Questions & Answers

Q: QuestionWhere can I purchase a new control panel for my GE stove?

Asked 10 months ago by Valentino.

• A:Answer The control panel can be found on the GE Appliances Parts website by searching the complete model number of your range. If you're experiencing an issue with your unit, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances

  Answered 10 months ago by GE Answers

  
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Q: Questiondoes it have an air fryer?

Asked 11 months ago by Al.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer No, this model doesn't offer the Air Fry feature. Here's a similar model (GGF600AVSS) that has the Air Fry feature. We know you will love either model, but the Air Fry feature is a great way to get crispier versions of your favorite foods in less time.

  Answered 11 months ago by GE Answers

  
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Q: QuestionI just bought this on the 1st and used my griddle one time, after washing there seems to be oxidation after taken proper care when washing. Anyone else experienced this or know how to clean the oxidation off? This shouldn’t be normal

Asked 1 year ago by oxidation.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer Avoid scraping the griddle surface with metal utensils. Wash your griddle with dish soap and hot water. If necessary, scrub with a nonabrasive plastic pad. We recommend you review the "Griddle Precautions" section on pg. 20 of the Owner's Manual.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhat is the voltage.

Asked 1 year ago by Oven.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer Our gas ranges operate on 120 volts.

  Answered 1 year ago by GE Answers

  
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Q: QuestionI would like to have an owners manuel? How would I go about one?

Asked 1 year ago by glitzyangel.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- Many GE Appliances products include a Quick Start Guide only and not a complete Owner's Manual. However, Owner's Manuals as well as Installation Instructions can be viewed, downloaded, or printed from our website on the JGBS66REKSS product page. By moving to electronic-only delivery formats, we not only do more to preserve the environment, but we also ensure that only the latest version of the document is provided to you.

  Answered 1 year ago by GE Answers

  
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Q: QuestionMy large burner lites then instantly goes out! The flame doesn’t seem to be very high when it does light! All other burners work fine!

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer We'd recommend making sure the burner caps and heads are placed correctly on the correct burner. If this doesn't resolve the issue, we recommend calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your range evaluated and repaired if needed.

  Answered 1 year ago by GE Answers

  
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Q: Questionis this a propane gas

Asked 1 year ago by butch.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer This range leaves the factory set for use with natural gas. If you want to convert to propane gas, the conversion must be performed by a qualified propane gas installer. More information on this can be found on page 2 of the Installation Instructions which are located in the "From the Manufacturer" section of this product page.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow do I find gas line clearance/location specs?

Asked 1 year ago by Vinnie.

• A:Answer Thank you for reaching out. 0" clearance is needed. The back of the range is recessed to allow enough room for the gas valve. Please review the gray area and specifications closely in your installation guide in the box labeled "DIMENSIONS AND CLEARANCES (CONT.) GAS PIPE AND ELECTRICAL OUTLET LOCATIONS" which can be found on the website.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIf I am using for LP gas do I need to buy the natural gas installation kit? Will the conversion kit for LP come if I do not purchase the natural gas kit?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer Mine came with the LP conversion kit becausr I bought the hookups through Best Buy. I imagine that you should be very specific when you place your order.

  Answered 10 months ago by Carlitoswhey

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Q: QuestionI have a GE stove, I am trying to find the bushings that fit inside the knob for the burner knobs.

Asked 1 year ago by scott66.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

Q: QuestionHow much electrical energy does the oven temperature control circuit use? Using this in an off grid cabin and every amp of electricity is priceless.

Asked 1 year ago by Stixman.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer As a gas oven, the unit does not require much power. The peak amount of power used is 120V or 15 amps. The baking element is capable of 18,000 BTUs with natural gas. There is not a specific energy rating for this as the range is gas.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes Best Buy hauled away the old stove?

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer We would recommend for help contacting bestbuy.com customer service department at 1-888-237-8289, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question.

  Answered 1 year ago by GE Answers

  
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Q: QuestionIs there supposed to be a Pyrex glass safety cover over the oven bulb? We just used our oven for the first time and the light bulb shattered when the oven heated up. There was no safety cover over the bulb which seems wrong?

Asked 1 year ago by Jimmc.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer mine did not come with one, i put the appliance bulb in and have had no problem.

  Answered 1 year ago by SusanCVerified Purchase

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Q: QuestionHow do you lid the oven

Asked 1 year ago by ALCR.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer set the temp you want and it will lid but unit has to have gas connected and power has to be on

  Answered 1 year ago by Anonymous

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Q: Questioni have model #JGBS66DEK4WW gas stove. where is the gas hookup located ? rt side,lt side or in the middle on this stove. we are having a new house built and they need to know where the gas line is .

Asked 1 year ago by tena.

• A:Answer its located on the back lower right-hand side

  Answered 1 year ago by Anonymous

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Q: Questionhow do i use the air freyer option

Asked 1 year ago by steve.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer This model does not have an air fryer.

  Answered 1 year ago by AntoinetteB

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Q: QuestionIs the griddle removable and can it be replaced with a grate?

Asked 1 year ago by Rosie.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel

• A:Answer Yes the griddle is removeable. You can replace it with a grate. The grate is sold separately.

  Answered 1 year ago by ChrisVerified Purchase

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Q: Questionwhat is the length of the stove

Asked 1 year ago by cash.

This question was asked about the related product: GE - 5.0 Cu. Ft. Freestanding Gas Range - Black

• A:Answer 47 1/4”

  Answered 1 year ago by AntonietteB

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Q: QuestionIs the "slate" finish matte, "flat" or gloss? Thanks!

Asked 1 year ago by CAM.

• A:Answer flat

  Answered 1 year ago by user148817

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