“I got it last July and the machine is no longer working. I'm extremely frustrated. I've been trying to contact the company but without success. I'd be grateful if someone got in touch with me to solve this because it makes no sense since its not even 1yr”
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Hi, Thanks for reaching out to us. We're deeply sorry to hear about the issues with your air conditioner and we'd love to assist you. We recommend calling the Best Buy you purchased the appliance at and taking full advantage of your warranty. This would allow them to schedule service or replace this model for you. If you have any further questions let us know. We hope this issue is resolved for you soon. -Sylvia@GEA
Sorry, there was a problem. Please try again later.HAVE HAD MINE FOR ONE YEAR ALSO AND ITS CRAP. MONEY SPENT FOR NOTHING, HAVE A 5000 DOWN STAIRS FOR YEARS BOUGHT OFF A SELLER FROM CRAIGLIST AD WORKS BETTER THAN THIS PIECE OF CRAP FROM G E, BLOWS OUT WARM AIR WHEN ITS LIKE 85 OUTSIDE. IM HORRIFIED THAT BEST BUY WOULD EVEN DO BUSINESS WITH G E, SHAME ON U BEST BUY!!! ITS REPLACED AN AC WE HAD FROM SEARS FOR 20 YEARS, THIS ONE CANT EVEN LAST A YEAR!!
Sorry, there was a problem. Please try again later.You can request an appointment online for them to come.put and fix it.
Sorry, there was a problem. Please try again later.I brought mine right to the store I bought it from and received an exchange immediately. It was after the 1 year period too.
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