Clean cycle is for heavily soiled and heavy-duty fabrics which require extra cleaning power. This cycle uses hot water and the max spin speed. Additional cycle descriptions can be found on pages 7-8 in the Owner's Manual at the link here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-3000217-5.pdf We hope this helps. All the best! -Mikayla@GEA
A:AnswerHi,
Thanks for the question! We're glad to see your interest and we'd be happy to give you an answer. We found that this model measures 39 3/4" H x 28" W x 32" D. The matching dryer measures 39 3/4" H x 28" W x 32" D. You can find this model in the link below:
https://www.bestbuy.com/site/ge-7-8-cu-ft-12-cycle-gas-dryer-with-steam-diamond-gray/6390362.p?skuId=6390362
Take care!
-Sylvia@GEA
A:AnswerHello Dee, thank you for your question. If your washer's door is not unlocking, we recommend disconnecting the power or flipping the breaker for 2 to 3 minutes as this will often times reset the electronics. If this does not resolve your issue, then we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA